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M'Lady Nissan
Crystal Lake, IL
1,545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 1,545 reviews
May 05, 2026
My experience at the dealership during the time of our purchase of the Nissan frontier was maybe the best experience I’ve ever had at a dealership. It took too long as it always does. purchase of the Nissan frontier was maybe the best experience I’ve ever had at a dealership. It took too long as it always does. More
by Ryan.krajecki
Employees Worked With
May 04, 2026
Love the remodeling they have done it was so nice and spacious, They even had snacks and water while you wait spacious, They even had snacks and water while you wait More
by Dee
Employees Worked With
April 30, 2026
Came in on a random Thursday and walking out with a 2026 Sentra SV! Great experience overall with Hugo Duran! Talked some numbers and he made it happen for me! Sentra SV! Great experience overall with Hugo Duran! Talked some numbers and he made it happen for me! More
by Frankiesantana
Employees Worked With
April 26, 2026
Hugo has been an amazing helper! He’s very knowledgeable and kind! I highly recommend him! He’s very knowledgeable and kind! I highly recommend him! More
by Miller
Employees Worked With
April 25, 2026
I purchased my first Nissan from Anthony at M'Lady on their Grand Re-Opening day. What a experience, they know how to throw a party! Everyone was friendly and a pleasure to work with from start to finish their Grand Re-Opening day. What a experience, they know how to throw a party! Everyone was friendly and a pleasure to work with from start to finish. I highly recommend buying a car from here! More
by Jessica
April 20, 2026
I leased my first car from Hugo in 2014 and have since bought 4 brand new cars from MLady. I love that when I go to MLady they all remember me and know that I dont handle making the decision in a rush. Be bought 4 brand new cars from MLady. I love that when I go to MLady they all remember me and know that I dont handle making the decision in a rush. Being a woman and going to a dealership can be intimidating but I feel that I always walk out feeling like I got the best deal. I also feel that when I go through the closing of the deal, I never feel pressure for all the add-ons. But they always take care of me and help me consider what is best and go off previous purchases. More
by Tiffany Dzitkowski
April 20, 2026
My wife and I could not of had a better experience at a car dealership. From the new showroom to their extremely courteous staff our experience was all around top notch. Anthony our salesman was not pushy, car dealership. From the new showroom to their extremely courteous staff our experience was all around top notch. Anthony our salesman was not pushy, was extremely knowledgeable about the vehicles we were looking at and overall a real delight to work with! More
by rusbarnes3
April 04, 2026
Me and my family have bought alot of cars from hugo and my lady nissan staff is always friendly and the experience is always great. Hugo takes his time tibshow you all the cars and deals and always goes ab my lady nissan staff is always friendly and the experience is always great. Hugo takes his time tibshow you all the cars and deals and always goes above to get you where u want to be. I will definitely continue to come and shop at this location and whith hugo . More
by Jaymeza63
March 28, 2026
M’Lady Nissan is my favorite dealership, all the staff are friendly, honest and professional from the president (boss) the staff and all the way to the service department. are friendly, honest and professional from the president (boss) the staff and all the way to the service department. More
by Adrian
March 28, 2026
I had an excellent experience purchasing my car, and a big part of that was thanks to Hugo Duran. From the moment I walked in, Hugo was friendly, professional, and genuinely focused on helping me. He t big part of that was thanks to Hugo Duran. From the moment I walked in, Hugo was friendly, professional, and genuinely focused on helping me. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. Hugo went above and beyond to make the experience smooth and stress-free, and I truly appreciate his patience and attention to detail. If you’re looking to buy a car, I highly recommend asking for Hugo Duran!!! More
by Ashley
