Lynch Buick GMC of West Bend

I absolutely hate car shopping and waited till my cars wheels were just about falling off. I was very anxious when I walked into the dealership. I was greeted by Chad who helped me. After talking for a bi wheels were just about falling off. I was very anxious when I walked into the dealership. I was greeted by Chad who helped me. After talking for a bit he said he could tell I was nervous and said he was going to explain everything he was doing and was very patient with me and all my crazy questions! He showed me 3 different cars and I found one I really liked and felt very comfortable buying. I Highly recommend this store and my sales guy Chad. Best car buying experience I have ever had!! Thank you!! More

Thanks for your help! This dealership offered a great deal that I couldn't pass up on. Glad to have worked with them to make this happen. I am particularly appreciative of the no-hassle and no-pressure e deal that I couldn't pass up on. Glad to have worked with them to make this happen. I am particularly appreciative of the no-hassle and no-pressure environment that the salesperson did a great job fostering. Looking forward to working with them in the future! More

DO NOT BUY FROM HERE! TERRIBLE EXPERIENCE AND TERRIBLE SERVICE BECAUSE OF STAFF AT LOCATION! SERVICE BECAUSE OF STAFF AT LOCATION! More

I was in the market to purchase a new Yukon Denali and had to search the Upper Midwest for a truck due to the chip shortage. I came across the truck I wanted at Lynch Buick/GMC of West Bend. Not knowing t had to search the Upper Midwest for a truck due to the chip shortage. I came across the truck I wanted at Lynch Buick/GMC of West Bend. Not knowing the dealership I was unsure of what to expect. All my expectations were met and exceeded. I worked with Andrew from Lynch and he made the experience painless and actually a lot of fun. The truck is great, the entire Lynch team was great and even though I'm from White Bear Lake, MN (the home of about 20 dealerships) I'll look to Lynch when I buy my next truck. Great work Andrew and the team at Lynch. More

By far the best car buying experience I have ever had!! Cody was very friendly and knowledgeable. He even answered my questions on his day off! A few days after buying my new vehicle the windshield cracked Cody was very friendly and knowledgeable. He even answered my questions on his day off! A few days after buying my new vehicle the windshield cracked and they replaced it at no cost and gave me a loaner so I wouldn't have to wait. The process of buying my new vehicle went so smoothly I was in shock. Cody found me the perfect vehicle and I couldn't be any happier! They deserve way more than 5 stars for going above and beyond for me! More

Andrew did a great job in assisting us with our new truck! Prompt and professional service and I would recommend any of my friends and family to stop in and get a great deal! truck! Prompt and professional service and I would recommend any of my friends and family to stop in and get a great deal! More

Textbook bait and switch deception Advertised a leftover 2018 Buick Regal for 22,800 dollars. I called them to confirm before driving 55 miles. Alex "checked" and confirmed the price. A Advertised a leftover 2018 Buick Regal for 22,800 dollars. I called them to confirm before driving 55 miles. Alex "checked" and confirmed the price. Arrived about an hour later to buy but they said there was an error and the price was over 27,000 dollars. Thought the small town dealer would be different, but got the same scheming treatment. The salesman might as well have been wearing plaid pants and White shoes. Almost 8 hours after visit, checked the web ad and it is still listed at 22,800. REVIEW UPDATE: Was contacted by General manager Mike Kennedy who explained the error in detail, and apologized. General Motors was applying rebate twice on the websites. Many other vehicles also affected. Could have been handled much better by floor manager and salesman though. More

So far so good Great service, All the staff (Mr Kennedy, John, Bill, Tyler, Alex, April, service guys) Work very hard to get you a simple and easy to understand Great service, All the staff (Mr Kennedy, John, Bill, Tyler, Alex, April, service guys) Work very hard to get you a simple and easy to understand breakdown of what you're paying for. Ask the right questions, do all of your homework first, know your budget, know your credit and know exactly what car you want, they'll help you find one if its on the lot or in another location... they will make the process and closing as clear as possible. If you have detailed questions or concerns they will NOT confuse you or make you feel like a bad person for asking, they work hard. Be patient, car buying isn't like grocery shopping or buying fast food, it's a process especially if you want it done right. We purchased 2 vehicles within a month from each other and they were the right ones at the right price, and quality product, not just steel on wheels.... Don't forget, 3 month, 3k mile warranty, you can't beat that in west bend! More