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MINI of Annapolis

Annapolis, MD

4.9
246 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 246 reviews

July 13, 2023

Staff is friendly and efficient. Cory is a great help. The mechanics keep him informed and in turn he keeps me up to date. Thx! More

by mzquadz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory - 5 stars, Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
Aug 14, 2023 -

MINI of Annapolis responded

It is our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Cory and the service staff for their dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

July 11, 2023

Have always been clear and thorough with explanations of what’s needed. Prompt attention and quick turnaround. More

by Gmcecil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jul 28, 2023 -

MINI of Annapolis responded

We are so pleased you enjoyed your visit to MINI of Annapolis!

July 03, 2023

Easy to schedule service, explained entire process, kept me informed and accurate estimate provided of complete service. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 28, 2023 -

MINI of Annapolis responded

We appreciate your positive review about your recent experience with us!

June 27, 2023

This is my third MINI and my fourth dealership. By far the best service in my 15 years of MINI ownership. Never before have I had effective, timely and excellent service at a reasonable cost. My MI More

by gloriamgarciaramos
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian medrano
Jun 30, 2023 -

MINI of Annapolis responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your continued business and look forward to your next visit!

June 23, 2023

Bryan has always been the best service manager for me during the long life of my mini. He works hard to get the best outcome for whatever i come to dealership. More

by ccvoorhees8
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan
Jun 27, 2023 -

MINI of Annapolis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Awesome customer service and everything is done in a timely manner, plus the quality of service and work you can’t beat. Highly recommend! More

by Brtruett
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 24, 2023 -

MINI of Annapolis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

Very easy to schedule and nice people llano go back again. Cory was helpful. Thanks More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jun 21, 2023 -

MINI of Annapolis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2023

They did a nice job and didn’t try to sell me extra stuff. Having the car cleaned inside and out was a nice bonus. And it was all free because I didn’t have any major issues. I’m very satisfied. More

by jrosicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Jun 10, 2023 -

MINI of Annapolis responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 02, 2023

Good car buying experience with Roberto. Very patient. Not rushed. All questions answered. No high pressure sales. More

by c.j.morris369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto. 5 stars.
Jun 07, 2023 -

MINI of Annapolis responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 02, 2023

Very responsive and great maintenance they always take great care of my car and they have competitive pricing More

by Jayreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deontae Ben robert
Jun 07, 2023 -

MINI of Annapolis responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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