MINI of Pensacola

This was by far the most pleasant experience my husband and I have ever had purchasing a car. Justin was extremely professional, answered all of our questions, and gave us plenty of "breathing room" while and I have ever had purchasing a car. Justin was extremely professional, answered all of our questions, and gave us plenty of "breathing room" while we made our decision. Not only that, but his love of the product he sells was clearly apparent. We LOVE our new 2011 Mini Cooper S Convertible! More

I rated all 5's for the following reasons: Justin provided truly the most customer friendly service I have ever experienced ... and not just early on in the sales process, but throughout the entire e provided truly the most customer friendly service I have ever experienced ... and not just early on in the sales process, but throughout the entire experience from the first driving experience to day of adoption/sales when he spent more than an hour introducing me to my new car - going thru the details of linking my Bluetooth and satellite radio! I have never taken the time to rate a car sales experience ... but Justin and Mini of Pensacola is fabulous. Justin is a man of integrity and a man if his word; he makes the "dreaded car buying experience" a true pleasure! (BTW: mini coopers are extraordinarily wonderful fun well made cars!) More

My wife and I stumbled into the Mini of Pensacola (summer 2010) after seeing a used one at the Mazda dealership. We had planned on buying a Miata, but thought we would check out the Mini. John showed us an 2010) after seeing a used one at the Mazda dealership. We had planned on buying a Miata, but thought we would check out the Mini. John showed us an S convertible and we were sold - not only by the car, but by John. He answered all our questions honestly and is a MINI fanatic. He is one of the few car salesmen I have ever met that actually knew his product. His knowledge, commitment to the MINI brand and enthusiasm sold us on a great car. While we could have driven back to Birmingham (our primary home) and bought a MINI locally, we bought it there in Pensacola. At that time, news was out about the Countryman which was coming out early in 2011. John and I kept in touch and he helped me stay up to date about the Countryman's release. I visited the MINI dealer in Birmingham dealer (I believe in buying local), but the salesman there could not even return a phone call so when we were ready to drive a Countryman, we went back to John and were not disappointed again. We bought our second MINI from John and had the same fantastic experience - he was knowledgeable and enthusiastic. He helped me to decide on a Non-turbo S, but was never pushy. We love our MINIs and will return to John for our next one and have recommended him to friends and family. More

Mini of Pensacola has been absolutely awesome. John Genduso has been great to work with. I originally wanted a new mini but then fell in love with the paint job on a used mini I found on the lot. Joh Genduso has been great to work with. I originally wanted a new mini but then fell in love with the paint job on a used mini I found on the lot. John was down to earth and great to work with while negotiating the price for the car, and he has been a huge help since I have purchased the car. I had a lot of questions after I purchased the car (Which I love!!!) and John (as well as anyone else I have spoken to at the dealership) have been helpful to address those questions with clear answers and patience. I also had several after-market mini accessories added to my car and the dealership was fair on price for installation and let me zoom around in a convertible mini while my car was being worked on. I also have a story where the dealership went totally above and beyond for me. One Friday I had to drive over to the Pensacola airport to catch a flight (I live near Mobile, Ala.) and all of the sudden the radio announced that there were 4 accidents at rush hour on I-10. I don't know anyone in Pensacola BUT I did have John's card on me so what the heck, I called the dealership to say I bought my mini there and now I was having to exit I-10 early (gave exit name) and could they help navigate me to the airport so I wouldn't miss my flight. Terry who was working the phones was amazing and she stayed on the line with me and got me to the airport with not 5 minutes to spare. I have had a great experience, enjoy so much driving my car, and now participate in Sunshine Mini's, the Florida Panhandle's social group for mini owners. More

In Sept 2010, I went to MINI of Pensacola to Order the 50th Anniversary Mayfair Hardtop. I spent a number of hours with John looking at different options on in-Stock Cars as well as on line with options. 50th Anniversary Mayfair Hardtop. I spent a number of hours with John looking at different options on in-Stock Cars as well as on line with options. I ended up ordering my "Perfect" MINI with all the bells and whistles a girl could want. 5 Days Later I found out that my Best Friend had gotten a call to adopt a 1 year old little boy. My first thought was that OMG!! A car seat is going to be a pain in the rear in the Hardtop. I called John up and between John and Joe, they were able to reconfigure the Mayfair that I had ordered that was on its way into production so that they could just add it to their lot. I went back in and worked with John on the NEW Perfect MINI. A Clubman with a Kid door! I can't thank the guys enough for the hoops they jumped through to make the Clubman happen. As far as Salesmen go, I have bought 30+ cars over the years from Chevys to BMWs to Hummers, and John is the best Sales Adviser that I have ever had. He eats breathes and sleeps MINI. Between John and The Clubman, I'm in the market for another MINI to Add to the family. A great car to drive and a Great Dealership to work with. Aside from top notch Service, they are just a nice bunch of guys. I drop by every couple of months just to talk MINI with them. More