Luther Westside Volkswagen

Amazing I dropped my car off at 630 and it done in a few short hours. The whole experience was fantastic. When I came to pick my car up it was just two quick I dropped my car off at 630 and it done in a few short hours. The whole experience was fantastic. When I came to pick my car up it was just two quick signatures and I was driving home. More

Battery replacement I highly recommend this dealership! Every visit I have is above and beyond. My last visit, which was this week, was due to me being stranded from a de I highly recommend this dealership! Every visit I have is above and beyond. My last visit, which was this week, was due to me being stranded from a dead battery. A friend came to jump me and I looked at the clock and had 20 mind until the dealership service closed. I took a chase and pulled in at 10 to close and Lynn said no problem! I can get this fixed for you. She contacted a serviceman and he said absolutely I can do this. They both stayed late to see that I was taken care of. They truly are amazing! More

Flawless All of my experiences with Luther Westside VW have been excellent, from the communication to the work performed. I actively recommend Westside to frie All of my experiences with Luther Westside VW have been excellent, from the communication to the work performed. I actively recommend Westside to friends and family. More

Bulb replacement I have always received the same excellent level of attention here. Whether it is a full service appointment or just a car wash, I am treated the same I have always received the same excellent level of attention here. Whether it is a full service appointment or just a car wash, I am treated the same. Dillon was great. He explained everything to me clearly, before and after the service was done. The tasks were done in less time than expected, therefore I did not have to wait even as long as anticipated. Thank you. More

Bobby I had an awesome experience with Bobby. He got me the car I wanted and was polite, professional, and very friendly! Thank you Bobby! And thank you I had an awesome experience with Bobby. He got me the car I wanted and was polite, professional, and very friendly! Thank you Bobby! And thank you for efficiently finding the lowest interest rate financing! More

Unexpected positive surprise!!! :) I purchased user Acura MDX and 2 days after I go it home I realized the sun roof did not work and it was leaking. As you can guess I was concerned tha I purchased user Acura MDX and 2 days after I go it home I realized the sun roof did not work and it was leaking. As you can guess I was concerned that I have to pay for a major repair for car I just purchased. The car was had the Luther advantage warranty and West Side VW replaced the Sun roof entire sun roof track assembly and motor (i.e. about $3000 parts and labor). Needless to say this was a significant fix and West Side VW (I.e. Luther advantage warranty) completed repair at no charge to me. Yes, I did not have my new car for a week but I was provide a loner while repair was complete.d. This was an significant unexpected problem and WestSide VW took car of problem and cover cost for repair. This is what I call a significant positive surprise!!! Thank you!!! Daniel Walsh More

Great car experience The entire car experience was really great we bought a great car we had a great car Salesman. I wrote a check to pay for the car but the money was in The entire car experience was really great we bought a great car we had a great car Salesman. I wrote a check to pay for the car but the money was in my husband’s Checking account. When I went to put the check from him into my checking account I found out that there was a seven day wait. My husband called and asked to find out if they would wait that long and they said they would return his call but they did not. We are still waiting to make sure everything is OK More

Great, fast service Always quick and thorough. Very friendly staff in the service department. Always knowledgeable and helpful. I will definitely be going back there for Always quick and thorough. Very friendly staff in the service department. Always knowledgeable and helpful. I will definitely be going back there for anything I need. More

Competent work I'm going to this dealership for two years now. Almost every time I get an appointment that fits my schedule. staff is friendly and the work is done i I'm going to this dealership for two years now. Almost every time I get an appointment that fits my schedule. staff is friendly and the work is done in the promised time. The waiting area is nice. sometimes the TV is too loud to work on private things. But this is an individual thing. More

Great experience at Luther Westside Volkswagen! The only thing I dislike more than a dental appointment is buying a new car. That certainly wasn't the case, a short time ago, when we purchased our The only thing I dislike more than a dental appointment is buying a new car. That certainly wasn't the case, a short time ago, when we purchased our new VW Beetle convertible from Luther Westside Volkswagen. It was refreshing to actually enjoy working with our Sales Consultant, Juri Loginov. Juri was the consummate professional, exceeding our expectations, and earning our respect throughout the sales process. Juri made purchasing a new car an enjoyable and exciting experience, which is what it should be! More