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M'Lady Nissan

Crystal Lake, IL

4.9
1,346 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,346 reviews

September 21, 2016

Thorough, quick & easy! 1st time to visit M'Lady Nissan. Could not be happier or satisfied. Have owned a 2008 Rogue & absolutely love this car! Yep, got another one. One diff More

by Susan DellAringa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamil Zlahoda
September 20, 2016

Had a gr8 experience buying a new car at M'lady!! Just wanted to say we came in to buy a new Nissan Altima,,was met right away at the door by Scott M'lady,,,guess we were lucky to get a relative,,but More

by cherisho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott M'Lady
September 16, 2016

Great experience. Will be back! After 12 years and over 200K miles driving a Nissan Altima, it was time for an upgrade. I traveled about an hour and a half to M’Lady following a 30- More

by ruppadub9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Obenchain
September 12, 2016

Recall and 10k service Everything went smoothly.having 3 recalls within the 1st 9 months was not what I was expecting. However, they gavery me a car to use until the repairs More

by Fitze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti
September 11, 2016

Free oil change and tire maintenance. Everyone in the dealership is extremely friendly and helpful, specifically in the service department. I plan on being a lifelong customer. Love the pe More

by Msjen101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott M'Lady, Mir Ali, Bryan Murphy, Peter Halabrin
September 10, 2016

EXCELLENT PEOPLE THEY KNOW THE NISSAN PRODUCT ARE EXTREMELY HELPFUL. THEY GO THE EXTRA MILE. FRIENDLY . TAKE THE TIME TO LISTEN TO YOUR PROBLEM. TRY THEIR BEST TOSOLVE More

by rogue guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dibella, Brandon Mason
September 10, 2016

A quite wait time A nice quite and clean place to wait for your car to be repaired. The customer service people kept you informed about your car .Thanks More

by Lorrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember the name
September 09, 2016

Excellent Experience Excellent experience from the time we walked in the door till the time we left Bryan Murphy & Russ Schneider were very helpful and knowledgeable, expl More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Murphy, Russ Schneider
September 08, 2016

oil change etc timed service i bt did not take longer than the time quoted even though they were very busy as it was Friday before labor Day weekend, was taking a More

by helga seeliger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember any names
September 08, 2016

Great service On time on budget, great customer service. This quality of service has been going on for over 25 years. Many friend and relatives have bought/leased v More

by Bonnie C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Franchek
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