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MINI of Ramsey
Ramsey, NJ
3,555 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,555 reviews
August 01, 2018
Service on mini The service at this dealership is awesome. I would recommend this to others. The service tech was very good. He explained the process and got me back The service at this dealership is awesome. I would recommend this to others. The service tech was very good. He explained the process and got me back on the road More
by RSVETTE0
Verified CustomerEmployees Worked With
Jospeh Frasco
August 01, 2018
Disappointed Appointment was for brake inspection and faulty blinker and neither problem was addressed. They did some software upgrade and sold me on an oil chan Appointment was for brake inspection and faulty blinker and neither problem was addressed. They did some software upgrade and sold me on an oil change. After all that, two hours later, then told me it would be another 3 hours at least for replacing brakes. No estimate given on cost of brake replacement or why that would be necessary. Also told me there was NO safety issue with the brakes and no problem driving off with them. So why replace?? Car has 27k miles on it - I am a very laid back driver; I don't ride the brakes or slam on them. Inspection you did at 20k miles revealed no issues with brakes. So is a brake failure normal for a Mini under those conditions? More
by PAT.OBRIEN1
Employees Worked With
Jospeh Frasco
July 31, 2018
Excellent! Dan Vieldhouse went above and beyond to make this a satisfying sales experience. I am very pleased withall of his hard work and expertise. Customer se Dan Vieldhouse went above and beyond to make this a satisfying sales experience. I am very pleased withall of his hard work and expertise. Customer service was wonderful. Michelle Wright was very pleasant and accommodating. Both surpassed all of my expectations. I absolutely love my new car and am very excited to be part of the mini family again. More
by nicoletta0401
July 31, 2018
Always friendly and efficient Ryan is always extremely helpful and friendly. As good as a service appointment can get. The price for an oil change isn't the lowest, but I trust t Ryan is always extremely helpful and friendly. As good as a service appointment can get. The price for an oil change isn't the lowest, but I trust that it's done right. More
by SSIMOR
Employees Worked With
Ryan Patti
July 31, 2018
Service Joe was great he said what he would do and then did it. Including calls. I would not hesitate in going back when I need to. Joe was great he said what he would do and then did it. Including calls. I would not hesitate in going back when I need to. More
by SLYSOLSTICE
Employees Worked With
Jospeh Frasco
July 30, 2018
Ruby King is a Queen Great experience all around. Ruby is an amazing salesperson. This is my second car from them. Always willing to go the extra mile to make it work. Great experience all around. Ruby is an amazing salesperson. This is my second car from them. Always willing to go the extra mile to make it work. More
by GD
Employees Worked With
July 30, 2018
Brake replacement All work that needs to be done was clearly explained. Joseph was highly professional, knowledgeable on his area of expertise and very friendly. Overal All work that needs to be done was clearly explained. Joseph was highly professional, knowledgeable on his area of expertise and very friendly. Overall a great experience. More
by DICL28
Employees Worked With
Jospeh Frasco
July 30, 2018
Service and sales were sometimes great , other times lacking Mini of Ramsey had become very busy over the past thee years it seems, and service is always ok, it’s streamlined but I’ve had problems with them not Mini of Ramsey had become very busy over the past thee years it seems, and service is always ok, it’s streamlined but I’ve had problems with them not updating or documenting service appointments and almost with fail they call my fathers phone number who then tells them to call me . I asked them to update the contact info serveral times until I finally gave up. The techs are always nice and proficient but record keeping seems to be a problem. In general I saw an overall decline after Prestige sold the dealership. . More
by Jamweiss
July 27, 2018
Quick! I had a hidden glove box repaired, didn’t take much time at all and they even washed my car. I also picked up my plates the same day and they put them I had a hidden glove box repaired, didn’t take much time at all and they even washed my car. I also picked up my plates the same day and they put them on for me. Great service and great place. I highly recommend. More
by KEDURMA
July 27, 2018
Kind Considerate and Profesional Very professional. Concerned that I was well informed of what was the issue with my car. On the road is a very short amount of time. Good coffee while Very professional. Concerned that I was well informed of what was the issue with my car. On the road is a very short amount of time. Good coffee while I waited More
by HYZERB
Employees Worked With
Jospeh Frasco
