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MINI of Fairfield County
Darien, CT
1,060 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,060 reviews
February 13, 2025
Crazy upselling, overcharging and poor service here. I had bought the 3 year oil change service which seemed like a good thing at the time. Next is when I got a quote from Cara, she told me my oil filte I had bought the 3 year oil change service which seemed like a good thing at the time. Next is when I got a quote from Cara, she told me my oil filter housing was leaking "massively" and that it would be $2,850 to have it replaced. Obviously needing a second opinion since this seemed excessive, New Country MINI then quoted me a much more reasonable $2,332.05 for the exact same job. Then upon full inspection, they told me that the battery's positive terminal had been left loose by Fairfield which had fried the DME Module and that the oil drain plug had shoddily been put back on and was leaking oil.... Having spent some time working in dealerships I know this is a 100% unacceptable way to provide service and will take my business elsewhere going forward. More
by Eli
Employees Worked With
Other Employees :
Matt Cosgrove, General Manager, Cara Rizzo
February 12, 2025
I recently bought a 2018 BMW X1 from Jeff La Porte. He made the process so smooth, easy and fun! I then had some minor issues with the car and brought it back to the dealership as it was under warrente He made the process so smooth, easy and fun! I then had some minor issues with the car and brought it back to the dealership as it was under warrentee. They honored the warrentee as well as put in new battery that was NOT covered. Thank you Jeff and the Mini team! Lisa Pak Hummingbird Healing Center More
by Lisa Pak
Employees Worked With
February 12, 2025
Jeff was absolutely incredible to work with. He made a typically overwhelming situation so much more doable. He respected our wishes regarding budgets, designs, and driving experience and helped He made a typically overwhelming situation so much more doable. He respected our wishes regarding budgets, designs, and driving experience and helped us find the best option for us. Highly recommend working with Jeff! More
by mmedero93
February 11, 2025
I love my MINI! Erik Graham is terrific to work with from start to finish --knowledgeable, professional, and polite. He spent a lot of time finding me the car I want Erik Graham is terrific to work with from start to finish --knowledgeable, professional, and polite. He spent a lot of time finding me the car I wanted and patiently walked me through all its bells and whistles upon arrival. Finance manager Sue Demecs was also a very helpful and a pleasure to work with. Recommend! More
by claracolbert10
February 08, 2025
First time car buyer and Jeff was helpful at every step, the entire process was made extremely clear and easy to follow with friendliness and easy availability the whole way. Same satisfaction with the deal the entire process was made extremely clear and easy to follow with friendliness and easy availability the whole way. Same satisfaction with the dealership itself, everyone was easy to work with and financials were well explained, aided and thought through. Pleasure doing buisness! More
by SawyerG
January 18, 2025
Joe and Jeff made the whole transaction easy and pain free. Initiation, negotiation and delivery were all positive experiences. free. Initiation, negotiation and delivery were all positive experiences. More
by jrreilly
January 12, 2025
Jeff Laporte made our buying experience so effortless. He is extremely knowledgeable and patient. I couldn’t be happier with my purchase. I highly recommend you go see Jeff, if you’re in the market for a He is extremely knowledgeable and patient. I couldn’t be happier with my purchase. I highly recommend you go see Jeff, if you’re in the market for a car purchase. More
by Madeline M
Employees Worked With
November 27, 2024
Working with Jeff and the folks at Mini of Fairfield county was great! Honest and up-front about everything. Good experience overall. county was great! Honest and up-front about everything. Good experience overall. More
by AB
Employees Worked With
November 15, 2024
Jeff was super helpful and attentive. I was especially appreciative of how he took the time to explain everything in the car to us. We love our new Mini and are excited to be part of the I was especially appreciative of how he took the time to explain everything in the car to us. We love our new Mini and are excited to be part of the Mini family! More
by Dpmanion
November 15, 2024
It was a pleasure working with Jeff. He answered all of our questions and inquiries to the best of his ability. He worked with us to get the car that we wanted and I never felt pressured He answered all of our questions and inquiries to the best of his ability. He worked with us to get the car that we wanted and I never felt pressured to settle for something I didn’t like or didn’t want. He made sure that we got the best deal and we want to personally thank Joe Z for also working with us and giving us the best deal possible. Thank you Jeff and Joe!!! We love the car!!! More
by Manda**
