Scott Ryan
Scott Ryan at M'Lady Nissan

Scott Ryan

Customer Relations Manager

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

5.0
103 Reviews
5.0

103 Reviews

Write a Review

Dealership Experience

12 yrs, 10 mos

Industry Experience

12 yrs, 10 mos

Specialties & Trainings

Aftermarket Manager & Delivery Coordinator

103 Reviews of Scott Ryan

April 20, 2026

Dealership Rating
Employee Rating

I leased my first car from Hugo in 2014 and have since bought 4 brand new cars from MLady. I love that when I go to MLady they all remember me and know that I dont handle making the decision in a rush. Be More

by Tiffany Dzitkowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2026

M'Lady Nissan responded

Dear Tiffany, Thank you so much for your continued loyalty and for sharing your experience with M'Lady Nissan! It truly means a lot to us that you’ve trusted us since 2014 and have now purchased four new vehicles with our team. We’re thrilled to hear that Hugo, Scott, Ryan, and the rest of our team have consistently made you feel comfortable, respected, and never pressured throughout the process. Creating a welcoming environment—especially one where you can take your time and feel confident in your decisions—is exactly what we strive for. Your kind words about being recognized and taken care of each time you visit mean the world to us. We sincerely appreciate your recommendation and look forward to continuing to serve you for many years to come. If you ever need anything, please don’t hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

April 04, 2026

Dealership Rating
Employee Rating

Me and my family have bought alot of cars from hugo and my lady nissan staff is always friendly and the experience is always great. Hugo takes his time tibshow you all the cars and deals and always goes ab More

by Jaymeza63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2026

M'Lady Nissan responded

Dear Jaymeza63, Thank you so much for your continued loyalty to M'Lady Nissan! We truly appreciate you and your family choosing us time and time again. We're thrilled to hear that Hugo has consistently provided a great experience by taking the time to show you all your options and working hard to get you the best possible deal. It’s also wonderful to know that our entire team, including Scott, Drew, and Tommy, helped make your visit friendly and smooth from start to finish. Your trust and recommendation mean a lot to us, and we’re honored to be your go-to dealership. We look forward to continuing to serve you and your family for many years to come! If you ever need anything, please don’t hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

March 07, 2026

Dealership Rating
Employee Rating

This is my second vehicle purchase with M'Lady Nissan. I drive an hour to work with Edgar Rueda for my vehicle needs because he makes the process as easy as possible and I know the drive was definitely w More

by Elizabeth Davis
Recommend Dealer
Yes
Mar 09, 2026

M'Lady Nissan responded

Dear Elizabeth, Thank you for sharing your wonderful experience and for your continued trust in M'Lady Nissan! We truly appreciate you making the drive to work with Edgar Rueda again. It’s great to hear that he made the process easy and that the trip was well worth it for you. Congratulations on your beautiful new Nissan! Your loyalty and recommendation mean a lot to our entire team. If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

February 24, 2026

Dealership Rating
Employee Rating

M’Lady Nissan is hands down the easiest and friendliest dealership to do business with. Anthony Barbaro along with all of the staff we met were knowledgeable and respectful of us and our time. I highly rec More

by rfletcher338
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2026

M'Lady Nissan responded

Dear rfletcher338, Thank you so much for your wonderful review! We’re honored to hear that you found M’Lady Nissan to be one of the easiest and friendliest dealerships to do business with. That’s exactly the experience we strive to provide every day. Anthony Barbaro and our entire team work hard to be knowledgeable, respectful, and mindful of our customers’ time, so your recognition truly means a lot. We’ll be sure to share your kind words with Anthony, Scott, Drew, and the rest of the staff. Your recommendation is greatly appreciated, and we’re thankful you chose M’Lady Nissan. If there’s ever anything you need, we’re always here to help! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

February 22, 2026

Dealership Rating
Employee Rating

We just went to Mlady to car shop. We ended up leaving with a car. We told them what we were looking for and the price range we wanted. We ended up with exactly what we wanted. Anthony More

by darchbold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Majka, Anthony Barbaro

Feb 23, 2026

M'Lady Nissan responded

Dear Archbold, Thank you so much for sharing your experience! We love hearing stories like this — coming in just to shop and leaving with exactly what you wanted is always a great feeling. It’s wonderful to know Anthony took such great care of you. His knowledge, kindness, and dedication to truly listening to what our customers want make all the difference. We’re very lucky to have him on our team, and we’ll be sure to pass along your kind words. We also appreciate you recognizing the overall experience, from transparency to finance and trade-in. That full team effort is something we’re very proud of. Thank you again for choosing M’Lady Nissan. Enjoy your vehicle, and we look forward to seeing you again in the future! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

