Luther Westside Volkswagen - Service Center
St. Louis Park, MN

1,609 Reviews of Luther Westside Volkswagen - Service Center
Recall Work I really like that they get you in right away and wash your car when your done. Plus they give you an inspection sheet to show if you need work done. I really like that they get you in right away and wash your car when your done. Plus they give you an inspection sheet to show if you need work done. More
Service Experience Friendly team, prompt service, good clean offices and amenities. Have always been impressed with the team at this dealer, both in sales and service di Friendly team, prompt service, good clean offices and amenities. Have always been impressed with the team at this dealer, both in sales and service divisions. More
Great Customer Service Helton in Sales and Lynn in Service are wonderful! Excellent customer service! I am very glad to be part of the VW family and I am certainly recommend Helton in Sales and Lynn in Service are wonderful! Excellent customer service! I am very glad to be part of the VW family and I am certainly recommending family and friend to purchase a VW. Love my Passat More
Fantastic, profesional, Curteous, detailed I have been to many garages in my lifetime, but not ne so clean, and with such a well versed staff to explain the issues to the customer in such commo I have been to many garages in my lifetime, but not ne so clean, and with such a well versed staff to explain the issues to the customer in such common phrases. More
Excellent service, as usual. I have been a VW customer for many years and am always pleased with the professional service. In fact, at the most recent service (20,000 check-up), I have been a VW customer for many years and am always pleased with the professional service. In fact, at the most recent service (20,000 check-up), personnel accommodated a request to remove my hitch mounted bike rack, going above and beyond. Thank you. More
Prompt attention; Delivered sooner than quoted time; Long time customer of 40 years. Purchased many cars from Tom Daily and found that Toby was a friendly expert who really wanted to be sure that I wa Long time customer of 40 years. Purchased many cars from Tom Daily and found that Toby was a friendly expert who really wanted to be sure that I was satisfied with your service. He went beyond the walls of your dealership and drove to my house in Golden Valley to discover why my Jetta would not start. Found a cracked housing for the circuit breakers was shorting out and he got shocked as he was kneeling on the cement garage floor. Another time I was caught in a blizzard heading north on Hwy 100 when the windshield wipers failed to work. Pulled into the dealer and the garage door opened and the owner was the only person there. He found a wrench and fixed the wipers. No charge! I am hooked on West Side VW. More
Scheduled oil change service Always friendly and prompt service & staff. Nice, well lit, clean lounges. Beverages & snacks well stocked. Rental process always efficient. Overall p Always friendly and prompt service & staff. Nice, well lit, clean lounges. Beverages & snacks well stocked. Rental process always efficient. Overall processes efficient in every department. More
Emissions update In for emissions update. They took care of that and checked my oil, washer fluid, etc and washed the car. Pretty fantastic and free too. In for emissions update. They took care of that and checked my oil, washer fluid, etc and washed the car. Pretty fantastic and free too. More
FRUSTRATING WE HAD AN APPOINTMENT AT 7:30 IN THE MORNING AND DID NOT GET A CALL. I CALLED TO CHECK TO SEE IF IT WAS DONE AROUND 1PM AND WAS ASKED WHAT THEY NEEDED WE HAD AN APPOINTMENT AT 7:30 IN THE MORNING AND DID NOT GET A CALL. I CALLED TO CHECK TO SEE IF IT WAS DONE AROUND 1PM AND WAS ASKED WHAT THEY NEEDED TO DO. CLEARLY THEY HAD NOT EVEN STARTED THE JOB. I MADE IT CLEAR I NEEDED THE CAR BACK IN TIME TO RETURN IT TO THE CUSTOMER. More
Very fast, very good The folks at Westside VW are just amazing. I've been there twice for accessories to be installed, and they are just fantastic. Drive up, relax, and be The folks at Westside VW are just amazing. I've been there twice for accessories to be installed, and they are just fantastic. Drive up, relax, and be amazed. Everything about my interactions, from ordering parts, scheduling, and showing up for up for service went smooth. More