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Sales Department
M&I Motors
Highland Park, IL
271 Reviews
** NO HAGGLE FIRM PRICING
** FOR INTERNATIONAL CALLS USE 847.266.9200
** ASK ABOUT COMPLEMENTARY LIMO AIRPORT PICKUPS
** CALL US TO SEE IF YOU QUALIFY FOR SPECIAL TRANSPORTION COSTS
** 100% QUALITY GUARANTEE
** 100% CUSTOMER SATISFACTION!!
** 100% NO EXCUSES!
** 100% NO STORIES!
** 100% JUST ONE LOW PRICE FOR AN OUTSTANDING CAR!
** 100% CARFAX GUARANTEED!
** 100% HASSLE FREE!!!
** 100% CUSTOMER SATISFACTION!!!
** WE OFFER EXTENDED WARRANTIES
** BEST RATES ON SHIPPING WORLDWIDE
Please Read The "Terms & Conditions" and "About Us" DO NOT ASSUME ANYTHING, we try to advertise all vehicles as accurately as possible, but please consider that all are pre-owned. We do our best to make our vehicles look great, but please realize that they may have minor flaws in the paint or interior. Some vehicles may have had prior touch up to cover excessive micro chips or scratches, but all our work is done by professionals. We would be more than happy to go over the entire vehicle with you on the phone if you so desire. Not all vehicles have a full set of keys, books, floor mats and other loose items. Vehicles may have additional miles due to local test drives. Please call if you have any questions or concerns.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 271 reviews
April 27, 2021
"HORRIFIC EXPERIENCE. Not only was Joel rude on the phone,..."
- kevin_geidoschHORRIFIC EXPERIENCE. Not only was Joel rude on the phone, it seemed that through the entire process he had better things to do. I made the mistake of buying and shipping the car online. I had Covid and needed a vehicle. The delivery person pleaded with me to delay the arrive because he wasn’t in town anymore after he delayed the arrival several times. Then gave me a huge issue when I told him I expected it a lot sooner. Because I had Covid, I didn’t get in the vehicle for a few days. After an hour of driving it, the check engine light came on. Swirls in the paint and a missing lug nut for each wheel. Vehicle aggressively vibrates at 70mph. Months later, I needed a bill of sale because I moved. I contacted them several times and didn’t get a call back, and, whoever answered was rude. You’re typical sleazy used car sales place. Shame on me for having faith in buying a vehicle online. AVOID.
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Helpful January 21, 2021
"Tried to reach over the span of several months to not..."
- PradoTried to reach over the span of several months to not only schedule the free free oil change he promised but also on questions of the car and the warranty. Received a faulty screen on my vehicle that now I can’t fix due to the warranty expiring and now that has to be out of pocket for a “newer quality” car... this was my first car purchasing experience, and it was SO DISAPPOINTING. Never recommending this place to anyone!
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August 21, 2020
"Joel did an awesome job for me. Being in Michigan made..."
- Matt KolligJoel did an awesome job for me. Being in Michigan made me nervous but Joel delivered! Wouldn't hesitate to use M & I in the future. Outstanding customer service!
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August 05, 2020
"Great experience! Erik was super accommodating and easy..."
- PowersGreat experience! Erik was super accommodating and easy to work with. I came in for a (Solo) test drive on Thursday, and By Friday all I had to do was come in for 15 min of paperwork! Plates and registration also taken care of on site. I also had the car checked out by my regular mechanic and he confirmed that it is in great shape!
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Erik Cardoso
August 03, 2020
"Joel was pleasant and helpful with my purchase. He..."
- CctballsJoel was pleasant and helpful with my purchase. He answered questions over email quickly and was available when needed. The Sprinter was as expected for an older used model, nothing negative outstanding. M&I identified a license plate light that was out, and stated they were shipping a replacement to my house (not yet received). They did an additional once over for fluids/filters prior to our departure. Thanks Joel!
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July 29, 2020
"Excellent dealership. No pressure sales. Speedy sale..."
- hydraulic01Excellent dealership. No pressure sales. Speedy sale completion. Extremely knowledgeable and helpful staff. Large and diverse range of vehicles on the lot in almost any price range. I highly recommend giving M&I a visit.
Read MoreJune 16, 2020
"It was an excellent experience, Joel was very friendly..."
- mtryan23
It was an excellent experience, Joel was very friendly and efficient. Total time at dealership was less than 2 hours, that’s two test drives and all paperwork out the door. Great Job guys
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June 15, 2020
"Amazing! Walked in about 1130am and drove off the lot..."
- Julia
Amazing! Walked in about 1130am and drove off the lot with my first car around 230!! super fast and very friendly! and rick was amazing! definitely will recommend to friends and family! thank you so much!
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Rick Stephens
June 09, 2020
"Joel was phenomenal and patient. He was very honest and..."
- Priscila ArellanoJoel was phenomenal and patient. He was very honest and he provided outstanding customer service. I highly recommend him and M&I. I definitely plan on coming back.
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May 01, 2020
"Joel was great to work with, 5 stars! He took care of me..."
- Razorsharp90Joel was great to work with, 5 stars! He took care of me . I really appreciated how fast he got the me in and out. Thanks Joel
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