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M'Lady Nissan

Crystal Lake, IL

4.9
1,130 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,130 reviews

November 08, 2022

Peter in service is the best. That means a lot to a customer, a returning customer too. More

by Sammyj300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Halabrin
Mar 18, 2023 -

M'Lady Nissan responded

Glad to see your a returning customer and we look forward to helping you again

November 08, 2022

Brandon was amazing . .. knowledgeable and professional. and gave me a very fair price. i won't take my car anywhere else!! More

by nicanerino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you!

November 08, 2022

Good customer service. I will definitely recommend other to go there because not only because of customer service but they have huge variety of different cars as well. More

by Gurjeet singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
Mar 18, 2023 -

M'Lady Nissan responded

Thank you Gurjeet

November 07, 2022

Very happy with the sales teams We bought a used car and so far very happy with it Brandon in the service department has been fantastic More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Murphy, Brandon Mason, Jay Alvarez
November 07, 2022

We always see Brandon when we go in for service. He’s always honest & really knows his stuff. More

by Hjbacke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Glad to see you always have a honest visit

November 07, 2022

Brandon always provides the best customer service. He's very friendly and helpful whenever you call or stop in for services. More

by rbitterman1224
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 07, 2022

Eddie was great to work with. Very patient and provided me with a bunch of options to consider. Didn't pin me into a corner or force me to make a decision. One satisfied custom More

by Skijms
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
November 06, 2022

Eddie Colville and Ryan Hummel were extremely helpful. This was my first new car purchase and they guided me through everything. I feel great about the purchase and will definitely recommend M’Lady to oth More

by apoverman21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Ryan Hummel
November 06, 2022

The service and sales personnel at M'Lady are excellent. Brandon in the service department is professional and thorough. More

by ojstratman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 05, 2022

Brandon is amazing! !! He is very courteous and keeps me informed during my service appointments at M'Lady. I know that my "Sweet Potato" (Orange Nissan) is in great han More

by brighteyes012003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
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