Hugo Duran
Hugo Duran at M'Lady Nissan

Hugo Duran

Product Specialist

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

5.0
110 Reviews

With over a decade of experience in the automotive industry, I take pride in helping customers find the perfect vehicle with honesty, care, and bilingual support. Whether it’s your first car or your eighth, I’m here to make the process smooth, memorable, and tailored to your needs. At M’Lady Nissan, every handshake is the beginning of a lasting relationship.

5.0

110 Reviews

Write a Review

Dealership Experience

13 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

110 Reviews of Hugo Duran

May 22, 2026

Dealership Rating
Employee Rating

I love this place! ! I have bought 3 cars and my 2 daughters and mom also. We trust Hugo the salesman and won’t go any where else. Hugo IS awesome!! More

by yrosado001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

M'Lady Nissan responded

Dear Yrosado001, Thank you for your continued loyalty to M'Lady Nissan! We’re incredibly grateful to hear that you and your family have purchased multiple vehicles from us over the years. It means so much to know that you trust Hugo and continue coming back because of the excellent service he provides. We’re thrilled to hear that Hugo has made such a positive impact on your car-buying experiences and that he continues to take great care of you and your family. Your recommendation and kind words truly mean the world to us! If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

Dealership Rating
Employee Rating

Best Salesman EVER Very Helpful to me & my mother & our needs of a car. Definitely will recommend him to EVERYONE I know More

by tianawyatt1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

M'Lady Nissan responded

Dear Tiana, Thank you for sharing your amazing experience at M'Lady Nissan! We're thrilled to hear that Hugo was so helpful to you and your mother in finding the right vehicle for your needs. Your kind words and recommendation mean so much to us! We truly appreciate your support and are so glad Hugo provided you with such a positive car-buying experience. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

Dealership Rating
Employee Rating

I was up from Mississippi , where I live, visiting family in the area and my friends and family have dealt with Hugo at M'Lady in the past and highly recommended him and yep, they were right , he knows his s More

by mstaben73.ms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

M'Lady Nissan responded

Dear mstaben73.ms, Thank you for sharing your wonderful experience at M'Lady Nissan! We're honored that your friends and family recommended Hugo, and we're thrilled to hear that he lived up to those expectations. It’s great to know that Hugo helped you find the right vehicle quickly and made the financing process simple and stress-free. We also appreciate your kind words about our friendly team and clean dealership. Earning the trust of customers visiting from out of state means a lot to us, and we’re so happy Hugo earned another satisfied customer! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we look forward to seeing you again in the future! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

Dealership Rating
Employee Rating

New building looks great, Same great service as always by Hugo strongly recommend him, takes time and explains everything. A++ More

by jmaya1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

M'Lady Nissan responded

Dear jmaya1986, Thank you for sharing your positive experience at M'Lady Nissan! We're so glad to hear that you love our new building and that Hugo continues to provide the same great service you’ve come to expect. It’s wonderful to know he took the time to explain everything and made your experience such a positive one. Your strong recommendation and A++ rating mean a lot to us! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 20, 2026

Dealership Rating
Employee Rating

Very nice attention and Service Hugo salesman explained and help in the process of the new car or use More

by Gerardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2026

M'Lady Nissan responded

Dear Gerardo, Thank you for sharing your positive experience at M'Lady Nissan! We're delighted to hear that you received very nice attention and service during your visit. It’s great to know that Hugo Duran took the time to explain everything clearly and helped guide you through the process of purchasing your new Nissan. We truly appreciate your recommendation and thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 16, 2026

Dealership Rating
Employee Rating

Very pleased with my purchase. Got the car i was looking for at the price i am happy with. More

by K_happy15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2026

M'Lady Nissan responded

Dear K_happy15, Thank you for sharing your positive experience at M'Lady Nissan! We’re thrilled to hear that you were very pleased with your purchase and were able to get the car you were looking for at a price you were happy with. It’s great to know that Hugo Duran provided you with a positive sales experience throughout the process. We truly appreciate your recommendation and your trust in our team. If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 16, 2026

Dealership Rating
Employee Rating

Very easy experience as always, second time around with them. Trustworthy people that make it easy to do business More

by harlockvideoblog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2026

M'Lady Nissan responded

Dear harlockvideoblog, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that your second experience with us was just as easy and enjoyable as the first. It’s wonderful to know that Hugo Duran and our team made the process simple and earned your trust. Repeat customers mean so much to us, and we truly appreciate your continued support and recommendation. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

April 30, 2026

Dealership Rating
Employee Rating

Came in on a random Thursday and walking out with a 2026 Sentra SV! Great experience overall with Hugo Duran! Talked some numbers and he made it happen for me! More

by Frankiesantana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2026

M'Lady Nissan responded

Dear Frankie, Thank you for sharing your experience at M'Lady Nissan! We love hearing that a random Thursday turned into you driving home in a brand new 2026 Sentra SV—congratulations! It’s great to know Hugo Duran provided such a positive experience and worked with you to make the numbers happen. We truly appreciate your recommendation and are glad everything from the sales process to financing met your expectations. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

April 26, 2026

Dealership Rating
Employee Rating

Hugo has been an amazing helper! He’s very knowledgeable and kind! I highly recommend him! More

by Miller
Recommend Dealer
Yes
Apr 27, 2026

M'Lady Nissan responded

Dear Miller, Thank you for sharing your experience at M'Lady Nissan! We're thrilled to hear that Hugo provided such knowledgeable and kind service, and that he made a great impression during your visit. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

April 20, 2026

Dealership Rating
Employee Rating

I leased my first car from Hugo in 2014 and have since bought 4 brand new cars from MLady. I love that when I go to MLady they all remember me and know that I dont handle making the decision in a rush. Be More

by Tiffany Dzitkowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2026

M'Lady Nissan responded

Dear Tiffany, Thank you so much for your continued loyalty and for sharing your experience with M'Lady Nissan! It truly means a lot to us that you’ve trusted us since 2014 and have now purchased four new vehicles with our team. We’re thrilled to hear that Hugo, Scott, Ryan, and the rest of our team have consistently made you feel comfortable, respected, and never pressured throughout the process. Creating a welcoming environment—especially one where you can take your time and feel confident in your decisions—is exactly what we strive for. Your kind words about being recognized and taken care of each time you visit mean the world to us. We sincerely appreciate your recommendation and look forward to continuing to serve you for many years to come. If you ever need anything, please don’t hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

1
...

Dealership Inventory (457 Vehicles)

new 2026 Nissan Kicks car, priced at $25,780
2026 Nissan Kicks
new
Fresh Powder exterior
Automatic
All-wheel Drive
used 2021 Jeep Grand Cherokee L car, priced at $30,662
2021 Jeep Grand Cherokee L
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Nissan Murano car, priced at $43,402
2026 Nissan Murano
new
Gun Metallic exterior
Automatic
All-wheel Drive
new 2026 Nissan Altima car, priced at $27,720
2026 Nissan Altima
new
Super Black exterior
Automatic
Front-wheel Drive
new 2026 Nissan Pathfinder car, priced at $43,853
2026 Nissan Pathfinder
new
Super Black exterior
Automatic
Four-wheel Drive
used 2023 Nissan Rogue car, priced at $26,407
2023 Nissan Rogue
used
Pearl White Tricoat exterior
Automatic
All-wheel Drive