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M'Lady Nissan

Crystal Lake, IL

4.9
1,136 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,136 reviews

February 11, 2022

Fast and ready to do what it takes to get you in your new vehicle More

by michanderson6623
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Ali, Bryan Murphy, Ryan Hummel, Aaron Toleski
February 11, 2022

They wanted to make sure I got the best experience, service and price…..Thank you More

by Beckybaylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaudia Ksiazek
February 11, 2022

Everyone was so nice and took the time to explain everything carefully, and made sure I understood it all. Thank you Everyone, I love my new car. Thank you again Klaudia More

by Lulu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Murphy, Kamil Zlahoda, Klaudia Ksiazek
Feb 11, 2022 -

Lulu responded

Thank you so much.

Feb 25, 2022 -

Lulu responded

Thank you. I was happy with the service and I love my new car.

February 10, 2022

I have been going to M’lady for over the last 10 years and have been satisfied with the deals I received and salesman Hugo Duran and Severo have always gone above and beyond in assisting me with any and More

by Juan M De Alba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Duran, Mir Ali, Bryan Murphy, Peter Halabrin, Vanessa Williams, Randy Delrosario
February 09, 2022

Came into the dealership meet Brandon he helped me with all of my service needs and wants amazing person to work with dealership shop to proud to have him working there . More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
February 09, 2022

Great experience! Hugo helped me out and was able to answer all of my question and the things he didn’t know he was great at trying to find the answer out! More

by Happy buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
February 08, 2022

Brandon Mason is awesome! Great customer service! Would highly recommend this Nissan to all my friends and family! More

by Secret Shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
February 08, 2022

Hugo Duran welcomed me and was very helpful. He answered all my questions and gave great customer service. I'd recommend him to anyone looking to purchase a car. More

by mnar.elrayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
February 08, 2022

Always able to help you out with lil or no credit at all. Great Nissan dealer! More

by Fer_rubi2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
February 08, 2022

We been working with Hugo for many years and he is very respectful, always looking for the best to maintain the customer happy, I definitely recommend Hugo Duran from M'lady Nissan. More

by Magdalena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
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