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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,307 reviews

January 09, 2019

Patronizing and pretentious Sales Reps took too long to follow up on pending sale. Finance manager had the nerve to tell me I was not welcome to produce a check from my bank an More

by BONITO222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Larch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helton Cerqueira
Jan 28, 2019 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your purchase experience with us. We are a high volume sales store, with many required processes in place to guard against things such as: fraud, identity theft. Luther Automotive also has a set list of lenders that we work with, and ones that we no longer work with due to slow funding from the lender. Our goal is customer satisfaction on every front, and we appreciate your patience and understanding as we work to achieve this. We appreciate your business, and look forward to a future opportunity with you!

January 09, 2019

Tiguan or Alltrack. Juri was most helpful and responsive while we tried to choose between a Tigaun and an Alltrack. We'd recommend him anytime and are delighted with our More

by Derek + Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juri Loginov
January 09, 2019

Oil change I thought the cost of the oil change was excessive. The service was fine but I doubt I will ever have the oil changed at the dealership again. More

by SJMJIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 09, 2019 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your recent service visit with us. Luther Automotive routinely cross shops our local competitors to ensure that we are offering the most competitive pricing. When we have found lower pricing, it was typically due to the competitor using a lesser quality part, or advertising lubricants that don't conform to your vehicles requirements. Service & Parts Price Match Guarantee: If you find a lower advertised price on an identical service or part*, let us know and we will match any competitor's price. How's that for Making It Easy! *Guidelines and Limitations – Part numbers must be identical. If the customer requests using non-OEM Volkswagen parts, the customer acknowledges that the non-OEM parts will not include the 1 year or 12K mile warranty. We appreciate your business, and look forward to the opportunity to help you again in the future!

January 08, 2019

Made leasing a new car seamless and easy! Luther Westside Volkswagen made leasing my new car fun and easy. Everyone was nice and helpful, and I never felt pressured. Maura was so amazing to wo More

by LLAVELLE29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maura Broucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gervona Lynn (Jackson)
January 08, 2019

Very easy to work with. Many options to choose from. Found exactly what I was looking for. Brian was very knowledgeable and listened to what I had to say. Thank you. More

by DENISEFISHER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sommer
January 08, 2019

Worth the drive! No fuss, no hassle. Didn't have to haggle on price, since they were $3000 less for the exact same vehicle at my local dealership, who refused to budge More

by DY395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vad Lyadov
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2019

Good experience The dealership was clean and open. Rick was nice and gave us the opportunity to look through the list of all available cars. We got to test drive as m More

by A. Watters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Larch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bri
January 04, 2019

timely and efficent Oil change was fast and efficient. good job. Volkswagen always does a good job. No problems. I'll be back. There were some associates complaining ab More

by kanz3emily
Recommend Dealer
Yes
Employees Worked With
i don't know
January 04, 2019

2017 Tiguan lease The customer waiting area is very nice with many useful amenities. All of the staff was flexible and accommodating. The entire dealership is kept spar More

by CRAIG RICHMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Gage, Derek Tiedke, Erin McFarland, Jeremiah Domino, Lynn Grissom.
January 04, 2019

10,000 mile service They did a great job. they were friendly and worked within the specified timeframe. The waiting area was warm and welcoming as well. Good job More

by PAULCHERWIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
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