
M'Lady Nissan
Crystal Lake, IL
Filter Reviews by Keyword
By Type
Showing 1,334 reviews
Thanks for the great experience. Thanks M'lady Nissan. Brandon is always so pleasant and helpful and explains everything. I will definitely be bringing my can back to you again. Thanks M'lady Nissan. Brandon is always so pleasant and helpful and explains everything. I will definitely be bringing my can back to you again. More
Amazing staff and service We had the pleasure of buying a car from M'Lady today. Hugo Duran did an excellent job showing us the features on the various vehicles to make sure we We had the pleasure of buying a car from M'Lady today. Hugo Duran did an excellent job showing us the features on the various vehicles to make sure we found the one that was best suited for our needs. Mir introduced himself to us toake sure things were going well Phil took the time to explain. All the instructions and outs of the process and Bryan Murphy made the financing a piece of cake! I cannot say enough about the friendliness and professionalism of the entire staff! I dreaded the process, but everyone involved really put us, the customer first to make this car buying experience easy! More
First time for Nissan I told my husband I thought this car at the grocery store parking lot was cute, he said that is a Juke and he likes them also. He said we can go look I told my husband I thought this car at the grocery store parking lot was cute, he said that is a Juke and he likes them also. He said we can go look, I told him no at least another year before I am ready to trade in my Honda. A week goes by and we go out to eat after work, after a nice dinner I said we can go by Nissan and look at the Juke, just to look closer. We did and Dennis came and talked to us, no pressure just wanting to know what made us come in, etc. Do you know we bought it that night, pleasant experience, wonderful sales staff. My first Nissan, anxious to see how the service staff is and if I end up a Nissan owner only. More
Promises of Great Customer Service really Delivers We had a great experience at M'Lady Nissan. All four people we dealt with were actually fun to work with. Enjoyed the experience and would highly reco We had a great experience at M'Lady Nissan. All four people we dealt with were actually fun to work with. Enjoyed the experience and would highly recommend buying a car here. More
Great Experience! I bought my first Nissan Rogue yesterday and received great customer service from our sales person Allen and the sales manager. They were very accommo I bought my first Nissan Rogue yesterday and received great customer service from our sales person Allen and the sales manager. They were very accommodating in working with us for my trade in and didn't badger me with added extras and hidden costs. They applied a military discount for my husband and dropped the destination charge when we asked about it. Love my new car! More
Great Experience We are very excited about our new Maxima.It took us several visits to nail down the specifics of what we really wanted. At each visit the folks at M' We are very excited about our new Maxima.It took us several visits to nail down the specifics of what we really wanted. At each visit the folks at M'lady were very willing to provide us with all the information and took time explaining the options. More
Don't Believe a Word that they say or their "internet price" Called the dealership and talked with a Sales Mgr. and made a verbal agreement about a certain car at a certain price. After traveling over 280 miles Called the dealership and talked with a Sales Mgr. and made a verbal agreement about a certain car at a certain price. After traveling over 280 miles the very next day the same sales mgr. tried to up the price by over 900 dollars for a destination chg. . Good thing I guess, the car was dirty inside and out and had a bad smell too. Strange for a brand new car. The internet price is not the real price and the sales staff were miffed that people besides myself were not going to bite for the deal based on their high pressure tactics. Check out Yelp.com and read more of the same from other would be customers who learned the hard way about this dealership. Also I don't believe there is a Vanessa Williams who works at this dealership she is never in and never ever returns any calls. More
M'Lady Nissan - Best Experience in Buying a New Car Ever Today (7-30-16) I purchased a new 2016 Nissan Sentra SV. I couldn't be happier with the service I received from Eddie Colville, Mir Ali, and Abe Alya Today (7-30-16) I purchased a new 2016 Nissan Sentra SV. I couldn't be happier with the service I received from Eddie Colville, Mir Ali, and Abe Alyassir! These guys are an all-star team! Eddie was extremely patient with me and answered all my questions and sought Mir's help / assistance when needed. They worked very hard to get me the right car at the right price and I really appreciate their help. I highly recommend M'Lady Nissan to anyone shopping for a new car, and be sure to ask for Eddie Colville. Kurt P More
Nicest experience in buying a car ever Tony made the purchase easy and straight forward. Very easy to talk to. Very good person to work with. This is the 3rd car we have bought from this Tony made the purchase easy and straight forward. Very easy to talk to. Very good person to work with. This is the 3rd car we have bought from this dealership and they are always respectful. More
Poor customer service We had an oil change that was ok. But they told me my year and a half battery was defective. I only had it replaced in Oct of 2014 they should replace We had an oil change that was ok. But they told me my year and a half battery was defective. I only had it replaced in Oct of 2014 they should replace it or pro rAte the cost but they will not do anything. I even called Nissan and they told me it's up to the dealer. They just. Lost a customer we were customer s for over 10 ears More