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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,121 Reviews

1,121 Reviews of Lynn Layton Chevrolet - Service Center

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May 02, 2024

The best experience i have ever had with a dealer. Even though they are 2.5 hours away from me i will use them for all my future purchases More

by jessew1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Ratliff was awesome to work with
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May 03, 2024 -

Lynn Layton Chevrolet responded

Jesse, thank you for the wonderful review and for traveling to Lynn Layton Chevrolet from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 02, 2024

Great service great atmosphere all around great he was very nice he took care my truck. More

by fairy.benson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 02, 2024

Lynn Layton is where I purchased my 2013 Chevrolet Malibu and I have always been satisfied with their services! More

by sharonterry384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Lynn Layton Chevrolet responded

Sharon, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 02, 2024

They a did great job! I’m got my car back in one and a half days! Thanks More

by EEVSNANAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Lynn Layton Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 01, 2024

I appreciate the service given at Lynn Layton Chevrolet. I enjoy my Colorado and have confidence that it will be taken good care for years to come. More

by 1WHM15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 01, 2024

2nd time in a row that I spent over 4 1/2 hours just for simple routine maintenance. Oil change, tire rotation, tire balance, wheel alignment. That's all. 4 1/2 hours!!!! I'll not be doing business there a More

by DNTALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Thrasher
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Lynn Layton Chevrolet responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 30, 2024

Was not made aware of the charge for them to just look at my vehicle when I told them I’ve already been told by a mechanic what was wrong with it. I’m in the market for a new car now and will not be using th More

by Jmahrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Thrasher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Your experience is not reflective of the service we aim to provide to our guests. We would like to hear more about your experience so we can ensure we prevent these issues from happening again. Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 30, 2024

Great dealership and service shop! I appreciated the first class treatment from everyone involved. Bravo More

by JDMOORE0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Lynn Layton Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 30, 2024

Very pleasant & professional visit. Everyone was nice & willing to help. Repairs were completed on time and to my satisfaction. Lynn Layton is the best dealership in the country. I wi More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Horton
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May 02, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 30, 2024

Always enjoy my visit James Bull Freeman is a plus. The dealership always excellent service. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Lynn Layton Chevrolet responded

Stephanie, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Lynn Layton Chevrolet for your vehicle needs. Sincerely, The Lynn Layton Chevrolet Team

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