MINI of Clear Lake

Great customer service. Rader is the reason for 5 stars. He is a great guy and very willing to patiently answer all of my questions. The service shop also does great work a Rader is the reason for 5 stars. He is a great guy and very willing to patiently answer all of my questions. The service shop also does great work and takes the extra time to wash the outside and vacuum the interior. Great overall experience. More

Nobody ever answers the service line, had to call sales and ask them to find someone to answer, my service agent not good in communicating, sent a message last Friday and today 5-13-25 and still waiting f and ask them to find someone to answer, my service agent not good in communicating, sent a message last Friday and today 5-13-25 and still waiting for him to call me or to answer my text. More

Nita was a godsend during purchasing. We were there just about the entire day due to financing confusion, but she made sure to continue checking up on us throughout the experience. She ev We were there just about the entire day due to financing confusion, but she made sure to continue checking up on us throughout the experience. She even stayed late to ensure everything finished as necessary. Loved interacting with her. More

The glorified parts changers have no idea what they are doing. They told me that my alternator had failed, that other things had failed and was going cost me about $8,000.00 to repair. All it needed was th doing. They told me that my alternator had failed, that other things had failed and was going cost me about $8,000.00 to repair. All it needed was the battery to be registered. These guys have zero idea what they are doing. After diagnosing my mini and holding on to it for 3 weeks, they charged me $510.00 for a service I didn’t even need. Worst service I’ve ever had. More

Lukas did a super excellent job as my service advisor. And my Mini roadster came back both fixed and super clean. And my Mini roadster came back both fixed and super clean. More

Lukas was very professional from start to finish. He kept me informed and answered all my questions. I've visited the dealership before, but Lokas by far surpassed the other visits in customer servic He kept me informed and answered all my questions. I've visited the dealership before, but Lokas by far surpassed the other visits in customer service! Give that young man a raise! He deserves it! Thank you Lukas! More

Thank you for professional service. I appreciate the updates on the and timely service of my car. I appreciate the updates on the and timely service of my car. More

The manager, Randy Stine and sales associate, Trong were amazing. They were both extremely helpful and knowledgeable. This was by far the best car buying experience I've ever had. amazing. They were both extremely helpful and knowledgeable. This was by far the best car buying experience I've ever had. More

The dealership was over the top with their customer service! Everyone was friendly and welcoming. It almost felt like a family gathering with the one on one attention and conversation given. I can’t wa service! Everyone was friendly and welcoming. It almost felt like a family gathering with the one on one attention and conversation given. I can’t wait to pay off my current vehicle cause I’ll definitely return to BMW of Clear Lake for a new one! More

More the dealership than the car. When was the last time you could say that? When was the last time you could say that? More