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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,808 Reviews

1,808 Reviews of Lynn Layton Chevrolet - Service Center

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March 15, 2024

It's very convenient for the service department to open at 7am. I can drop off my car and be at work on time. More

by Love my Camaro
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
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Mar 19, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

March 14, 2024

Everything was done in a timely manner. I do belive I have some of leak More

by ROEGO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

March 14, 2024

As a woman I appreciate that I was listened to and treated with respect. George, the service manager, was so helpful and kind. The service was great! More

by steve.childers
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Mar 15, 2024 -

Lynn Layton Chevrolet responded

Thank you for writing about your visit with us, Steve! We are happy to hear that George was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The Lynn Layton Chevrolet Team

March 14, 2024

I called and made an appointment, dropped the truck off and was fixed within 2 days. Great communication and service. More

by derbarflem
Recommend Dealer
Yes
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Mar 15, 2024 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are glad we could get your truck all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Lynn Layton Chevrolet Team

March 14, 2024

Everything was great ? ? My vehicle was repaired and it was taken care of as quickly as possible More

by WCHEAT1111
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
Mar 15, 2024 -

Lynn Layton Chevrolet responded

We are so glad we could take care of all of your needs at Lynn Layton Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Lynn Layton Chevrolet Team

March 14, 2024

Great service Great service, friendly associates always offering a great experience Great service, friendly associates always offering a great experience. Resonable rates and great service. More

by STEPHNETAYLOR
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 15, 2024 -

Lynn Layton Chevrolet responded

Stephne, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

March 13, 2024

With the exception of 1 bad experience, it has been well above 'market average'. The attitude and accessibility of service is very good. The previous failure was an apparent personnel issue, from which no b More

by kenwise51
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
March 13, 2024

They did everything in a professional way. All of the problems were taking care of More

by Jbow2424
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
March 12, 2024

The people ar the dealer ship are very perfectional. i know they can't help it that the product is a lemon...hopefully after spending the first 45000 mikes in the shop and costing me in rentals and time More

by de456brown
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
Mar 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

March 12, 2024

They're knowledgeable. They're dependable. They're nice. They seem to know what they are doing. Mostly. More

by brlcrzy
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
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Mar 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lynn Layton Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

May 10, 2024 -

brlcrzy responded

I didn’t realize this would be public and I was being funny when I said “Mostly”. Oops! Lynn Layton has a great staff and we’ve bought many vehicles there over the years.

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