Lynch Ford Chevrolet

Lynch Solved My Problem I have a Ford Fusion that wouldn't fill all the way up when empty. Since I live in Cedar Rapids I took it to the Ford dealer in Cedar Rapids. The Ceda I have a Ford Fusion that wouldn't fill all the way up when empty. Since I live in Cedar Rapids I took it to the Ford dealer in Cedar Rapids. The Cedar Rapids dealer had the car for two days and never offered a loaner car. The Cedar Rapids dealer did replace the fuel filler neck, but that did not solve the problem. Took it back again and they said everything else checked out fine, yet it would still not fill all the way up. The Cedar Rapids dealer also said they would call me back regarding a recall, but never did. So I decided to call Lynch Ford Chevy since I only had a few thousand more miles under warranty and needed this fixed. They were very helpful. Lynch also had to have the car overnight but unlike the Cedar Rapids dealer, they offered a loaner vehicle at no cost. They too said everything checked out but decided to replace a sensor anyway. They even cleaned and washed my vehicle when I picked it up. The new sensor fixed the problem and it now fills all the way up. I would recommend everyone in Cedar Rapids drive a few extra miles to Mt. Vernon and deal with Lynch. I know I will from now on. More

new truck I have been buying trucks from this dealer ship for 18 years .I am on #7 .Will not buy from anybody else.Jeremy even got me lower interest rate then f I have been buying trucks from this dealer ship for 18 years .I am on #7 .Will not buy from anybody else.Jeremy even got me lower interest rate then ford was offering,There is only one type of vehicle that is ford. More

Long wait and excuses I just returned home from Lynch Ford after waiting just short of 2 hours for an oil change. I arrived at 4 and I finally asked at 5:30 about the stat I just returned home from Lynch Ford after waiting just short of 2 hours for an oil change. I arrived at 4 and I finally asked at 5:30 about the status of my oil change. I was told that they had no record of my car and would check into it. After they finally figured out where my car was, I was told that it was the other service writer's fault who left at 5 as he failed to do paperwork for my car so the service writer that was still there did not know that my car was there. I was given the excuse that they were really busy after I arrived so the service writer that was there till 5 didn't have time to do my paperwork and get the service started on my car as he had other cars to check in after mine and getting the new cars checked in was a priority over checking in the cars that arrived earlier. An apology would have been nice but rather I got excuses and blaming someone else. I am currently in the market to buy a vehicle but will not work with Lynch Ford nor will I go back for service. Lynch Ford does not offer the level of customer service that they used to offer when I bought my car from them. After messaging this to the dealership, I received a phone call and e mail apologizing for the long wait and excuses. I am now much happier with Lynch Ford. More

EXCELLENT Customer Service!! I pulled into Lynch Ford to basically "kick some tires", and see what options I had available in purchasing an F-150. I was looking at used trucks, 20 I pulled into Lynch Ford to basically "kick some tires", and see what options I had available in purchasing an F-150. I was looking at used trucks, 2009 - 2013 because I felt that I couldn't afford a new truck. Jon Kloss came out to meet me in the lot. He was very personable, friendly, and outgoing. His sales style is one that promotes immediate trust... not a "hard seller" and never pressed for a sale. He was much more interested in what I had in mind as far as my needs, and never pointed me in any direction that would've been detrimental to me. Jon gave me numerous options, and allowed me the ample time to look at those options. He was extremely professional and knowledgeable in the truck line, and through his expertise and willingness to help me, I had found out that I was able to purchase a new "left over" 2013 FX4 model for what I felt was a great deal compared to used XLT or FX4 models I had been previously looking at. Jon also introduced me to Mike Clifton, the Sales Manager, who was also very outgoing, friendly, and not pressuring whatsoever. I've been in the hospitality industry for over 30 years, and I know service when I see it. Through their level of service and kindness extended to me, we will be back to Lynch Ford! Lynch Ford lives and breathes service! Thanks - Dave Lyons More

I have been taking all my vehicles to Lynch Ford for services for about 6 years. The quick lane is well run with very good customer service. The people are friendly and professional and make sure that e services for about 6 years. The quick lane is well run with very good customer service. The people are friendly and professional and make sure that everything is explained to you to your satisfaction. They provide a very nice basic car wash as part of almost every service or repair they make. All the repairs have been done correctly and the vehicle is clean insides and out. Because of their excellent service center, I started buying my vehicles there as well. In the last few years I've purchased two vehicles from them and both times Dave Jordan was very professional. I was dealt with in a fair and courteous manner, without any "used car salesman" games. I've had very different experiences at other dealerships over the years and it is nice to just get the deal done without any drama. Recently, I had some problems with my Fusion moonroof that was about a year out of warrantee. Jeff Krogman went well above and beyond what I hoped for in helping me resolve the issues I had with the vehicle. Lynch ford has consistently been good to work with over the years. In short I'm taking the time to write this review because I believe that Lynch Ford has always treated me right and I think a business that does that consistently deserves to be acknowledged for it. More

We have always received excellent care at Lynch and our service advisor is Luke Thole. He is very knowledgable in what is needing done, friendly and gets us in and done in a timely manner. The facilities service advisor is Luke Thole. He is very knowledgable in what is needing done, friendly and gets us in and done in a timely manner. The facilities are comfortable while waiting and love the complimentary wash and vacuum. Will not go to anyone other than Luke for our needs at Lynch! More

The service work done on our van is always done at Lynch. The same with my father in law's van. We have been totally satisfied with the quality of work, the ability to get the work done on a timely basis o The same with my father in law's van. We have been totally satisfied with the quality of work, the ability to get the work done on a timely basis or even in a "emergency" for us. This is probably due in no small part to Jeff Krogman, or personal service advisor. We are greeted in a friendly, prompt fashion, and the work necessary is explained well with options provided. And the Quick Lane works well too. More

Lynch Ford has been the best vehicle buying experience I have ever had. Besides giving me a very fair price they have been very helpful since the purchase. They lent us a vehicle when there was some recall have ever had. Besides giving me a very fair price they have been very helpful since the purchase. They lent us a vehicle when there was some recall work done on our truck and their price for oil and filter changes cannot be beat. I would highly recommend them to anyone. More

Throughout the entire process they were very helpful and honest. They went through all of our options when it came to transferring in a Focus or placing an order. We ultimately decided to order a Focus and honest. They went through all of our options when it came to transferring in a Focus or placing an order. We ultimately decided to order a Focus and they did a good job of keeping us updated as to the status of the car. When it came to financing they were very upfront, honest and did everything they could to get us the best possible rate. Finally, they gave us a very fair price for our trade in and not a low ball offer like most dealerships. Lynch Ford Chevrolet is a GREAT dealership and it is definitely worth the short drive from Cedar Rapids to Mount Vernon. More