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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,964 Reviews

1,964 Reviews of Lynn Layton Chevrolet - Service Center

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August 22, 2025

I’m normally satisfied but this time I wasn’t notified of completion of my truck More

by ghatpeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
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Aug 24, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your feedback with us. We understand how important it is to be kept informed about your truck's service status, and we appreciate you bringing this to our attention. Your experience is valuable to us, and we aim to maintain high standards at Lynn Layton Chevrolet. If you have any further concerns or would like to discuss this in detail, please feel free to contact us. We hope to serve you better in the future! Sincerely, The Lynn Layton Chevrolet Team

August 21, 2025

Mike is actually who I dealt with in the service department. He took care of the problems I had with my truck. No complaints! More

by Tgc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Lynn Layton Chevrolet responded

Thank you for your review! We're glad that our service department, particularly Mike, was able to resolve the issues with your truck. Your satisfaction is our priority at Lynn Layton Chevrolet. We appreciate your feedback and look forward to serving you again. Sincerely, The Lynn Layton Chevrolet Team

August 21, 2025

Had to wait for about a month to get my truck fixed,parts was on back order.had to rent a car and borrow r my wife vehicle. I was very disappointed with the service,since I purchased the vehicle from Lynn La More

by dcalvin131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ripen did a great job helping me , George Swann
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Aug 22, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand the frustration that comes with waiting for repairs, especially when dealing with back-ordered parts. Your feedback is invaluable, and we appreciate you taking the time to express your concerns. Please feel free to reach out directly to Lynn Layton Chevrolet if you would like to discuss this further. We strive to maintain the highest standards and value your input as we work to improve our service. Sincerely, The Lynn Layton Chevrolet Team

August 18, 2025

I always receive exceptional service at Lynn Layton Chevrolet. I purchased my Silverado here in 2021 and use them for all service needs. More

by JESSIE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis
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Aug 18, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Jessie! We are pleased to hear that you've had exceptional service at Lynn Layton Chevrolet and that you're enjoying your Chevrolet Silverado. We appreciate your loyalty for all your service needs and look forward to welcoming you back for your next visit. Sincerely, The Lynn Layton Chevrolet Team

August 16, 2025

It was the best service that I’ve eve rhad a Chevrolet dealership & at any dealership. It topped BMW’s service center in terms of speed & matches their professionalism & relationship building. The service More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis
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Aug 17, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had the best service experience at Lynn Layton Chevrolet. It's great to know that our team's professionalism and speed stood out, especially in comparison to other dealerships. We appreciate your feedback about our service advisor and will certainly take it to heart. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 15, 2025

Dalton is a great person to work with. Even though my family did not purchase a vehicle from him and Lynn Layton, he went out of his way to ensure he found the right vehicle for my family More

by jacobhandley2
Recommend Dealer
Yes
Employees Worked With
Dalton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience, Jacob! We truly appreciate your kind words about Dalton and the effort he puts into helping our customers. At Lynn Layton Chevrolet, we strive to provide exceptional service, whether or not a purchase is made. We hope to assist you and your family in the future. Don’t hesitate to reach out if you need anything! Sincerely, The Lynn Layton Chevrolet Team

August 14, 2025

Was there 2 weeks after my appointment date. When I picked up didn’t even get out of the parking lot and it died on me. They didn’t even drive it after the repair or it would have been noticeabl More

by DAMIAN.CASTEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesley Reed
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Damian. We understand your concerns regarding the vehicle's performance after your recent service at Lynn Layton Chevrolet. It is important to us that every vehicle is thoroughly tested post-repair to ensure quality. We appreciate your loyalty and recommendations, and we would like to address this matter further. Please reach out to us directly so we can discuss this. Your experience matters to us, and we are here to help. Sincerely, The Lynn Layton Chevrolet Team

August 14, 2025

Did a vary good job fast and friendly I would recommend to friends I I More

by DRBRADLEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re glad to hear that you found our service to be fast and friendly. Your recommendation means a lot to us at Lynn Layton Chevrolet. We look forward to assisting you and your friends in the future! Sincerely, The Lynn Layton Chevrolet Team

August 13, 2025

I had a great experience with Lynn Layton service department. They answered all of my questions and helped me in every way they could. More

by Skylar S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Cessa
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Aug 14, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Skylar! We're thrilled to hear that you had a great experience with our service department at Lynn Layton Chevrolet. Our team is always here to assist you, and we're glad we could help with your questions. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 12, 2025

Very laid-back but professional will get with you quickly and get you out quickly. Super nice people. More

by Sphlaxarts01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Lynn Layton Chevrolet responded

Thank you for your review! We're glad to hear you found Lynn Layton Chevrolet to be laid-back yet professional, and that our team provided you with a quick and pleasant experience. We appreciate your feedback and look forward to seeing you again soon. Sincerely, The Lynn Layton Chevrolet Team

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