M.K. Smith Chevrolet

This dealership has always put the right vehicle that is best at the time of making a huge purchase and can focus on your family needs during the entire process. This local dealership is great for the city best at the time of making a huge purchase and can focus on your family needs during the entire process. This local dealership is great for the city of chino. It’s a good experience when coming in to shop for your next vehicle. A very special thank you to Gerard. Simply the very best. More

No wait fast friendly service, no hassle i was in and out with the truck i wanted in no time at all. with the truck i wanted in no time at all. More

I was not sure at first and was nervous Mike put me at ease I appreciate his honesty and taking his time he was very patient he was not pushy and in the end he help me make the best choice I met other mem ease I appreciate his honesty and taking his time he was very patient he was not pushy and in the end he help me make the best choice I met other members of the dealership and everyone was so friendly and helpful I am still smiling and very thankful I tell everyone that I meet where I went to buy my car and if they ever need it to buy a car I recommend your dealership thank you so much there are no words I just want to say thank you to all of you May you continue to be blessed and stay safe thank you so much I’m still enjoying my car you see I can’t stop saying thank you Tracy King More

Shady financial/sales team. After reviewing my contract, they included warranties and packages without my knowledge. Over $7k worth and I'm not talking about dealer mark ups and the other ridiculous add ons they included warranties and packages without my knowledge. Over $7k worth and I'm not talking about dealer mark ups and the other ridiculous add ons they already included. I cant trust them now and I'm paying for it dearly. More

Excellent customer attention! Thanks for the patience! Very helpful! Beautiful cars and fair prices! Thanks Very helpful! Beautiful cars and fair prices! Thanks More

From start to finish I was treated professionally from all staff I came in contact with! Thank you Sam and Javi for the help! all staff I came in contact with! Thank you Sam and Javi for the help! More

MK SMITH helped me get a new Chevy Traverse for a good deal. They're very helpful and provide great customer service. deal. They're very helpful and provide great customer service. More

IT THE BEST DEALER.JOE THE ITALIANO AND JAVIER THE SELL IT THE BEST DEALER. JOE THE ITALIANO AND JAVIER THE SELL REP HELPING ME TO GET THE BEST . IT THE BEST DEALER. JOE THE ITALIANO AND JAVIER THE SELL REP HELPING ME TO GET THE BEST . More

I had been tracking a Camaro 2SS that was going to arrive to this dealer on 11/07/21. I had been negotiating with Jose Vazquez (Internet Sales Manager) the pricing for a few weeks. At the beginning, they had to this dealer on 11/07/21. I had been negotiating with Jose Vazquez (Internet Sales Manager) the pricing for a few weeks. At the beginning, they had listed the price with a dealer markup, but Jose and his manager (Edmund Kakish) agreed to sell me the car at MSRP. A few days later, before the car arrived at the dealer, I called them on the phone to close the deal. I spoke with a different sales guy (Javier) and he told me that Jose was on vacation, I told him I was ready to close the deal at MSRP and he directed me to fill out a pre-approval form on their website and I did. A few minutes later another sales manager calls me on the phone (I think his name was Mike) telling me that I couldn't get the MSRP pricing and that he doesn't know who I had spoken to about this. I explained everything about my e-mail exchanges with Jose Vazquez and he said that he wouldn't give me the MSRP pricing that we had already agreed on. He wanted me to pay around $5K more over sticker. This was a typical case of bait-and-switch. I can't believe how much time I spent talking to these people, getting my finances ready just so that they could try to rip me off into buying this car. I emailed Jose again to ask him what had happened and I never heard back from him, not even to apologize. Absolutely horrible, please do yourself a favor and don't do business with people like this. Btw, if anybody is interested in seeing those e-mails, I'll be more than happy to provide them. More

Very very happy from your team I can’t be any happier thank you so much… thank you so much… More