
M.K. Smith Chevrolet
Chino, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Edmond Kakish attempted to sneak a $3,000 warranty past me. He didn't mention this "optional" warranty until well into our discussion. Edmond continually interrupted me and rarely even gave me an opportuni me. He didn't mention this "optional" warranty until well into our discussion. Edmond continually interrupted me and rarely even gave me an opportunity to speak. He does not represent your dealership well. Additionally, your MANDATORY $995 Reviver digital license plate was added to my car's price after my 6 hour trip to your dealership. (these digital plates are $500 RETAIL online) I asked Edmond to remove this plate but he said all of your cars are sold with them and it could not be removed. This seems like a very fraudulent practice. I'm sure Reviver will be very interested to hear this, when I email them regarding your misuse of their product and reputation. Also the Reviver $5.00 per month fee was never disclosed to me during my entire time there. While I am very happy with my purchase (excepting the digital plate), I am very unhappy with my experience with MK Smith Chevrolet. Fortunately, I will be able to add this review to your website, Google and Yelp. Sincerely, Jeff Schnur More
Was a great experience and very professional, they took care of everything and made sure all of my demands we met and made sure everything was perfect care of everything and made sure all of my demands we met and made sure everything was perfect More
The customer service we received from both the Sales (Stacie) and Finance (Jovi) teams was great. Friendly, attentive, listened to your needs. Highly recommend them for your car purchase needs. MK Sm (Stacie) and Finance (Jovi) teams was great. Friendly, attentive, listened to your needs. Highly recommend them for your car purchase needs. MK Smith is definitely 2nd to None. More
Very nice clean facility. Helpful sales personnel with knowledge of vehicle's complete capabilities. Understanding and helpful financial department personnel. Quick customer service with a smile. knowledge of vehicle's complete capabilities. Understanding and helpful financial department personnel. Quick customer service with a smile. More
Very friendly, helpful, fast and excellent service. Thanks for having the SUV Suburban 21 we were looking for. See you guys in the future. Miguel Mendoza. Thanks for having the SUV Suburban 21 we were looking for. See you guys in the future. Miguel Mendoza. More
The people we worked with were exceptional. I would consider them friends if we weren't a negotiation for a vehicle. Yes I would recommend them for your next purchase. consider them friends if we weren't a negotiation for a vehicle. Yes I would recommend them for your next purchase. More
Wonderful customer service. I got my jeep and love it! Curtis was very helpful and so was Jovi in the sales department. Edmon was also very nice. Curtis was very helpful and so was Jovi in the sales department. Edmon was also very nice. More
Had visited a couple other dealerships prior to reaching out to MK Smith Chevrolet regarding one of their used vehicles for sale. I guess you can say I had "had it" with sales MEN, that when Zaira, a female out to MK Smith Chevrolet regarding one of their used vehicles for sale. I guess you can say I had "had it" with sales MEN, that when Zaira, a female, responded to my inquiry, it was refreshing and I was hopeful!! When I was able to make it out, Zaira was off, so she put me in touch with her colleague, Stacie. Stacie was warm, welcoming, and all around PLEASANT to work with. Stacie was like a BFF ~ just trying to make my experience worthwhile, relaxed, and putting my needs first. She spent time trying to get my payment where I wanted it, and made it come true!! Joseph and Sean were equally as AMAZING! Joseph worked his magic to get my extended warranty added on without really moving my payment much, and Sean offered me MORE for my trade-in than another dealership (which alleviated me from having to drive all the way to Temecula). All in all, the process was seamless, took just over 3 hours total and I walked out with the car I had been searching for!!! I cannot thank this team of professionals enough. Their courteousness, professionalism, and kindness is unsurpassed in this business. I know you will find the same success here ~ just ask for Stacie and Sean!! More
Everything was amazing, stress free, easy and fast process. We were buying out our lease Stacie was amazing, she is always a pleasure to work with. process. We were buying out our lease Stacie was amazing, she is always a pleasure to work with. More