February 09, 2026

Dealership Rating
Employee Rating

This is my second purchase from M’lady Nissan, and I know it won’t be my last. Anthony Barbaro helped me with my 2025 Nissan Kicks vehicle. He was very knowledgeable and great to work with. In fact, I cannot More

by Timothy.riff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2026

M'Lady Nissan responded

Thank you to Timothy Riff for choosing M’Lady Nissan for his second purchase. We truly appreciate your continued trust and are honored to know it won’t be your last. Anthony Barbaro did a great job assisting you with your 2025 Nissan Kicks, and we’re glad to hear he was knowledgeable and easy to work with. Your kind words about Anthony and the entire Nissan team mean a great deal to us. Thank you again for your recommendation and for being part of the M’Lady Nissan family. We look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

February 06, 2026

Dealership Rating
Employee Rating

I can’t say enough about M’Lady Nissan. This is my 5th car that I have purchased from them. Hugo Duran is your guy. He’s kind, professional and attentive to his customers. So if you are in More

by rosiog082478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

M'Lady Nissan responded

Dear rosig082478, Thank you so much for your continued loyalty and for sharing such a wonderful review! We are truly honored that this is your 5th vehicle purchased with us at M’Lady Nissan. That means more to us than we can say. We’re thrilled to hear that Hugo Duran continues to provide you with kind, professional, and attentive service. He truly cares about his customers, and your recommendation speaks volumes. We also appreciate the recognition of our team members who helped make your experience a great one. Your trust and recommendation mean everything to us. If you ever need anything at all, please don’t hesitate to reach out. Thank you again for choosing M’Lady Nissan—we look forward to many more years of working with you! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

January 22, 2026

Dealership Rating
Employee Rating

Once again Anthony and the whole Nissan team are the best! I got a new 2026 Nissan Sentra SR. The whole team has the best customer service and made everything happen for me! Thank you guys! Very happy c More

by Diazgenesis489
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2026

M'Lady Nissan responded

Dear Genesis, Thank you so much for your continued trust in M'Lady Nissan! We're thrilled to hear that Anthony and the entire team once again delivered outstanding customer service and made everything happen for you. Congratulations on your new 2026 Nissan Sentra SR — what a fantastic choice! We're honored to have you as a loyal customer and are so glad you're happy with your experience. If you ever need anything, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

January 14, 2026

Dealership Rating
Employee Rating

My salesman, George, was terrific! Understood what I needed, made sure I got it and made sure I understood all the aspects of the car. Great job! More

by cjcrommett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Westermeyer, George Vazquez, Khoi Nguyen , Nathen Rodriguez

Jan 15, 2026

M'Lady Nissan responded

Dear cjcrommett, Thank you for the kind words and for sharing your experience at M'Lady Nissan! We're so glad to hear that George was terrific—taking the time to understand your needs and making sure you felt confident with your new car. That’s exactly the experience we strive to deliver. We’ll be sure to pass along your praise to George and the rest of the team, including Scott, Drew, Khoi, and Nathen. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 13, 2025

Dealership Rating
Employee Rating

Hugo is a really good person we have gotten 4 cars already with him. I recommend! More

by Angélica Luna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hugo Duran

Nov 15, 2025

M'Lady Nissan responded

Dear Angélica, Thank you for your continued loyalty and for taking the time to share your experience! We’re thrilled to hear that Hugo has helped you with four vehicles—that’s incredible. Your trust and recommendation mean so much to us. We look forward to continuing to serve you and your family in the future. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

1
...

Dealership Inventory (457 Vehicles)

new 2026 Nissan Kicks car, priced at $25,780
2026 Nissan Kicks
new
Fresh Powder exterior
Automatic
All-wheel Drive
used 2021 Jeep Grand Cherokee L car, priced at $30,662
2021 Jeep Grand Cherokee L
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Nissan Murano car, priced at $43,402
2026 Nissan Murano
new
Gun Metallic exterior
Automatic
All-wheel Drive
new 2026 Nissan Altima car, priced at $27,720
2026 Nissan Altima
new
Super Black exterior
Automatic
Front-wheel Drive
new 2026 Nissan Pathfinder car, priced at $43,853
2026 Nissan Pathfinder
new
Super Black exterior
Automatic
Four-wheel Drive
used 2023 Nissan Rogue car, priced at $26,407
2023 Nissan Rogue
used
Pearl White Tricoat exterior
Automatic
All-wheel Drive