MINI of Ramsey

Wonderful, helpful, thoughtful, and fantastic experience! The person I worked with named Alexandra, was extremely helpful. She answered every single question I had, she was completely honest with me and treat The person I worked with named Alexandra, was extremely helpful. She answered every single question I had, she was completely honest with me and treated me very genuinely. I texted her at many times throughout the day and she would always respond quickly and with as much help as she could give. I could not be more thankful for the experience I had, as it was relieving and made the process so easy for me. I would highly recommend to absolutely anyone! More

Great customer service! Was a very quick and easy process. I came in from Atlanta to buy the car and had requested that any paperwork that I needed to sign be ready so that Was a very quick and easy process. I came in from Atlanta to buy the car and had requested that any paperwork that I needed to sign be ready so that I could get in and out quickly. I texted my salesperson when I was on the way from the airport and she greeted me when I arrived and everything was ready and I was on my way. Ruby did an excellent job and would definitely recommend her if you are looking to visit this dealership. More

Always the best! I purchased my car new from the dealer. Ever since I purchased it I always take it to them for service and they stand behind their vehicles that they I purchased my car new from the dealer. Ever since I purchased it I always take it to them for service and they stand behind their vehicles that they sell. Normally I would never go to the dealer for service, but this is an exception as Prestige mini is very very good. More

COULDN'T MANAGE TO TAKE CARE OF MY SIMPLE ISSUE - STALLED ME THEY SOLD ME A CARE WITH MINOR DAMAGE AND THEN STALLED MY REPEATED EFFORTS TO GET THE DAMAGE REPAIRED. I PAID 32K AND THE DAMAGE IS ABOUT $400. THEY THEY SOLD ME A CARE WITH MINOR DAMAGE AND THEN STALLED MY REPEATED EFFORTS TO GET THE DAMAGE REPAIRED. I PAID 32K AND THE DAMAGE IS ABOUT $400. THEY ONLY HAE ONE REPUTATION WHICH THEY SEEM WILLING TO COMPROMISE FOR $400. More

Great Experience! I had a great experience at mini of Ramsey. Greg was very nice and helpful. He answered all my questions and concerns and took the time to show me eve I had a great experience at mini of Ramsey. Greg was very nice and helpful. He answered all my questions and concerns and took the time to show me everything about the car. In the end I leased my very first mini and I couldn’t be happier! More

Excellent and responsive Joe Frasco, account supervisor, was excellent to work with and resolved all my issues. He kept me informed and was quick to resolve the issue with my Joe Frasco, account supervisor, was excellent to work with and resolved all my issues. He kept me informed and was quick to resolve the issue with my radio! More

Excellent service done with great efficiency. Very impressed with how quickly I got in and got out. I was taken right away and my service was completed much faster than I expected. Very impressed with how quickly I got in and got out. I was taken right away and my service was completed much faster than I expected. More

Service Very happy with service..10 out of 10...Every one was friendly and helpful. The experience was positive and wanted to make me come back a gain. Very happy with service..10 out of 10...Every one was friendly and helpful. The experience was positive and wanted to make me come back a gain. More

Worst car experience I should have listened to friends and family when they warned me about mini cooper and bmw leasing and how they don't care about YOU as the customer b I should have listened to friends and family when they warned me about mini cooper and bmw leasing and how they don't care about YOU as the customer but more of how to attempt scheming you. Never have I had such crap customer service and made to feel like it was MY fault that they're understaffed/no car loaners/service "needed". I paid for tire insurance for 3 years only to have them tell me that the "insurance doesn't cover much" and "your sales rep should have informed you of the specifics." Never had to pay for over mileage, tires/excess anything when I leased a Lexus, Toyota or Volkswagen. But I guess they also never made me as the customer feel like an xxx for ever going to lease with them in the first place! Front desk receptionist didn't have any customer service skills to even say hello EVER and the service desk basically brushed me off as though their dealership issues screwing me over for 3 years was "oh well, sorry you got the crap end of the stick" scenario. After 3 years they decide to clean house and it's MY problem that I dealt with horrible service for those 3 years. Newsflash- they haven't cleaned that well clearly! And they could care less if I lease with them again so I'll be sure to tell everyone I know/meet to BOYCOTT MINI/BMW! It's unbelievable that this type of customer service and schemes can exist. Stay clear of this dealership and organization if you value yourself as a customer!!! Thanks for ruining my mini cooper experience that I've wanted since I got my license 20 years ago!!! More

Easy, friendly and honest Terry was a gentlemen through and through. I have always been weary of “car sales men”. Terry was not that at all, he came across as genuine and ans Terry was a gentlemen through and through. I have always been weary of “car sales men”. Terry was not that at all, he came across as genuine and answered our questions honestly and unassumingly. Will recommend 100% More