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M'Lady Nissan

Crystal Lake, IL

4.9
1,136 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,136 reviews

November 05, 2022

Love this dealership-been going for years. Brandon Mason goes above&beyond always for me, truly appreciate his help and all of the service departments help, there all friendly & willing to hel More

by Samwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Peter Halabrin, Ryan Marciciak
November 05, 2022

I have purchased two cars from M'Lady Nissan and the service team, mainly Brandon Mason, has provided excellent service when needed. More

by Bob Schnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 05, 2022

I leased a couple cars before I decided to purchase one and I aways got excellent service. Always looking to make sure the customers is satisfied and get what they are looking for. I always recommend M’Lad More

by Nallely.coria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Feld, Sal Visconti, Hugo Duran, Brandon Mason, Peter Halabrin, Ryan Marciciak, Scott Hoak
November 05, 2022

Jay Alvarez was a great helper. He was accommodating and got back to me quickly. More

by johnny_stonehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
November 05, 2022

There was a young man that sold us our car and he seemed to go way out of his way to help us and we really appreciated it he was very knowledgeable And incredibly patient. That was some time ago and he st More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
November 05, 2022

Thank you Jay for your assistance with our purchase of our new Rogue. We love it and thanks for going the extra mile on always checking on us to make sure we are happy and have any other questions. Linda More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
November 05, 2022

Jay Alveraz is the best. He was truly honest and informative for my situation and the market. More

by mccord.kristin1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
November 05, 2022

Absolutely the most wonderful experience with Jay Alvarez at M'lady Nissan in Crystal Lake. Jay was so knowledgeable and made the whole experience painless. More

by JJALVAREZ1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez, Abe Alyassir
November 04, 2022

Brandon always provides the best customer service. He always manages to fit me in to the schedule and details not only the repairs that are needed, but what went wrong in the first place. Never a su More

by markr8026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

Brandon did a great job explaining what was going on with my Nissan Armada. Kept me updated on the progress of the repair! More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
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