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MINI of Ramsey
Ramsey, NJ
3,550 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,550 reviews
March 28, 2018
Screen Repair Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner pr Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner process was a breeze!. I’m always greeted in a very warm and friendly manner and makes me feel welcome every visit; from the receptionists to the service advisers, to the sales advisers- I truly enjoy the experience. #teamramsey More
by DMKHALAF85
Verified Customer
March 28, 2018
Fast, friendly, and will always come back. The whole team are professional , courteous and a pleasure to deal with. This is my fourth Mini and as long as this team remains I will always keep co The whole team are professional , courteous and a pleasure to deal with. This is my fourth Mini and as long as this team remains I will always keep coming back. More
by DIAVOLINO1969
Employees Worked With
March 28, 2018
Prestige Everytime I go to Prestige, from the finest detail, my concerns are noted and recorded for proper addressing. It's always a pleasure to go there. The Everytime I go to Prestige, from the finest detail, my concerns are noted and recorded for proper addressing. It's always a pleasure to go there. The staff is great and the energy is upbeat. Mind you I'm from Queens, NY. This dealership, will for as long as I have my mini, will be my designated service center! More
by type2vtec
Employees Worked With
Nick Falvo
March 28, 2018
Great service as always Always have good service here! My service assistant Nick is fantastic! He is always professional and friendly. I recommend this dealer to anyone looki Always have good service here! My service assistant Nick is fantastic! He is always professional and friendly. I recommend this dealer to anyone looking to buy a mini. More
by LGANNONE
Employees Worked With
Nick Falvo
March 28, 2018
great service i am very happy with servicenick,fixed my car quickly provided loaner and explained the repairs and charges,i couldent be happier.i will recommend [pr i am very happy with servicenick,fixed my car quickly provided loaner and explained the repairs and charges,i couldent be happier.i will recommend [prestige to anyone who askes More
by MBOSTELMAN0
Employees Worked With
Nick Falvo
February 08, 2018
Regular service visit Dealt with Nick Falvo last weekend when I brought my car in for a routine check up. Nick handed me a list of things that were required to be fixed. As Dealt with Nick Falvo last weekend when I brought my car in for a routine check up. Nick handed me a list of things that were required to be fixed. As a brand BMW\Mini can be an expensive when it comes to fixes\repair but Nick explained very clearly the nature of the fix and also how critical it was. That last part I really appreciated so I had a couple of things worked on before I left. The time I had to wait at the dealership for the repairs didn't seem unreasonable and whenever I asked Nick for an update on the job he was courteous and checked with the tech right away. This despite more than usual traffic at the time I visited them. Pretty pleased with this experience at Prestige Mini via Nick Falvo. More
by Anish201
Employees Worked With
Nick Falvo
February 05, 2018
The fastest car purchase ever. I stopped at Prestige Mini to just look and ended up purchasing a 2017 Countryman for my daughter. TANYA is awesome! She took the time to make my daug I stopped at Prestige Mini to just look and ended up purchasing a 2017 Countryman for my daughter. TANYA is awesome! She took the time to make my daughter comfortable and welcome. More
by Cmorelle
Employees Worked With
Tanya Freeman
November 22, 2017
Very Disappointing Experience. Mini is jst all looks I purchased 2017 Mini Cooper S around October 2016 at this dealer. Problem 1: now (11/22/2017) the engine light is on, engine is fine, technician I purchased 2017 Mini Cooper S around October 2016 at this dealer. Problem 1: now (11/22/2017) the engine light is on, engine is fine, technician said it could be due to system update so he is updating the system. This is the second time I went back there for the same problem, I hope i do not have to go back again! Problem 2: the trunk door won't open. When i was there, there was a problem with the trunk door not opening, that was fixed when i Purchased the vehicle, 3 months later, on a cold winter day, it happened again. I struggled 30 min to get the control to work and finally the door opened. Overall, my experience with Mini is that it's all looks but no substance. Engine sign came on after one year of purchase and i only drove 5000 miles! I have driven Infiniti, Toyota, Nissan, and Honda, so far Mini is the most disappointing because it has the most problems. More
by Xiaolinglj
Employees Worked With
Tanya Freeman
October 17, 2017
Pleasantly Surprised So I took my beloved (but tired) 2009 cooper convertible in for service and left with a brand spanking new 2018 convertible S ! Never expected it. Tan So I took my beloved (but tired) 2009 cooper convertible in for service and left with a brand spanking new 2018 convertible S ! Never expected it. Tanya Freeman is the bomb. No pressure, no hard sell, no pushy sales pitch. She is totally laid back and professional at the same time. She is completely knowledgeable about everything Mini. Not only was my experience painless, but Tanya actually made the process fun. Which is what Mini is all about, right ? Gonna miss my service buddy, Nick Falvo, for a while but having a new car is exciting. More
by Cathy L.
Employees Worked With
Nick Falvo, Tanya Freeman, Richard Ortiz
October 01, 2017
Doesn't get better than Tanya Freeman and Prestige Mini Tanya brings customer service to a new level. She went above and beyond to make sure my car buying experience went smoothly. She's the best! Tanya brings customer service to a new level. She went above and beyond to make sure my car buying experience went smoothly. She's the best! More
by Val P
Employees Worked With
Tanya Freeman
