MINI of Annapolis

Tom Hamel was a pleasure to work with at Mini of Annapolis. I came in looking at options for a new convertible, and he customized many different options to help fit into my price range. He gave grea Annapolis. I came in looking at options for a new convertible, and he customized many different options to help fit into my price range. He gave great advice on how I could reach my goal of customizing my Mini to my liking. My family and I enjoyed working with him as he provided great knowledge and insight. We look forward to returning in the future. I have given this rating because we found the entire experience to be informative and helpful. More

I give Mini of Annapolis a 5 star rating because of my sales associate Tom Hamel. Tom is extremely knowledgeable about Minis. His professionalism,enthusiasm and patience are what made my purchase a fast a sales associate Tom Hamel. Tom is extremely knowledgeable about Minis. His professionalism,enthusiasm and patience are what made my purchase a fast and fun experience. I would highly recommend Tom and Mini of Annapolis to all who are considering a Mini. More

I thoroughly enjoyed working with my Mini Motoring Advisor, Mark Mickley, when ordering, purchasing and getting to know my new Mini! I actually came to Mini of Annapolis after another dealer tried tel Advisor, Mark Mickley, when ordering, purchasing and getting to know my new Mini! I actually came to Mini of Annapolis after another dealer tried telling me what I wanted. With Mark, there was no pressure to get things I didn’t want, but to build it exactly how I wanted. And he always had time for me when I called with questions about the status of my new mini or the process of selling my old car and getting a loan pre-approved. Thanks Mark for your time and service – I love my new mini countryman!!! More

Best dealership with whom I have purchased or leased a car. I worked with Brian to purchased a Cooper Works Mini and lease a BMW X3. The experience was so positive that I returned to purchase an X5M. T car. I worked with Brian to purchased a Cooper Works Mini and lease a BMW X3. The experience was so positive that I returned to purchase an X5M. The experience from initial contact to vehicle delivery was remarkable. This time, Andrew was the sales rep and Brian worked the financing. I will definitely purchase all future vehicles from this team. More

We received oustanding customer service from Tom Hamel! He was exstremely knowledgeable about the car, knew every standard and option that came with the car and also showed us the wisdom of buying new rath He was exstremely knowledgeable about the car, knew every standard and option that came with the car and also showed us the wisdom of buying new rather than used. I felt very comforable with Tom, i.e., he came across as a friend telling us about the different model cars and never came across as a salesman. He continued providing valuable information even after it was apparent that we were not ready to buy. The fact that he has driven a Mini Copper for 7 years helps support the validity of the information he was giving us. You might say he sold us! We will purchase from him in the Spring! More

Worked with Sean Peria for the purchase of my 2008 BMW M3. I was not sure of what car I wanted to buy and Sean assisted me every step of the way in my purchase. He was very honest and informative about M3. I was not sure of what car I wanted to buy and Sean assisted me every step of the way in my purchase. He was very honest and informative about the vehicles I was looking at and did not try and upsell me on a car that wasn't suitable for my needs even though it cost more and I had been interested in. The loan application process was streamlined and he got me a lower interest rate than what I had previously been approved for. After having bought cars from private dealers and CarMax, my experience with Sean at Mini of Annapolis was by far the most enjoyable and would absolutely buy from him again. Anyone looking for a knowledgable, laid back sales approach in finding a car that fits your needs and budget, I would highly recommend Sean for either BMW or Mini. More

Sean was great... Very professional and friendly. I would definitely recommend working with him. He answered all of my questions and contacted me with updates. Great job! definitely recommend working with him. He answered all of my questions and contacted me with updates. Great job! More

I had already convinced myself I wanted a MINI: however, I hadn't bought a "new" car since 1990 so going to a dealership was not something I was looking forward to. I contacted MINI of Annapolis via the we I hadn't bought a "new" car since 1990 so going to a dealership was not something I was looking forward to. I contacted MINI of Annapolis via the website and got an immediate response with appropriate followups concerning appointment times and models available. My experience at the dealership was smooth and not at all daunting. Sean was knowledgeable and responsive but not at all pushy. He was very enthusiastic about the MINI itself and went over every detail about the vehicle's specs, controls, etc. As I was buying a MINI S Convertible, he also wanted to make sure I was familiar with what makes convertible driving different. (He also told me about the little back road that was fun for my test drive.) My MINI was a special order 2012, which was not yet in production, so I had to wait for Oxford, England to get started but the Owner's Lounge on MINI's website keeps the buyer updated on where one's MINI is in the production cycle. In addition, Sean kept me posted as my MINI's arrival date neared. When I went to pick up the car Sean again went over all the car's details; the paperwork process was simple and I was on the road in no time. The MINI of Annapolis dealership is a 2-hour drive from my home but, based on my experience with the sales staff, I have no concerns about making the drive for service. While I hope to keep my MINI for years, I would not hesitate to use MINI of Annapolis again. More

If you are thinking about a new car, then a Mini should be on the top of your list. Not only are they fun to drive, but they come with a great warranty. If you want to avoid a gas gozzling vehicle, but are be on the top of your list. Not only are they fun to drive, but they come with a great warranty. If you want to avoid a gas gozzling vehicle, but are still looking for vehicle with a little room, great pick up and all wheel drive, then go for the countryman. When go into Mini of Annapolis, please ask for Mark Mickley. Mark is very knowledgeable and makes sure your experience is fun and easy. I've never had a more stress free experience while shopping and purchasing a new car. Thank you Mini of Annapolis! More

Tom made the purchase of our Countryman very seamless. He knows the product and didn't pressure us to buy. Good followup, readily available to answer our questions. Kept us informed as our car was being He knows the product and didn't pressure us to buy. Good followup, readily available to answer our questions. Kept us informed as our car was being built. Still checks up on us after we got the car. Great service. More