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M & L Chrysler Dodge Jeep Ram
Lexington, NC
124 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 124 reviews
February 19, 2023
Matt Kindley was my service advisor on my service experience. He kept me updated and explained everything in tal to me! Excellent advisor, excellent service manager and excellent service! I could not experience. He kept me updated and explained everything in tal to me! Excellent advisor, excellent service manager and excellent service! I could not have asked for a more then perfect experience! Great job guys! More
by Wljoutlaw
Employees Worked With
Matt Kindley and service manager Patrick Nealley
Helpful January 06, 2023
I purchased my second new vehicle from M & L on my birthday, Jan4th. As always, it was a fun experience working with them! My sales person was awesome! Sam in finance is hilarious, helpful and works h birthday, Jan4th. As always, it was a fun experience working with them! My sales person was awesome! Sam in finance is hilarious, helpful and works hard to get you where you need to be. Thank you M&L for making it happen once again! See y’all in a few years for another one. 😎🐝 More
by Jake B
Employees Worked With
Mia
November 26, 2022
Beware! Bait and switch tactics. Internet Specialist Bailey lies about inventory to lure would be customers. Unscrupulous business. Bait and switch tactics. Internet Specialist Bailey lies about inventory to lure would be customers. Unscrupulous business. More
by Ncbrowntown
Employees Worked With
Bailey Hennis
June 14, 2022
Do not purchase from this dealership! ! They took advantage of my husband when I wasn’t able to be there. He went in for a simple oil change and they convinced him to trade our 2019 at 2% ! They took advantage of my husband when I wasn’t able to be there. He went in for a simple oil change and they convinced him to trade our 2019 at 2% interest for a older truck at 14.40%. My husband isn’t great with numbers. The truck smells like an ashtray and my husband was told it’s because the man who cleaned it was smoking in it while cleaning it but that odor is imbedded in it. They haven’t paid our trade off yet or changed the insurance over. I asked if I could void the contract because it’s a bad deal and my husbands father is on oxygen full time and we are his transportation and he cannot breath in it. Sales manager told us “It’s our problem now” I asked to trade for one that doesn’t have this odor and he said we can put you in a different truck but it’ll be $1,200 a month. This is 2 mortgage pmts. This dealership will say or do anything just to make a deal and get paid. More
by brobertsmb38
Employees Worked With
Vaticon Butler & several managers
April 21, 2022
Beware ! !! Stay away from these crooks !! they post vehicles on autotrader and all the prices are miss leading ! VERY DISHONT PEOPLE !!!! They don't deserve !! Stay away from these crooks !! they post vehicles on autotrader and all the prices are miss leading ! VERY DISHONT PEOPLE !!!! They don't deserve one star 1 More
by 1929rat
Employees Worked With
Candic Jaime
January 24, 2022
Don’t buy or go here this dealership will just waste your time. I visited due to they keep calling me and send me a letter that they will buy back my truck and will give me a 25% more on kelly blue book pri time. I visited due to they keep calling me and send me a letter that they will buy back my truck and will give me a 25% more on kelly blue book price🤬🤬🤬🤬 of course its one of the more FALSE ADVERTISEMENT this dealership been doing. And to spice things up they said that they will offer me more just because my truck is lifted and all the accessories i put in will be compensated. My Kelly Blue Book offer is 52k and they offer me 42k!! Like xxx happen to the plus 25% Kelly Blue Book price? Please don’t waste your money here go somewhere else. More
by Bastiangab
Employees Worked With
Insite Manager
January 22, 2022
Saw a price online. Got to the dealer which was over an hour away. Once I got there they gave mec a ridiculous price not even close to the advertised price online. . They Said I didn’t “qualify” for all th hour away. Once I got there they gave mec a ridiculous price not even close to the advertised price online. . They Said I didn’t “qualify” for all the rebates that they had. They Said the price of the car was with all the rebates. They do this to get you into the dealership. Total waste of my time. Not to mention they tried hitting me with an extra “market adjustment “ fee. Which is crap. We could not agree on a price. I walked out and bought a car at an honest dealership the very next day. More
by btutty15
Employees Worked With
Frank
December 20, 2021
Sales will tell you accessories are available and include them in the deal and after the fact tell you they are not available. Those that are you will have to hound them to get installed per the deal. Staff them in the deal and after the fact tell you they are not available. Those that are you will have to hound them to get installed per the deal. Staff is not responsive to requests for registration and title documentation made by the County/State. Overall worst dealer experience I’ve had in 30 years of buying vehicles. More
by j.byers37
Employees Worked With
Mr East, Mr Brown, Colton
