MINI of Portland

When my husband and I visited MINI of Portland, we had an idea of what we wanted, but seeing the cars in person made our decision much more difficult, so I was glad that Peter Hisey came out to greet us and idea of what we wanted, but seeing the cars in person made our decision much more difficult, so I was glad that Peter Hisey came out to greet us and show us the inventory. He showed us several models that weren't originally on our radar and when we left after that first visit, Peter asked us to go build our ideal MINI on the website and send it to him. A few days later, I finally got around to building my MINI on the web and called the next day to set up a test drive. Peter was super nice on the phone and when I told him we needed to test drive a manual and an automatic, he was very accommodating. We went in and Peter showed us the specs of cars that were close to what I built on the web and offered to let us test drive whichever one was closest to what we wanted. Miraculously, he managed to have one that was about 90% of what I asked for, so we took that one for a test drive. After the test drive, Peter let my husband and me talk about it and was very hospitable while we went back and forth about whether we wanted to take the leap and buy a brand new car. He didn't hover, so we could have an honest discussion with each other about the decision, which I appreciated. Once we made our decision, the process was as painless as can be expected when buying a car :) Peter and Jan both were very patient with us when we made mistakes on the info for the paperwork and they stayed late to make sure that everything would be ready the next day when we came back to pick up the car. After the sale, Peter checked up on us and made sure that everything was going well and that we were happy. In addition, when we needed to replace a part (due to our own negligence), Peter worked hard for us to make the replacement easy and convenient as well as getting us a great price. He went far above and beyond the expected to help us and I am grateful for his help. So, for the courtesy during the sale and the aftercare once we had possession of the car, I give Peter Hisey and MINI of Portland top marks. More

I've wanted a Mini Cooper for about as long as I can remember. Upon finally deciding to go for it, I built "my" Mini on the website and sent it off to Mini of Portland. Within a few hours, Pet remember. Upon finally deciding to go for it, I built "my" Mini on the website and sent it off to Mini of Portland. Within a few hours, Peter H gave me a call. Within the next thirty minutes he emailed me a batch of Minis that met my criteria, plus a couple optional things to consider- they were all on the lot, ready to go (to my surprise!) I'm not sure if you've ever tried to build-out a Mini, but the amount of options and packages at times seems endless. He offered up information and suggestions about all of the features in a completely honest and transparent way. It felt more like buying a car with a friend than from a dealer. When I arrived at the dealership, Peter took the time to really vet through each and every feature of the few variations of the Cooper S I had my eye on. Hours later, I was signing paperwork on a car that I can't believe is mine and off I went. The whole transaction was so casual and stress free that it's now the bar for how I'll rate big purchases in the future. To Peter and the team at Mini of Portland, thank you! More

I visited with the MINI club January 5, 2012. I purchased a replacement part (sun visor) and I was very surprised the service department not only installed it - at no charge - but also washed the c purchased a replacement part (sun visor) and I was very surprised the service department not only installed it - at no charge - but also washed the car AND cleaned the wheels back to like-new. In addition, it seems this dealer will be supporting the club - it shows the kind of customer appreciation that many businesses have abandoned in search of every possible cent in profits. Thanks for the opportunity to comment. More

I can't even begin to express how happy I am with the service of this place. Clayton & Dave are awesome! They along with Rory are the reason I will NEVER go anywhere else for service on my Mini. Hones service of this place. Clayton & Dave are awesome! They along with Rory are the reason I will NEVER go anywhere else for service on my Mini. Honesty is what stands out when I think of these guys. Mini of Portland is very lucky to have such these guys...thanks again for everything...Mini of Portland Rocks! More

Just bought my mini in October and I love it. I had the check engine light come on and it took some talking to them on the phone to figure out that it was because of the gas cap. When I got out to the dea check engine light come on and it took some talking to them on the phone to figure out that it was because of the gas cap. When I got out to the dealership for my appt today, they took the car to check it out within about 4 minutes of me getting there, fixed it and showed me how to fix it correctly if it happens again and I was seriously out of there in under 18 minutes. Rory was great, super nice and professional. Takes some scheduling to get in to their service dept because they are booked out a ways but they definately told me that when I bought the car. Really positive sales and service experience. Thanks. More

I special ordered a Cooper Hardtop and the staff were very helpful with my questions as they came up. I worked with Clint and he even kept me updated as the car was getting closer with emails such as "It very helpful with my questions as they came up. I worked with Clint and he even kept me updated as the car was getting closer with emails such as "It's leaving the port!" The car's system is pretty different than my old-school Honda Accord, and Clint sat with me in the car getting the electronics set up to my liking, i.e. blinker timer, etc. Even after I bought the car, Clint was in contact to be sure I didn't have any questions. I haven't bought a new car in years, and this experience was easy. More

I was looking at for a used car and stumbled on one I liked at Mini. I met with Peter Hisey and that was all it took. I felt like I was at the dealership working with someone that was just as much on m liked at Mini. I met with Peter Hisey and that was all it took. I felt like I was at the dealership working with someone that was just as much on my team as he was on Portland Mini's. His no pressure discussions with me on the vehicle sold me immediately and I just knew that everything presented to me was absolutely the honest truth on the car. I was offered without asking, the carfax! To date, in my lifetime, I have bought 14 cars. This was by far the most pleasant car buying experience I have had yet. After meeting with Peter and agreeing to buy the car, I was introduced to Jan Jazrawi in Finance. Another step, I usually can't stand in car buying, but again, at Mini, this was painless and amazingly quick!!!! I was offered different opportunities to purchase additional services without any pressure from Jan. The info was quick, precise and easy. I can't say enough about Portland Mini. I will check them out every time I am in the market for a car! More

Peter was great, fun to work with. We only came in to look and ended up driving home the 2013 Clubman. I love it! Ja Jazrawi was also great ot work with. They both were repectful and recognized my husba look and ended up driving home the 2013 Clubman. I love it! Ja Jazrawi was also great ot work with. They both were repectful and recognized my husband's expertise with car sales experience. I felt the deal was fair. The dealership is clean with many amenities for the customer. Entire experience was friendly, professional and no pushy sales force. Thank you More

Peter Hisey's friendliness, knowledge, and professionalism is 5-star. The Portland Mini dealership is clean, classy, and with many amenities for client comfort while waiting. My original inte professionalism is 5-star. The Portland Mini dealership is clean, classy, and with many amenities for client comfort while waiting. My original intent when visiting Portland Mini was to "see what a Mini is all about." Peter gave me a test drive, and I fell in love. While waiting for my new ride to arrive from the U.K., I called the dealership with a few questions about timing. If Peter was not available, others were gracious and knowledgeable - GO TEAM!!! I now am driving a 2013 Mini Clubman and loving it, especially the wide black racing strips, which Peter offered to have removed. "Don't touch those racing stripes!!!" Thanks, Peter, for a terrific and fun buying experience. Saralyn Butler More

My husband and I have visited other dealerships and where really disappointed in how they conducted business.After talking with Peter Hisey in the middle of the week about a Buick Rendezvous on their web sit really disappointed in how they conducted business.After talking with Peter Hisey in the middle of the week about a Buick Rendezvous on their web site,we went to see the car on Saturday,test drove it and just love it. The services at Mini of Portland was super,very friendly staff,clean faultily and NO pushy sales people. Every question was answered and everyone was very helpful.We will be doing business with Peter Hisey and Jan Jazrawi again in the further. Thank you both very much for all your help,we hope to do business with you again. We can highly recommend your dealership to everyone,who may be looking for a new or used car. More