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MINI of Ramsey
Ramsey, NJ
3,537 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,537 reviews
May 05, 2020
No clarity in pricingThree different sell sheets had No clarity in pricing Three different sell sheets had different numbers making it impossible to clearly understand actual cost No follow up after No clarity in pricing Three different sell sheets had different numbers making it impossible to clearly understand actual cost No follow up after purchasing Minimal into to car More
by akinsley0
Verified CustomerEmployees Worked With
May 05, 2020
Excellent experience. Salesperson/sales manager Dealership was great. From my sales person, Michelle Wright to Abe Levi, I am very satisfied with the way I was treated. Things went quickly and smoot Dealership was great. From my sales person, Michelle Wright to Abe Levi, I am very satisfied with the way I was treated. Things went quickly and smoothly. More
by mikesloot
May 04, 2020
Amazing easy and I love the staff!! They are really nice people!!!!ps LOVE MY CAR! thank you guys!!! I definitely recommend this dealership! Ty! people!!!!ps LOVE MY CAR! thank you guys!!! I definitely recommend this dealership! Ty! More
by LLOAIZA1
May 01, 2020
Mark is always great to work with. I appreciate the team working during this time, so my car can be safe to drive to work. working during this time, so my car can be safe to drive to work. More
by Katelyn
April 30, 2020
The Service Dept,Manager Mark,and the service employees are awesome 👍 5 star! They are very professional. The Sales and the Management dept need to learn from them, because they are not professional! are awesome 👍 5 star! They are very professional. The Sales and the Management dept need to learn from them, because they are not professional! More
by HERNANGONZALEZ1
Employees Worked With
April 30, 2020
Great service during this Coronavirus crisis. I’m very happy to stay home and have them pick up and drop off the car. I would like to see this kind of service after the crisis ends. happy to stay home and have them pick up and drop off the car. I would like to see this kind of service after the crisis ends. More
by HILDANIAV
April 29, 2020
The service and actually all the departments we have encountered at mini of Ramsey are awesome! Amazing customer service! I would highly recommend them to anyone!!! encountered at mini of Ramsey are awesome! Amazing customer service! I would highly recommend them to anyone!!! More
by angelar1
April 27, 2020
Excellent Communication My regular car had an unfortunate timing of being unreliable for a long commute to work as an essential worker during the Pandemic, so it was time to My regular car had an unfortunate timing of being unreliable for a long commute to work as an essential worker during the Pandemic, so it was time to purchase a new car unfortunately during the pandemic. Mini of Ramsey did as much as possible through online services prior to my appointment to test drive the car. Michelle Wright was fantastic! She was texting back and forth with me for a few days to arrange everything and clarify details. She worked around my overnight work schedule and even made a trip to her mother's because her internet had gone down, I am so very appreciative to her help throughout. By the time I'd arrived at the dealership, all that was left to do was test drive, sign paperwork and arrange insurance coverage through a phone call to Geico. They cleaned the car, applied the temporary plates and registration, gave me all the information about how to inspect the car and extensions upon deadlines for inspection due to the pandemic. I drove my car home that day and to work the next night. Highly recommend them, they're all very straight forward, no catches, no extra chit chat, they just want to help you get the car you like. Everyone answers emails, texts, and phone calls to provide the help you need, even after purchase. More
by KimTierney22
April 27, 2020
Calm & Cordial Problem Solving Pros! No one likes to have to bring their car in for service. However, when you encounter the good service reps here they make it their primary responsibili No one likes to have to bring their car in for service. However, when you encounter the good service reps here they make it their primary responsibility to set clear/accurate expectations. On many an occasion they've helped me prioritize what matters most when work needs to be done, to best align with my budget. Thank you guys for always being a fair and always looking to minimize discomfort in the service process. s/o to the ladies who collect payment as well. Super nice and helpful. More
by MannyDigital
