Luther Westside Volkswagen - Service Center

Disappointed My tech pointed out that my alignment was bad based on the wear patterns of the current tires (summer tires) but would not re-align the car with the c My tech pointed out that my alignment was bad based on the wear patterns of the current tires (summer tires) but would not re-align the car with the current worn (crappy) tires on it and but would do the alignment if I bought new tires???? I see some of the logic for that response BUT if my car was pulling to the left badly for example, no possibility of fixing without new tires? seems like the idea was to sell me new tires.....not too happy about that AND the tire pressures were not adjusted to factory specs, again it seems like the idea was to sell me new tires. More

Still the Best Starting with great VW cars through many years, the staff and management at Westside continues to shine on both sales and service! New VW models comin Starting with great VW cars through many years, the staff and management at Westside continues to shine on both sales and service! New VW models coming down the road will keep me coming back to Westside. More

100K Maintenance These guys are the best. They know what they’re doing and they’ll take care of you. If you need anything they’ll do their best to accommodate it. These guys are the best. They know what they’re doing and they’ll take care of you. If you need anything they’ll do their best to accommodate it. More

Years of experience with the dealership has all been good My mother and daughter have booth had good experience with this dealership and in one instance where I had a vehicle problem they went out of their wa My mother and daughter have booth had good experience with this dealership and in one instance where I had a vehicle problem they went out of their way to get me into a new car. Good result. More

always great service here! I bought my car from Luther Westside Volkswagen and they have done all the maintenance. I have always had nothing but great experience and friendly p I bought my car from Luther Westside Volkswagen and they have done all the maintenance. I have always had nothing but great experience and friendly people. More

Superb as usual! The people were uniformly helpful and friendly as well as being efficient. Follow up was good as well and I left feeling my Jetta might be good for an The people were uniformly helpful and friendly as well as being efficient. Follow up was good as well and I left feeling my Jetta might be good for another 100,00 miles! More

windshield wiper and tires No appointment, the serviceman was able to do the service immediately. the service took a little longer then stated. The wait took a little longer No appointment, the serviceman was able to do the service immediately. the service took a little longer then stated. The wait took a little longer More

Top service provider in town I had an engine issue with my gti and had a scheduled appointment for 4pm. I called to ask if I can bring it in early they said no problem. Not only d I had an engine issue with my gti and had a scheduled appointment for 4pm. I called to ask if I can bring it in early they said no problem. Not only did they diagnose the issue earlier than the appointment they fixed the problem same day. If that isn't enough to get you to come here we'll they also called us with updates and really explained what was going with the car they never pushed us into extra services and answered all of are questions. I have had my gti for 7 years and this is my first time using Luther Westside VW and I can definitely say I had never had this great of service anywhere else. Thank you all so much! More

Prompt, efficient, courteous The service was completed in LESS than the time estimated and my service rep was courteous and took the time to explain how to deal with the issue tha The service was completed in LESS than the time estimated and my service rep was courteous and took the time to explain how to deal with the issue that brought me in (squealing brakes). Price was totally reasonable. Also I got to see a sunny yellow Bug which the dealership should buy and park in a window.But please get rid of that awful powdered creamer. More

Professional and friendly Had been here twice for my Passat's service. They were professional and friendly. Waiting area was really comfortabl, has WiFi and snacks. I highly re Had been here twice for my Passat's service. They were professional and friendly. Waiting area was really comfortabl, has WiFi and snacks. I highly recommend this place. More