HORRIFIC EXPERIENCE. Not only was Joel rude on the phone, it seemed that through the entire process he had better things to do. I made the mistake of buying and shipping the car online. I had Covid and needed a vehicle. The delivery person pleaded with me to delay the arrive because he wasn’t in town anymore after he delayed the arrival several times. Then gave me a huge issue when I told him I expected it a lot sooner. Because I had Covid, I didn’t get in the vehicle for a few days. After an hour of driving it, the check engine light came on. Swirls in the paint and a missing lug nut for each wheel. Vehicle aggressively vibrates at 70mph.
Months later, I needed a bill of sale because I moved. I contacted them several times and didn’t get a call back, and, whoever answered was rude. You’re typical sleazy used car sales place. Shame on me for having faith in buying a vehicle online. AVOID.