
MINI of Clear Lake
Webster, TX
Filter Reviews by Keyword
By Type
Showing 138 reviews
The glorified parts changers have no idea what they are doing. They told me that my alternator had failed, that other things had failed and was going cost me about $8,000.00 to repair. All it needed was th doing. They told me that my alternator had failed, that other things had failed and was going cost me about $8,000.00 to repair. All it needed was the battery to be registered. These guys have zero idea what they are doing. After diagnosing my mini and holding on to it for 3 weeks, they charged me $510.00 for a service I didn’t even need. Worst service I’ve ever had. More
Lukas was very professional from start to finish. He kept me informed and answered all my questions. I've visited the dealership before, but Lokas by far surpassed the other visits in customer servic He kept me informed and answered all my questions. I've visited the dealership before, but Lokas by far surpassed the other visits in customer service! Give that young man a raise! He deserves it! Thank you Lukas! More
The manager, Randy Stine and sales associate, Trong were amazing. They were both extremely helpful and knowledgeable. This was by far the best car buying experience I've ever had. amazing. They were both extremely helpful and knowledgeable. This was by far the best car buying experience I've ever had. More
The dealership was over the top with their customer service! Everyone was friendly and welcoming. It almost felt like a family gathering with the one on one attention and conversation given. I can’t wa service! Everyone was friendly and welcoming. It almost felt like a family gathering with the one on one attention and conversation given. I can’t wait to pay off my current vehicle cause I’ll definitely return to BMW of Clear Lake for a new one! More