Luther Westside Volkswagen

My experience at Westside Volkswagen was great! Both Michele and Craig were professional and patient when answering all of my questions throughout the process. I couldn't have asked for a better experie Michele and Craig were professional and patient when answering all of my questions throughout the process. I couldn't have asked for a better experience buying my first new car! A happy new owner! More

I recently purchased a new 2011 GTI from Westside VW. I made an internet request for the GTI after having almost purchased a GTI from another dealer that was just down the road from where I live. I got a g made an internet request for the GTI after having almost purchased a GTI from another dealer that was just down the road from where I live. I got a great price from the "other dealer", but I felt like they were trying to recoup the great price by low balling the trade in. I also wanted 17 inch tires and wanted to keep the snow tires in exchange for the set of summer tires I had on another set of wheels that I used in the summer for the car I was trading in. The "other dealer" wouldn't even entertain switching the wheels and tires (even though they would come out ahead as I was trading brand new oem GTI 18 inch wheels and performance tires for 17 inch wheels and used snow tires. David Hartman contacted me the next day and I went to see him over my lunch break. I explained what I needed to happen for me to purchase the GTI. He not only gave me a better deal, but he and Westside were very willing to do the wheel/tire swap. It was a very good experience (probably one of the best car buying experiences i have had), and they have earned my business in the future (hello Golf R). I would not hesitate to recommend Westside to family and friends (and since I am the resident car guy at work - I already have recommended them). More

I have been a VW car owner for 30 years. For me, there is no other car that compares, from the body design, the engine, the interior design, & the trunk space. Also in the last 30 years I have owned vario is no other car that compares, from the body design, the engine, the interior design, & the trunk space. Also in the last 30 years I have owned various other cars for work. Nothing compares to the lasting quality of the VW. As for Westside, I have found their integrity, honesty, availability, helpfulness to be the best in the Twin Cities. More

Overall, far more "good" experiences than other. The last may have been one of the better ones: after a significant service expense plus R&R of a wheel bearing, they helped cover the signifi other. The last may have been one of the better ones: after a significant service expense plus R&R of a wheel bearing, they helped cover the significant cost of a different repair and new parts order under warranty coverage. Thank you for turning an anticipated $1200 cost into $800 in total charges. More

What a great buying experience. Had trouble with my trade in (blown engine) and was worried that I would be left to deal with my problem on my own. Had a conversation with the General Manager who assured me in (blown engine) and was worried that I would be left to deal with my problem on my own. Had a conversation with the General Manager who assured me Luther Westside VW was on my side. Not only did they help me with my disabled VW I purchased a new Jetta for a great price. I totally recommend buying a car from any of the Luther Dearlerships. They will go to bat for you if ever you need them. More

Overall had a great experience and love me new jetta! Brian, the salesman did a great job, he wasn't pushy and after purchasing my vehicle he went over everything and every feature of my car so I knew ho Brian, the salesman did a great job, he wasn't pushy and after purchasing my vehicle he went over everything and every feature of my car so I knew how to operate it. The only bad experience I had was with the buisness manager, after we decieded we didn't want to purchase the extra packages and extended waranty he was very rude and short with us. I just found it very rude that he was so short and snotty with us because we didn't purchase the extras that he would have made commission on. More

Everything was great. I was greeted at the door and everything was wonderful from that moment on. I was allowed to take a test drive without the sales person, which I appreciated. The workings of the c everything was wonderful from that moment on. I was allowed to take a test drive without the sales person, which I appreciated. The workings of the car were explained thoroughly, not to mention nice to have the car washed. No complaints whatsoever. I will recommend this dealership to others. More

My experience started off a little rocky, but Tim came to my resuce and saved the day! I got the car that I wanted at the price I could afford. Tim was very patient and took the time to work with me. He was my resuce and saved the day! I got the car that I wanted at the price I could afford. Tim was very patient and took the time to work with me. He was very helpful and recognized that I needed help-he wasted no time! More

We spent 3 weekends shopping for a new car and visited 5 different dealerships and drove that many cars. If the experience had not been a positive one we would not have returned. In the end, our decision different dealerships and drove that many cars. If the experience had not been a positive one we would not have returned. In the end, our decision was made by the car, the service and the value. More

I am a long-time customer of West Side Volkswagen for both new car sales and service. I appreciate the commitment to customer service since Luther has taken over. As a woman, I appreciate being treated c both new car sales and service. I appreciate the commitment to customer service since Luther has taken over. As a woman, I appreciate being treated courteously and having work done explained to me. Service reps have consistently been helpful and informative when I call with a problem. That has been true with both Braden and Brett in the past year. I also appreciate being recognized when I bring the car in. More