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M.K. Smith Chevrolet - Service Center

Chino, CA

4.2
36 Reviews

36 Reviews of M.K. Smith Chevrolet - Service Center

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April 22, 2024

I've never had a better car buying experience. They wont treat you any different after you buy either and have provided such excellent service that I now take my other vehicle there for all of its More

by Jeffwatling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

I have owned my Colorado almost 7 years now and every time I have it serviced the entire Service Team/Department keeps me updated and does an outstanding job to get me in and out as soon as possible! Tha More

by george.lencioni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary,Jennifer,Jaylan,Cashier
February 09, 2024

Service staff is superb. Very professional and friendly. Service performed quickly and outcome was great. More

by blolson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay, Mike and Miguel
January 10, 2023

Like this dealer they don’t take 8 hours to change Your oils only gripe is they not open on weekends More

by Raider rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry is service
July 22, 2022

Unethical pathetic if I could rate negative I would. Service smeared DEF along the gas cap and DEF opening. BAR will be notified of their unethical practices. More

by NDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Harshfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Danh
May 24, 2022

The person who attended me when I left the truck was great. The day I picked up the truck, I asked if there was water and a girl was very nice and started asking for me if they had any water bottles lef More

by daisy_v85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo , Sean Henderson
January 16, 2021

Friendly staff and great service they provide for me. My truck was ready earlier than I expected. They do excellent work. I have been taking my vehicles their for a long time now. More

by STEVE188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Ocana
August 05, 2020

I had a horrible experience here today. I dealt with mike lara and he was very unprofessional he did not answe the phone at all when inquiring about my car dont deal with this dealership or Mike Lara More

by Oldseafood
Recommend Dealer
No
Employees Worked With
Mike Lara
June 12, 2020

Terrible customer service They need to practice what they preach. Calling me at 4:45 pm to let me know my truck is done. I rush over and they close at 5 pm. What kind of custom More

by caguirre1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lara
June 05, 2020

I’ve bought several Trucks from MK Smith and have referred numerous friends and family. I’ve always felt well taken care of every time I have been there. Their family business and it shows. More

by kevincurtis909
Recommend Dealer
Yes
Employees Worked With
Marc Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mauro, Alan Ocana, Matt Dussell
1
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