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MINI of Fairfield County

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
1,008 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,008 reviews

December 03, 2023

Friendly, thorough and helpful staff. No issues getting a loaner and convenient appointment was available within a week.. More

by 2ndMini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

MINI of Fairfield County responded

We're glad to know that you found our staff at MINI of Fairfield County friendly and helpful! It's great to see we could provide a loaner car for your convenience. Thanks for the positive review!

Helpful
December 03, 2023

Great customer service and very professional. Jeff was very helpful! I highly recommend this dealer! Five star all the way! More

by ilmadeida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

MINI of Fairfield County responded

We're delighted to know you had a five-star experience with Jeff at MINI of Fairfield County! Your recommendation means the world to us. Thanks for your support and enjoy your new ride!

Helpful
November 30, 2023

Extremely accommodating Courteous On-Time Efficient Responsive Clean and comfortable premises Have absolutely nothing other than “5 star” service to say! More

by lcsrubinstein
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

MINI of Fairfield County responded

Thanks for the stellar review,! We're glad to know you found our service at MINI of Fairfield County efficient, responsive, and accommodating. Your feedback is greatly appreciated! We hope to see you down the road.

Helpful
November 30, 2023

Very helpful and responsive. Updated me on the process via email. Made the whole process quick and easy. More

by Scottshevick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

MINI of Fairfield County responded

We're glad to know that our team at MINI of Fairfield County was able to provide a quick and easy process for you. Thanks for the positive feedback!

Helpful
November 28, 2023

Service department was very easy to work with. Communication was great. Evaluation was thorough and explanation Came with details, so I understood the problem and could decide about the repair. More

by Lisa O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

MINI of Fairfield County responded

Lisa, we're glad to know our service department at MINI of Fairfield County provided you with thorough quality care. We always aim for clarity so that you can make informed decisions about your vehicle's needs. Thanks for the feedback!

Helpful
November 27, 2023

Super efficient and fast service, staff very professional and knowledgeable, dealership facilities are clean and well maintained. More

by THIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

MINI of Fairfield County responded

We appreciate your feedback! It's great to know that you found our service at MINI of Fairfield County efficient and professional. We strive to keep our facilities clean for all customers, so we're glad this didn't go unnoticed. Thanks again!

Helpful
November 25, 2023

Easiest purchase ever! Erik was super helpful and reliable! Love my new mini! Thank you More

by Langleypascale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

MINI of Fairfield County responded

It makes our day to see reviews like this! We're elated that Erik hit the mark with professional assistance. Thank you for working with us at MINI of Fairfield County. Safe travels in your new MINI!

Helpful
November 22, 2023

Jeff LaPorte was a pleasure to work with. Excellent customer rapport and engagement. Joy likewise was pleasant and frightfully well-organized making the close out of the transaction painless. More

by wswenson77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

MINI of Fairfield County responded

We're glad to know that Jeff and Joy made your experience at MINI of Fairfield County a pleasant one. Thank you for sharing this feedback; we appreciate it!

Helpful
November 22, 2023

They have a wonderful staff there very attentive and patient iexplaining step-by-step i bought my mini here and it has always been a great experience Thk u More

by Nyc3571mini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Rodriguez
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Nov 25, 2023 -

MINI of Fairfield County responded

We're delighted to know that you've had consistently great experiences with us at MINI of Fairfield County. Our team is always here to provide attentive service and make sure everything is clear for our customers. Enjoy your MINI!

Helpful
November 13, 2023

This is my 3rd Mini & I have never had a bad experience - Service & sales is always helpful & respectful. More

by Mylindylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

MINI of Fairfield County responded

It's great to know you've consistently had positive experiences with us at MINI of Fairfield County. We appreciate your loyalty! Wishing you many safe and happy miles ahead in your newest Mini!

Helpful
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