MINI of Portland

Clint made the car buying experience the most positive one I have ever had. He was friendly, positive, never pushy and made a deal that was good for me happen. He made it so I was able to take my time an one I have ever had. He was friendly, positive, never pushy and made a deal that was good for me happen. He made it so I was able to take my time and go on several test drives ensuring that the Mini was a good fit for me. After the sale Clint stayed way after closing to make sure I knew how to work all the bells and whistles. Overall, Mini of Portland is a great place to purchase a car! Thank you for such a positive experience! More

We really appreciated the patience/friendliness and sincerity of Peter Hisey. Very professional and once you know him, you trust him. We couldn't be happier in the purchasing process and the ease sincerity of Peter Hisey. Very professional and once you know him, you trust him. We couldn't be happier in the purchasing process and the ease of getting through the paper work. Thanks to Peter, Mark and Dan. A job well done. I see a long time friendship with Peter. Kelly/Janice Rankin More

This was the easiest car buying experience I have had. First time in the dealership we talked about MINI's in general and took a test drive of the model I was interested in. I was able to take my time wi First time in the dealership we talked about MINI's in general and took a test drive of the model I was interested in. I was able to take my time with my MA to work out the perfect configuration and get in the queue. When I came back to pick it up, there was a little wait while some of the paper work was sorted out which gave us a chance to chat about MINI's. I was informed of the service agreements, paint protection, etc. but not overly pressured to purchase. More

This was a wonderful car buying experience! Perry made sure all of our needs were met. Mark made the financing process fun. Jarid took the time to congratulate us on the purchase of our first MINI. The sure all of our needs were met. Mark made the financing process fun. Jarid took the time to congratulate us on the purchase of our first MINI. The dealership and cars were spotless. The vehicle selection was great. The coffee was even terrific. Well done everybody! More

Working with Peter was great! He had a great sense of humor and was very pleasant. The dealership had an open floor plan so we weren't stuck in a cramped little room. The finance people were eager to f humor and was very pleasant. The dealership had an open floor plan so we weren't stuck in a cramped little room. The finance people were eager to find a plan to fit my needs. All in all a pleasant experience and of course I got a Mini! More

I took my Mini Cooper in to have the oil changed. I also asked them to repair the 'secret compartment' lid as it was stuck shut, and I asked them to replace the driver's side windshield wiper. When I dropp asked them to repair the 'secret compartment' lid as it was stuck shut, and I asked them to replace the driver's side windshield wiper. When I dropped the vehicle off I asked how long it would take and they said 4 hours. I told them that I had not planned on being at the delaership that long, I had on;l planned on 2 hours. I asked why it was going to take them so long, I had made the appointment many weeks ahead of time - not like i had just walked in and expected to be squeezed into their alrady existing shcedule (another complaint of mine - that their service calendar was so full that it took forever to get in). The gentleman helping us said they were going to do a brake inspection and probably have to replace the front brakes, and they would also rotate the tires while they were at it. I told them I could not wait this long. They said they would do what they could do in two hours, abd we agreed that I would have to come back to get the other work done at another time if they couldn't get to it all. I left the dealership and walked to a coffee shop and came back two hours later. I waited around for a bit for them to call my name and after a while when they had not called my name I went up to the desk to ask what the status of my car was. The guy said he would find out. I watched him walk around the shop, asking about my car. I knew something was up when he went in to the service managers office and started talking to him. He came out and said " I have some good news, and I have some bad news. The bad news is that they have not started working on your car yet. The good news is I can get you a loaner vehicle (he knew I did not live close to the delaership)(they gave me a Countryman to drive, I love Mini's but hate the look of these, and then ifind out they had a coupe in the morning that I could have had, had they just given me a loaner at the beginning of this whole process!). So this meant coming back to the dealership the next day to get my car (ugh - didn't have this in my plans for the day!). So I got my car and got home with it and realized that they did not rotate the tires, they did not give me a new driver's side windshield wiper like I had asked, and they fixed the door on the 'secret compartment' but when they reassembled it they forgot to put the back half of the compartment back in. Needless to say I am quite disappointed in the service I have received from them. I have been anxioulsy awaiting ther official survey form to come to me...haven't seen it yet though. I hope everyone has a better experience with theses guys than I did... More

We met with Peter on Friday; his day off. He was informative and knew the Mini well. This car was for Lori, so he listened well to her. We ended up with a great car. Enjoyed it on our drive back informative and knew the Mini well. This car was for Lori, so he listened well to her. We ended up with a great car. Enjoyed it on our drive back to Boise - with a short detour through Newport. What a great car! Our thanks to Peter. More

Peter was very firendly , He was not pushy . Peter heped me with all my questions and was prompt in calling me back . I will be a repete customer because of Peter .. me with all my questions and was prompt in calling me back . I will be a repete customer because of Peter .. More

I had a great experience at Mini of Portland! We were greated by Peter in the lot and he was very friendly from the initial introduction. He really took the time to listen to what we were looking for an greated by Peter in the lot and he was very friendly from the initial introduction. He really took the time to listen to what we were looking for and then made some reccomendations. We took a car for a test drive and showed us everything that makes MINI stand out from other manufacturers. He was a breath of fresh air after we had visited many other dealers in the area. Peter worked with Jan to help us hold the car at the lot for a week since we were completing our move to Portland and was very understnading of our needs. Peter was very knowledgeable about not only the car itself but also about MINI as a company. The price of the car was great and our overall experiece was 10 out of 10, 5 stars, 100% satisfied! More

Allen was out when I came in to lease so Peter helped me most but Allen was great the day I test drove with him. Love my new Mini! most but Allen was great the day I test drove with him. Love my new Mini! More