Luther Westside Volkswagen

My visit to Westside Volkswagon was an extremely positive one because of the fabulous customer service I received from Jacob Puffer. He took the time to properly diagnose my vehicle's issue, with the kind of one because of the fabulous customer service I received from Jacob Puffer. He took the time to properly diagnose my vehicle's issue, with the kind of care someone who understands the value of a dollar would. Because he was thorough and careful in how my appointment and repairs were handled, he may have saved lots of energy for his own maintenance staff and hundreds of dollars for me, at a time when every penny counts. Thank you Jacob for being there that day and taking such good care of my vehicle and me as a customer. When it's time for bonuses and raises, you deserve a giant one. I will be back to VW for service after a brief untrusting hiatus. VW owes that one to you! More

I've been servicing/buying new/used cars from Westside VW for over 30 years. Last bought used from Tom a year ago; I always go to Tom. He is so much more than my sales guy......he is a 10+ when it comes to for over 30 years. Last bought used from Tom a year ago; I always go to Tom. He is so much more than my sales guy......he is a 10+ when it comes to HELP!!! What do I do now. Sat. noon couldn't get key in column.....Tom arranged for a rental thru dealership before I had a tow arranged...(he gave me the warranty tow # )...he's got my back and ALWAYS accessible. Honest, thorough, great listener. Brett, Toby, and ?John Olson, Reinhart have been great on the service side. I'm senior, live alone, spend a lot of time in my car........I need consistent service and I get it. It is so great to be dealing with the same people over time. In the end it's all about trust and relationships, respect. Oh, I never feel like I get treated differently/badly because I'm a woman/older. More

Wonderful place to buy a vehicle. Michele P. was outstanding and very personable! Would recommend this dealership to my friends and family. Attention to detail and honesty is second to none. We drov outstanding and very personable! Would recommend this dealership to my friends and family. Attention to detail and honesty is second to none. We drove over 60 miles to purchase our vehicle and we would not hesitate to do it again in the future. More

This is the fifth vehicle that I have purchased from this dealership. It is also the second time that I've asked for this salesperson. I find the staff to be quite helpful and willing to help me find just w dealership. It is also the second time that I've asked for this salesperson. I find the staff to be quite helpful and willing to help me find just what I want I appreciate the willingness to search to meet my specific requests. Thank you. More

She was extremely helpful in understanding and implementing all of the options my car has. The purchasing process went very smooth, finance did a wonderful job and my expectations were exceeded fr implementing all of the options my car has. The purchasing process went very smooth, finance did a wonderful job and my expectations were exceeded from all aspects. I would definitely recommend this dealership and Michele Pogue. More

This has been the best experience we have ever had buying a car. They are honest and accomadating. I am looking forward to a long relationship with this dealer. I know their reputation from a friend with a car. They are honest and accomadating. I am looking forward to a long relationship with this dealer. I know their reputation from a friend with a long relationship with them. There is nothing more to say!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

We are on our 3rd VW from Westside and have had more often than not have had great experiences. Brad Davidson has been our Sales person and Brett Baird is the Service guy I always go to and would highl often than not have had great experiences. Brad Davidson has been our Sales person and Brett Baird is the Service guy I always go to and would highly recommend both. Working with Brad has been a pleasant experience. He's very easy going and we never felt pressured to make a purchase or get us a vehicle or options we didn't want. He was also very accomodating to specific things we were looking for. Brett returns phone calls/messages/emails in a timely manner and is always very thorough in taking notes and listening to me as well as explaining fixes and other recommendations for work needing to be done. Both of them have always followed through with what they've told me they would do and I feel like a valued customer to them. I sill suggest that anyone buying a Volkswagon, seriously look into purchasing an extended warranty as the ones we've got have more than paid for themselves several times over and have made our owning experience MUCH better. They're fantastic vehicles and I enjoy driving mine everytime I get behind the wheel! More

I purchased a new 2010 Tiguan on December 22nd. This was by far my best experience purchasing a vehicle. This is my first Volkswagen, and Maura at Luther Westside Volkswagen made the entire experience enjo by far my best experience purchasing a vehicle. This is my first Volkswagen, and Maura at Luther Westside Volkswagen made the entire experience enjoyable. If you are in the market for a new VW make sure that you go to Luther Westside and ask for Maura! More

Excellent Service for my 100k check-up and Timing Belt Change. Was able to use my 5%+ off coupon for both services in one appt. Got a very nice loaner car free since I booked far enough ahead. Did a fre Change. Was able to use my 5%+ off coupon for both services in one appt. Got a very nice loaner car free since I booked far enough ahead. Did a free general overall maintenance check and everything looked good on the car so no other work required, yeah! More

I was impressed with the quality of vehicles, the knowledge of the staff, and their helpfulness. First learned about them on Cars.com and then went to their website. I would recommend this deale knowledge of the staff, and their helpfulness. First learned about them on Cars.com and then went to their website. I would recommend this dealership to others based on my experience of working with them. Merry Christmas and Happy New Year More