MINI of Portland

Was in and out for an oil change and other service in a fast and timely manner. Customer service was excellent! fast and timely manner. Customer service was excellent! More

Our recent experience with the Service department at MINI of Portland was exceptional! The communication was timely and thorough and the repair was completed ahead of schedule. We highly recommend this de of Portland was exceptional! The communication was timely and thorough and the repair was completed ahead of schedule. We highly recommend this dealership for purchasing as well as maintaining MINI vehicles! More

Always exceptional servie! Communication, professionalism and service is top notch!! Highly recommend because who doesn’t need a Mini in their life!! Best car ever! Communication, professionalism and service is top notch!! Highly recommend because who doesn’t need a Mini in their life!! Best car ever! More

I purchased a 2024 Mini Cooper SE from this dealership in April, and it was mostly a positive experience. The salesperson who contacted me, Zack Ruhs, was pleasant, polite, and efficient. Despite the rainy d April, and it was mostly a positive experience. The salesperson who contacted me, Zack Ruhs, was pleasant, polite, and efficient. Despite the rainy day out there, he did whatever was possible to communicate the vehicle's condition to me (this was a pre-owned certified Mini and a remote purchase). Everything went quite well, and we negotiated a reasonable price in a matter of a couple of hours, and Zack got the ball rolling. The car arrived s planned in perfect shape, exactly as Zack had described it. I ended up communicating with Roger Button, the GM of the dealership, for an after-sales situation that Zack was not able to get results on, and Roger was extremely nice and professional and handled everything to my satisfaction. The only reason I am not scoring this as a 5-star experience is that, towards the end, Zack was slow to get results, mainly because his direct manager (whose name I forgot) was not working with him to take care of my request, and hence the reason I reached out to Roger directly myself. More

Every person with whom I dealt was courteous and friendly. I felt they all went out of their way to make this a good buying experience. friendly. I felt they all went out of their way to make this a good buying experience. More

Very impressed with the service here both with customer service and with their mechanics. Always an easy and friendly process. service and with their mechanics. Always an easy and friendly process. More

We have always had success in dealing with the sales, parts, and service staff at MINI of Portland. We love our MINI and know that when we take it in for service they will treat us and our MINI right, b parts, and service staff at MINI of Portland. We love our MINI and know that when we take it in for service they will treat us and our MINI right, by keeping our MINI running in top form. More

They are friendly, efficient, thorough. I appreciate the one on one attention. I needed a quiet space where I could do a teleconference so your guy helped me to find the best you had. I appreciate the one on one attention. I needed a quiet space where I could do a teleconference so your guy helped me to find the best you had. You might consider having more private waiting areas so people can make phone calls without disturbing others. More

Friendly and professional customer service. Great video explaining what my car needed to be fixed. Great video explaining what my car needed to be fixed. More

The service department especially Darrel is always very easy to work with. Darrel always explains what is needed and why. easy to work with. Darrel always explains what is needed and why. More