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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,808 Reviews

1,808 Reviews of Lynn Layton Chevrolet - Service Center

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March 08, 2024

I couldn't rate Shawn Holmes. The person who helped me was George and he gets a 5. He was excellent. He helped me deal with the warranty people to get me vehicle paid for in a tim More

by Tonyahampton58
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Mar 11, 2024 -

Lynn Layton Chevrolet responded

Thank you for your great review, Tonya! We're glad that George could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

March 08, 2024

everything was excellent staff was exceptional and very easy to work with. all in all 10 out 10 More

by PLAYGSP
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Mar 11, 2024 -

Lynn Layton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Lynn Layton Chevrolet Team

March 07, 2024

Communication between the customer and the service manager is bad and poses a cost problem and time issue More

by roebie.smith
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us, Roebie. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

March 07, 2024

Very fast and efficient. George Swann is awesome. George Swann treats me like a valued customer. More

by pburton017
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
Mar 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Lynn Layton Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Lynn Layton Chevrolet Team

March 06, 2024

Always does a great job servicing my truck at a reasonable price. Total time was only 1 hour and 15 minutes. More

by SCCROW56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

March 06, 2024

Acted like they didn't want to do the work And made me feel uncomfortable but I let them do it anyway More

by LEONARDR42
Recommend Dealer
Yes
Employees Worked With
Michael Adams
Report | Print
Mar 07, 2024 -

Lynn Layton Chevrolet responded

Leonard, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

March 06, 2024

Responsive and helpful when I've had need Salesman was good and service has been good. More

by Sbowen5
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
Mar 07, 2024 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

March 06, 2024

Will do at a later date. I have yet to receive my copy of the service performed. More

by LARRYSPILLERS
Recommend Dealer
Yes
Employees Worked With
George Swann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
Mar 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback, Larry. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please contact us at your earliest convenience to discuss this further. Sincerely, The Lynn Layton Chevrolet Team

March 06, 2024

Fast and fixed the problem correctly the first time Great service and customer support and friendly More

by waf_1966
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Mar 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Lynn Layton Chevrolet Team

March 03, 2024

George is a great service advisor and always accommodating. Service is quick and efficient. I like the extra care taken with my vehicles. More

by clearwater68
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
Mar 05, 2024 -

Lynn Layton Chevrolet responded

It’s great to know that George provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Lynn Layton Chevrolet Team

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