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M'Lady Nissan

Crystal Lake, IL

4.9
1,131 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,131 reviews

November 03, 2022

I’ve been dealing with M’Lady Nissan for the past 7+ years. I brought my 2011 Rogue to them for service and bought my 2021 Rogue Sport from the dealership. The service department has always been excelle More

by CharSchiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 03, 2022

I’ve gotten all of my service done at M’lady Nissan in Crystal Lake for many years. I typically work with Brandon in the service department. He’s always welcoming, professional, and informative when I hav More

by illini1008
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 03, 2022

After purchasing my 2015 Murano at M’Lady I always go out of my way (1 hour) to get my ride serviced there. Brandon is always helpful and professional. He goes out of his way to answer questions and explai More

by KWhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 03, 2022

Brandon was very helpful and kind. I have been a loyal customer with Nissan M' lady for over 5 years. I definitely recommend. More

by maricelasalazar681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Randy Delrosario, Nathen Rodriguez
November 03, 2022

Brandon helped me a ton while i was passing through. Go see Brandon for all your car needs. More

by Maxwnn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for the 5 Star review

November 03, 2022

I can’t say enough great things about Brandon Mason. Each and every time I go to get my Nissan serviced at M’Lady I am greeted with a smile. I’m not kidding, I just walk In not even 1 min. And Brandon More

by Cherie S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 03, 2022

I have been a M'Lady customer for the past 30 years, and have always been pleased with my service advisor, who for the past 5 years or so has been Brandon Mason More

by jfedyski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 03, 2022

Brandon Mason was very informative when I went to the dealership. He is honest and you can tell he cares about what he does and his customers! Kuddos to Brandon! More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 03, 2022

Great service, the experience with jay Alvarez was great would definitely come back again with family More

by Alexmoreno419
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
November 03, 2022

They have a nice selection of cars to pick from and a friendly staff working there. More

by Mcsech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
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