Luxury Motor Club
Franklin Square, NY
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The best car experience ever I bought my car over a year ago. I don't remember the name of the salesman but he was very friendly and he definitely sold us a good car because I hav I bought my car over a year ago. I don't remember the name of the salesman but he was very friendly and he definitely sold us a good car because I have had a wonderful time with my newish BMW. More
My Review Stone is great because he helped me get at BMW. Although it was somewhat tough for me to get financing due to an eviction and judgement against me the Stone is great because he helped me get at BMW. Although it was somewhat tough for me to get financing due to an eviction and judgement against me they were able to get me financing which I did not think was possible. Now I have a nice clean and safe car to drive and I have Stone and his diligent work to thank me for. My interest rate is pretty good as well especially considering my past financial issues. More
I Like This Place These guys are cooler than a cold beer. Yuri was a blessing to work with and he is a good guy. The #1 place for a BMW in the area, that's for sure. These guys are cooler than a cold beer. Yuri was a blessing to work with and he is a good guy. The #1 place for a BMW in the area, that's for sure. More
Great Experience Amazing car buying experience from start to finish! Noemi is awesome was very attentive, and made sure I was nothing short of 110% satisfied with the Amazing car buying experience from start to finish! Noemi is awesome was very attentive, and made sure I was nothing short of 110% satisfied with the vehicle I purchased. Financing was a breeze, and the overall process was timely and extremely professional. Definitely would recommend !Thanks More
Best Sales Experience Problem Solved!!! When I came into Luxury Motor I was greeted by Noemi. I haven't purchased a car in quite sometime and did not know what to expect. N Problem Solved!!! When I came into Luxury Motor I was greeted by Noemi. I haven't purchased a car in quite sometime and did not know what to expect. Noemi was great she made it very easy and comfortable for me. She was very knowledgeable when it came to the inventory After about 2 hours I left in my new (used) BMW!!! Thank you to Noemi for all of her help. I am so happy More
Best customer service I was beyond excited when Noemi was able to get me a car. My credit was poor but that did not stop her from helping me. Not only was she very patient I was beyond excited when Noemi was able to get me a car. My credit was poor but that did not stop her from helping me. Not only was she very patient she was able to get me a car that I’m proud to drive. I’m loving my bmw. Thank you for your help any one seeking help should ask for Noemi I know she won’t disappoint you. More
No sale without $3000 extended warranty and $1500 fees The car looked beautiful and the listed price was good and fair, so I contacted the dealership to confirm it was available and to ask them to quantify The car looked beautiful and the listed price was good and fair, so I contacted the dealership to confirm it was available and to ask them to quantify all additional costs they would charge. After 2 attempts to get an answer, Joshua advised they had a $475 document fee (not crazy) plus $1,090 in other charges for dealer prep, etc., which made the total still within a reasonable range. Josh also advised “Also we provide a 2 year 26k mile warranty on the vehicle which for this particular car my cost is 2995 which is your choice,” which is absurd, but since it was my choice, I still wanted to see the car. The night before we were going to see the car, I received an email telling me there was another buyer willing to buy the guarantee, but he assured me “If you are willing to finance or purchase the warranty I will gladly finalize the deal with you.” Now 10 days later the car is still listed. It seemed to me that the extra $2,995 for the extended warranty wasn’t my choice. I’m giving 2 stars because they at least told me before I drove the hour to test drive the car and saved me that. More
Thieves, worst car dealership in US. This is definitely the worst dealership in US. The most disgusting thieves and liars in the whole industry. They will sell you a lot of BS and promise This is definitely the worst dealership in US. The most disgusting thieves and liars in the whole industry. They will sell you a lot of BS and promises thay you'll never get. They drown you in paperwork and hurry you to sign everything so that you don't read what you're falling for. First thing I found out was that I asked for a copy of every single document loan terms, gap insurance, extended warranty, contract of sale, everything and they only handed me the warranty(which O don't recommend never) and the contract on a thick envelope (I assumed everything was there, rookie mistake) then I found out (using rate calculators online) that they had overcharged me the same amount I put as downpayment ($8,500). I called to confront them and they said that I wasn't understanding that was taxes and fees but how you get from 35k to 50k with a warranty of $3,500 just with "taxes and fees" When I bought the warranty I was told that it will kick off after my factory warranty expired which was also a lie because the contract said it was right away. After all this I called different attorneys but since I signed everything I couldn't do anything and that's why I never did anything else (imperfect system). I was always thinking on giving a bad review but never took the time to do it. Today... 7 months after... I went to refinance my car to get a better deal and found out that they never included the Gap insurance. This people are the worst parasites in this planet and they will steal every penny that they can with a smile in their faces like is nothing. Maybe I can afford that but I pray for those who can't and they do it anyway. These rats should be left in the street specially the biggest thief from the Finance department Nathan Shaolian. Sad that I can't give 0 stars or even negative. More
Top notch dealership I highly recommend Noemi oyola as your salesperson. Noemi took the hassle and stress from me purchasing a Luxury stylish car. She took the time to sho I highly recommend Noemi oyola as your salesperson. Noemi took the hassle and stress from me purchasing a Luxury stylish car. She took the time to show me all my options and was never pushy. I ended up with a sophisticated car I can enjoy and take care of. She even allowed me to test drive the car around the area on our own. She was patient and helped me set up my phone with Bluetooth. I loved the purchasing experience. Noemi is awesome and so friendly . More
Happy as can be Noemi showed me a number of cars that were what I was looking for. I actually had a hard time limiting which car I wanted and decided to go with the o Noemi showed me a number of cars that were what I was looking for. I actually had a hard time limiting which car I wanted and decided to go with the one that looks best because the numbers all made sense on the few I wanted. This place is an oasis for cars and I can't wait to tell my friends about it. But they will probably ask where the car came from when they see it. KM More