MINI of Portland

My service was easy to schedule and performed in a timely manner. Darrel was most helpful checking me in and out. manner. Darrel was most helpful checking me in and out. More

I’ve had my Mini Cooper serviced here since I purchased it here in November of 2014. The service experience is always great and so is the Service Team. This visit was no different, and Darrel was awesome it here in November of 2014. The service experience is always great and so is the Service Team. This visit was no different, and Darrel was awesome! More

Initial communication wasn’t very good. No answer when I called, left message & no one returned my call so booked appointment from the app and that worked well. I was told they would need No answer when I called, left message & no one returned my call so booked appointment from the app and that worked well. I was told they would need to keep it overnight, 3 days later I sent a message requesting an update and was told they were waiting on a part(would have been nice for someone to contact me to let me know so I could make other transportation arrangements). After that point everything was 5 stars from communication, to the work being done and when they were completed. Pickup was also very easy and smooth. Everything appears very organized with great tech to easily communicate with the customer so not sure what happened with the first 1/2 of the process but they finished on a high note. This was my first service visit so I will update once I have been in a few times to give a fair review of the service department.. More

I was greeted promptly. They immediately took my car in for servicing. I was given a free Mini Cooper rental for the day. My car was ready, and I returned the rental and pic They immediately took my car in for servicing. I was given a free Mini Cooper rental for the day. My car was ready, and I returned the rental and picked up my car without a hitch. Very friendly staff. Would use them again. More

Sales and other staff very professional and friendly. Buying auto was very straightforward and fair Buying auto was very straightforward and fair More

Very professional, with clear communication. Expectations were met. Friendly staff. Will recommend to othe mini owners. Expectations were met. Friendly staff. Will recommend to othe mini owners. More

Service team does a great job from setting the appointment, checking in, communicating about repairs. I really like the video of the inspection that they send on the spot! appointment, checking in, communicating about repairs. I really like the video of the inspection that they send on the spot! More

Love the people and the lobby. It’s enjoyable to sit and work while I wait. It’s enjoyable to sit and work while I wait. More

Darrel Honigberg makes my annual visit such a pleasure, I look forward to coming in. He is informed, knowlegeable, extremely trustworthy, and just plain fun to work with. Loved the tech’s video, the loaner M look forward to coming in. He is informed, knowlegeable, extremely trustworthy, and just plain fun to work with. Loved the tech’s video, the loaner Mini, and the book of names that owners give their Minis. More

very professional and considerate. everyone was genuinely concerned with my well being and I love the car washes everyone was genuinely concerned with my well being and I love the car washes More