M.K. Smith Chevrolet

Customer service was great didn’t have to spend a lot of time on buying a car that I bought And sales department personnel was very nice as well I would recommend anyone to buy their car from M. K. Smith Ch time on buying a car that I bought And sales department personnel was very nice as well I would recommend anyone to buy their car from M. K. Smith Chevrolet More

Disappointed Brought vehicle in for check engine light. Dealer said since I had no appointment they wouldn't be able to look at it for 2 or 3 days. Shame on me for Brought vehicle in for check engine light. Dealer said since I had no appointment they wouldn't be able to look at it for 2 or 3 days. Shame on me for not predicting when the check engine light would come on so I could make an appointment. Considering this vehicle was purchased at MK Smith, and I've brought our Cruze in many times for maintenance I think it would have been reasonable for them to at least determine the codes involved so it could be determined whether there was risk driving the car. But no ... they wouldn't even do that. I will remember this the next time I want to buy a new car, or service any of my Chevrolets. More

Awesome dealership. Straightforward and true to their word. Other dealers would lie and just tell me what I wanted to hear to get me over to them and then try to finesse with their words into something I word. Other dealers would lie and just tell me what I wanted to hear to get me over to them and then try to finesse with their words into something I wasn’t even interested in. Not M.K Smith . I was in and out within 2 hours with exactly what I wanted . Thanks M.K Smith for making this vehicle purchase stress free More

I love this Dealership. I I love the car I bought from them. Edmond is the BEST. I will recommend MK Smith to all my friends and family members. them. Edmond is the BEST. I will recommend MK Smith to all my friends and family members. More

MK Smith is ok with me. I would like to mention first, that I hesitated going to MK Smith to review my options for the upcoming end of my 2017 Camara lease. We have always I would like to mention first, that I hesitated going to MK Smith to review my options for the upcoming end of my 2017 Camara lease. We have always purchased/leased our vehicles from MK Smith since 1994 - my son (20 years old at the time) went there to purchase his first car in the fall of 2018. He put 10,000 down and is now financing for 6 years. It is just a simple Malibu (that was actually a 2016). I have been extremely upset as I feel he was definitely taken advantage of. That being said, as I did lease my Camaro from MK Smith and it would end in March 2020 I did decide to go to this dealer to discuss options. I was greeted by a very helpful salesman named Jesse who was very knowledgeable and courteous to me. After review of my options I decided to purchase my Camaro and the process, although it took awhile due to a previous customer ahead of me - he took forever in finance - not Jesse's fault - I left feeling very good about my choice. I did share my son's experience (and he did too as he was with me) with Jesse and also the finance manager. I am sure they gave us the company line regarding the amount of money and payments and I understood they could not really address what happened to my son and still support their staff. My son will probably not purchase another car from them if the opportunity arises, I am happy with my choice as it was convenient for me at this time. Will I return for another car in the future or recommend them to my daughter who will be returning to the states in the next few months and will need a new car, that remains to be seen. Please note, Jesse, my salesman, was very kind. More

Nice clean and always good services. Car inspected and they let me know if anything wrong or needs to be done. Waiting time is good. Been taking my car there since I bought it. No problems . Thanks they let me know if anything wrong or needs to be done. Waiting time is good. Been taking my car there since I bought it. No problems . Thanks More

Outstanding! I can't say enough good words about Edmond & Jesse, two of the best stand up gentlemen I've met in a long time. Professional, polite and respectful! They were not pushy or try to confuse you wit Jesse, two of the best stand up gentlemen I've met in a long time. Professional, polite and respectful! They were not pushy or try to confuse you with a bunch of numbers. More

Please DO NOT GO HERE!! They keep your car for hours and hours, they don’t communicate with you at all! It took them 5 hours just to tell me what was wrong with my car, a simple coolant leak diagnosis shoul hours, they don’t communicate with you at all! It took them 5 hours just to tell me what was wrong with my car, a simple coolant leak diagnosis shouldn’t take 5 hours. Then they charged me $150 just to tell me what was wrong with it. That’s not including work done! Ridiculous! I will never return here again!! More

Very smooth process from start to finish. From Zaira in sales to Jovi in financing. Would highly recommend to other friends and family. Worth the drive. sales to Jovi in financing. Would highly recommend to other friends and family. Worth the drive. More

Great friendly service The service department is awesome. They know my car and let me know what service is due and also let me know about upcoming service and when I should The service department is awesome. They know my car and let me know what service is due and also let me know about upcoming service and when I should have it done. My old service guy left the company so I have a new guy named Gary and he was awesome. M K Smith is the only place I take my Camaro for service. More