Lynnes Nissan Subaru

Last Minute Pricing Issue As with any negotiated "deal" be absolutely certain that the price that you and the dealer agree upon is itemized and firm. I have been dealing with t As with any negotiated "deal" be absolutely certain that the price that you and the dealer agree upon is itemized and firm. I have been dealing with the same salesman at Lynnes Subaru for a couple of weeks. The salesman and I came to an agreed, itemized price. I made plans to begin the purchasing process and then there was a 'Oh by the way we forgot to add...' moment. The dealership claims to have forgotten to add a $495 "Certification Fee" for the Service Department. It is ludicrous that this "fee" was not included in the pricing since the dealership claimed that it is mandatory. Needless to say, I am no sucker; deal off. This is one of the reasons that car salesmen and car dealerships do not have a glowing reputation. More

Great Service I just leased a Nissan Altima from the dealer and had a great experience. Sonya was very friendly and professional and was able to provide me with a g I just leased a Nissan Altima from the dealer and had a great experience. Sonya was very friendly and professional and was able to provide me with a good price on the car. Sonya was very committed and loyal. I had no one to drive my car back to my house so Sonya arranged to personally drive the car to my house after her normal work hours. They Lynnes Nissan team are very dedicated group that aim to delivery the best service to their customers. More

Too many Issues I brought a 2013 Subaru in early July 2014 with 3K miles on it. Was promised a gas fill on my next visit, which didn't happen. My CRX also needed a I brought a 2013 Subaru in early July 2014 with 3K miles on it. Was promised a gas fill on my next visit, which didn't happen. My CRX also needed a mega oil change, which I felt the dealership should have provided before selling me the car. The car had a scratch on the back panel, which the salesman assured me that it shouldn't cost much and made an appt. for me to come in. I showed up only to find that my salesman was not there, and no one knew about the appt.; so I had to wait for the manager to come back for lunch (having taken time off from work to do this). Then they proceeded to tell me that there was no body shop on the premises (which was not explained to me) and so I had to then take it to their body shop at the cost of $300 to get a scratch fixed. Needless to say it was more that I certainly expected, and so the scratch remains. Also after almost 4 weeks of not receiving any information from the bank, I called and emailed my salesman, Gregory, and Joe the finance guy to no avail. I finally left a message to speak to the manager, when magically the finance guy called me back, ASSURING me that there would be NO issue with my payment being late (the paperwork was still apparently held up in accounting). I FINALLY received paperwork on August 2, when I was literally walking out the door going on vacation; showing the payment as being DUE ON AUGUST 5. Nightmare. I love my Subaru, but miss Nissan's World of Springfield, NJ's excellent customer service :( More

Impeccable service Gregory Pla gave us impeccable service and there is no words to describe how appreciative we are for his assistance. We came over 100 miles to Lynnes Gregory Pla gave us impeccable service and there is no words to describe how appreciative we are for his assistance. We came over 100 miles to Lynnes and we did NOT regret it at all. More

A Professional Car Dealer An excellent car buying experience. My salesman Steve was knowledgeable,courteous, and thorough. This was my second purchase at Lynnes, and I would An excellent car buying experience. My salesman Steve was knowledgeable,courteous, and thorough. This was my second purchase at Lynnes, and I would highly recommend that you consider Lynnes if your car of choice is either a Nissan or a Subaru. More

Purchase Subaru Very good experience working with people at Lynnes. Process went smoothly and we felt that we got a good price on the vehicle that we wanted. Very good experience working with people at Lynnes. Process went smoothly and we felt that we got a good price on the vehicle that we wanted. More

Stay away I bought a brand new cabriolet from them and the slats he'd the headrest, seatbelt and backseat while preparing it for delivery. It's been a month and I bought a brand new cabriolet from them and the slats he'd the headrest, seatbelt and backseat while preparing it for delivery. It's been a month and they still haven't fixed. Don't deal with Lynne's More

Amazing experience This dealership was great. I walked in looking to browse, however after speaking with Otto and the fact that he was so professional and gave me such This dealership was great. I walked in looking to browse, however after speaking with Otto and the fact that he was so professional and gave me such a great deal I left with a beautiful new car and at an amazing price. Great job Otto! More

PURCHASE 2014 NISSAN ALTIMA At Lynnes Nissan, my purchase experience was great. Ray Reddock the salesperson was excellent- he was very professional and friendly and not pushy a At Lynnes Nissan, my purchase experience was great. Ray Reddock the salesperson was excellent- he was very professional and friendly and not pushy at all. The price of the new car was great. I will certainly recommend Lynnes Nissan and Ray Reddock the salespaerson at Lynnes Thank you More

Couldn't be worse! Earlier this week my wife and I went to see a very competitively priced 2011 Subaru Outback Limited with about 15K mi that I saw on the Internet. I in Earlier this week my wife and I went to see a very competitively priced 2011 Subaru Outback Limited with about 15K mi that I saw on the Internet. I initially contacted the dealership on the internet and this is the response I got: My name is Christine Abell and I will be personally handling your request for information on the 2011 SUBARU Outback. As a way of making this experience as "hassle free" as possible, I would like to know if there are any "must have" options you are looking for? Good start, we spoke to Christine on the phone about a the specific car we liked and she said it was still at the dealership and that she would "pull the key" meaning that the car would not be shown to anyone else. I scheduled a time to come see it Monday 5/5 but we were not able to make that appointment. I called her and told her we would not be coming down that evening but we would come down Tuesday 5/6. I asked her, "was the car still there?" Her response was that the key had been "pulled" and no one else would see the car before we came down Tuesday. Without being insulting to her, I asked one more time if the car was definitely there and she responded "yes, the key is pulled out of the available cars on the lot." She said it was not necessary to confirm that the car was there before we came down the next day. As per our plan, we braved horrible Parkway traffic and it took us over an hour to get to the dealership to see the forementioned car. We were assigned a perfectly nice salesman and Christine came down and greeted us and the salesman and gave him a giant wad of keys. He took us out to a blue Outback like the one we had seen on the internet. When we turned on the engine, the mileage read 60K. He seemed confused, not sure if that was an act or not, but then started looking around the lot looking for the car. I realized at this point that we had been played. The salesman showed us a few other Outbacks but did confirm my suspicion that the car was gone. He had no info on why. I felt bad for him, not sure how he makes money with Internet salespeople setting him up like that. I requested to the salesman that he let me speak to this wonderful Internet sales agent Christine back inside the dealership. The manager came out form his sales desk and intercepted me. I told him what horrible business he was doing with this kind of customer treatment and that his sales staff should be maddest with such tactics. He gave me some double talk about being there until 11:00 PM the night before, etc. etc., and that he would find another one for me. Sure! We were fully prepared to close the deal on this car if it had checked out as advertised on the Internet. After such treatment, I would not take a car from them if they gave it to me free. More