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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,808 Reviews

1,808 Reviews of Lynn Layton Chevrolet - Service Center

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April 19, 2025

All ways have a wonderful experience with George and they take care of everything when I drop off my truck and he keeps me updated More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear you have such a wonderful experience with George at Lynn Layton Chevrolet. Keeping our customers informed and taken care of is our priority. We appreciate your feedback and look forward to assisting you next time! Sincerely, The Lynn Layton Chevrolet Team

April 19, 2025

George was professional and kept me updated. He made sure my truck got done so I could make the trip I had a needed to make. More

by Racefab33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We are thrilled to hear that George provided you with professional service and kept you updated on your truck. At Lynn Layton Chevrolet, we strive to ensure our customers are ready for their journeys. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

April 18, 2025

George was very professional, met me at my vehicle and asked if he could help. He informed me he was short on people and had extra vehicles. He did a good job of handling a trouble situation. He did ac More

by FTKDEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that George provided you with such professional service during your visit to Lynn Layton Chevrolet. It's great to know that he was able to handle the situation effectively and that you felt well taken care of. We appreciate you taking the time to share your experience, and we look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

April 18, 2025

Poor. Confused for 2 weeks multiple trips for a scheduled appointment had to speak with manager More

by DAVID.RICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Vanhoozer
3.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us, David. We understand that having confusion and multiple trips can be frustrating. Your feedback is important, and we encourage you to reach out to us directly at Lynn Layton Chevrolet so we can discuss this with you further and learn more about your experience. We appreciate your input and hope to improve your experience. Sincerely, The Lynn Layton Chevrolet Team

April 17, 2025

The service department was extremely helpful. They only missed the completion time by ~10 minutes! I was pleased with the results of an unscheduled service appointment. More

by HRD805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch the name of the service provider
Apr 17, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that our service department was extremely helpful and that you were pleased with the results of your unscheduled appointment. We appreciate your understanding about the slight delay, and we're committed to providing the best service possible at Lynn Layton Chevrolet. We hope to assist you again soon! Sincerely, The Lynn Layton Chevrolet Team

April 16, 2025

The service guys there were very unprofessional . i dropped the car off and asked about how long it would take Mike (very nice) said 2 to 2 1/2 hours.we had some business to take care of so we did our More

by Rarnold905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike took care of me when I arrived think it was Davis but not sure
Apr 18, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand that timely communication and professionalism are essential, especially regarding vehicle service. We appreciate your feedback and will use it to improve our services at Lynn Layton Chevrolet. If you would like to discuss this further or share more details, please feel free to reach out. We value your input and hope to restore your confidence in us in the future. Sincerely, The Lynn Layton Chevrolet Team

April 16, 2025

The people were professional, kind & friendly. If I have any other repairs in the future, I'll bring them to you. More

by luchtesj
Recommend Dealer
Yes
Employees Worked With
Matt was one of them
Apr 16, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that you found our team at Lynn Layton Chevrolet to be professional, kind, and friendly. We appreciate your trust in us for any future repairs and look forward to assisting you again! Sincerely, The Lynn Layton Chevrolet Team

April 11, 2025

George does a great job! Always working to get things handled quickly and properly to get gone as as soon as possible More

by JEFF.RIPPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Lynn Layton Chevrolet responded

Thank you, Jeff, for your wonderful review! We're thrilled to hear that George provided you with such efficient service at Lynn Layton Chevrolet. We take pride in our team's dedication to ensuring a smooth and quick experience for our customers. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

April 11, 2025

Service was excellent all employees has a warm welcome and courtesy smile. Thank for the service More

by jwhat37332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear you had a great experience at Lynn Layton Chevrolet. Our team strives to provide excellent service and a warm atmosphere. We appreciate your feedback and look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

April 11, 2025

The wait time was less than I expected. Helpful service department. Made my day run easier. More

by 24hummingbird24
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that your experience with our service department at Lynn Layton Chevrolet exceeded your expectations and made your day easier. We appreciate your feedback and look forward to assisting you again! Sincerely, The Lynn Layton Chevrolet Team

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