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MINI of Allentown
Allentown, PA
1,934 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,934 reviews
October 04, 2015
Great experience! Lauren and Jolene made the whole purchase process easy. The hardest part was waiting for my custom order to ship. It was by far the lowest-pressure ca Lauren and Jolene made the whole purchase process easy. The hardest part was waiting for my custom order to ship. It was by far the lowest-pressure car buying experience that I've ever had and my 2016 JCW coupe is a blast to drive. More
by logiki
Employees Worked With
Lauren Leabman, Jolene Qiaoling Tang
September 29, 2015
Stress Free Experience My husband and I recently purchased a fairly new 2015 MINI Cooper S from MINI of Allentown and could not have been happier with the experience. Usuall My husband and I recently purchased a fairly new 2015 MINI Cooper S from MINI of Allentown and could not have been happier with the experience. Usually my experience has been a struggle of hours upon hours of haggling down a price only to be disappointed in the outcome. We worked with Lauren Leabman and were shocked with how fun the experience actually was. She explained all the features of the car well and knew all answers to any of the questions we had. The process of negotiating a price was the quickest and most stress free experience we have ever had! I left the dealership feeling like we got an amazing deal on our new car. This is my first MINI and I am so happy with the service we received overall from the moment we stepped on the lot. I would highly recommend MINI of Allentown and Lauren to anyone who is in the market for a MINI. More
by goodnsokr211
Employees Worked With
Lauren Leabman
September 19, 2015
Certified mini purchase Mini of Allentown and Jolene Tang were extremely helpful as we purchased my first Mini, a 2013 Mini Cooper S Clubman. She handled all of the extras w Mini of Allentown and Jolene Tang were extremely helpful as we purchased my first Mini, a 2013 Mini Cooper S Clubman. She handled all of the extras with ease. More
by Illustratormom
Employees Worked With
Jolene Qiaoling Tang
September 10, 2015
Amazing car buying experience! The process of buying a new car can be daunting, but MINI of Allentown made it such a pleasant experience! It is a no pressure atmosphere, and they ma The process of buying a new car can be daunting, but MINI of Allentown made it such a pleasant experience! It is a no pressure atmosphere, and they make sure the customer is happy with the car they select. We dealt with Jolene and Rich. The integrity of MINI of Allentown is something not found in most car dealerships these days. My car was a 2014 demo car. They made sure the car was looked over by their mechanic and detailed. The process took a week which I appreciated. They did not rush the process, which most dealers would do so they could quickly close the sale. MINI of Allentown has set the bar as to how a car dealership should operate! I wish everyone could buy a MINI Cooper from this dealership! More
by Vivianne
Employees Worked With
Rich, Jolene Qiaoling Tang
September 03, 2015
Easier than I expected I anticipated buying a new car to be a hassle, but everyone was very friendly and not pushy at all. It was actually very easy and fun. The service cen I anticipated buying a new car to be a hassle, but everyone was very friendly and not pushy at all. It was actually very easy and fun. The service center was the cleanest I've ever seen, so I am happy to take my car there to be serviced too. More
by Marci
Employees Worked With
Jolene Qiaoling Tang
September 01, 2015
Fantastic, start to finish My Nissan was coming up on the end of the lease, so I was looking at several different cars as a replacement. I have no local MINI dealer, so I went My Nissan was coming up on the end of the lease, so I was looking at several different cars as a replacement. I have no local MINI dealer, so I went to MINI of Allentown since it was the closest option. Very glad that I did! I arranged for a visit with Lauren, and she walked me through all of the options that were available. She was excellent with all of the pre-sale communication, and when I decided that a MINI Countryman would be my next vehicle, she help with all of the details. I am a proud new MINI lessee and loving it! More
by toomuchfun
Employees Worked With
Lauren Leabman
August 28, 2015
Super buying experience Lauren Leabman of Mini of Allentown is a friendly, knowledge,helpful salesperson. We went to "just look" at cars, never anticipating driving home a s Lauren Leabman of Mini of Allentown is a friendly, knowledge,helpful salesperson. We went to "just look" at cars, never anticipating driving home a snappy red mini cooper countryman! Lauren explained everything in her casual yet professional manner. We absolutely love our purchase:) We will definitely refer friends and family to Lauren. More
by little red
Employees Worked With
Lauren Leabman
August 15, 2015
Super Happy with our MINI surprise! We visited your dealership with no intention of buying a car. Lauren Leabman assisted us, explaining everything we could have possibly wanted to know We visited your dealership with no intention of buying a car. Lauren Leabman assisted us, explaining everything we could have possibly wanted to know about the MINI. Her passion for the car and knowledge was so refreshing, not to mention her personality. Needless to say, we left there buying a car for our daughter as a surprise 16th birthday gift. If it wasn't for Lauren and how wonderful and patient she was, I don't believe we would have purchased a car. She truly is an asset to your dealership! More
by birthdaygift-watchout
Employees Worked With
Lauren Leabman
August 07, 2015
Great MINI Experience Came in cold one evening to see a car that I knew they had in stock. Met Jolene on the lot, and she gave us a quick tour of the current stock, then p Came in cold one evening to see a car that I knew they had in stock. Met Jolene on the lot, and she gave us a quick tour of the current stock, then provided us with a demo of the convertible MINI we liked. After that, the negotiation process went very smoothly with no pressure. She called a few days after delivery to check in, and we are looking forward to our "second date." Thanks again. More
by mr. zero
Employees Worked With
Lauren Leabman, Jolene Qiaoling Tang
August 06, 2015
Service department I've had two experiences at this service department and both have been unprofessional and extremely unpleasant. The service department manager Luis is I've had two experiences at this service department and both have been unprofessional and extremely unpleasant. The service department manager Luis is extremely unprofessional. When I gave him my warranty he literally rolled his eyes. He couldn't have been more dismissive or ride. The first time I paid out of pocket. I had to make 10 phone calls in which NONE were returned.. I would avoid this place like the plague. Morristown mini has been professional and helpful. Drive there if you can. More
by Flight girl7777
Employees Worked With
Luis Rodriguez
