MINI of Ramsey

All-Around Terrific!!! In my nervousness to see about buying a MINI, I hesitantly suggested to Ruby King on the phone that maybe she was too busy to see me that weekend. She In my nervousness to see about buying a MINI, I hesitantly suggested to Ruby King on the phone that maybe she was too busy to see me that weekend. She smoothly replied that she had time to see me as soon as I could get to the dealership--or later if necessary. Her low-key tone reassured me immediately. Once I got there, she unhurriedly showed me my options, even though the dealership on that Saturday afternoon seemed overflowing with customers. She took me on several test drives and answered every question thoroughly, checking with her manager when she was uncertain. Although I can be indecisive, she was very patient with me. My big decision was whether to get a MINI convertible or a Mazda Miata, which I have previously owned two of. After several visits to both dealerships, I reluctantly decided that the Miata would not give me as much as the MINI. (My reluctance was only because I had last owned my Miata for seven years, and it had done me well.) I also visited another MINI dealership not all that far away from me because they had a color combination I thought I might prefer. But the salesperson there was not nearly as facilitating as Ruby, and they said they would really have to turn somersaults to give me the Prestige MINI price Ruby had arranged. (The truthful price.) I literally ran back to Prestige Mini. Although Ruby was not there, I was very sad to see a SOLD sticker on the car I wanted. But when I talked to a manager, he figured out that the SOLD sticker really was for me, and Ruby had inadvertently left it on the car the day before she took a day off. The managers and I laughed at how, good for me, Ruby had indeed made a fortuitous mistake! And she was happily laughing when she found out the next day! (Oh, I also should add that when I had a problem getting the car started my first day of ownership, Ruby sent two service people to help! The problem turned out to be nothing!) Anyway, I love my MINI, no more Miata thoughts, the little bit of service necessary has been excellent, and Ruby always has a big smile for me when I am at Prestige MINI for service. And just about everyone - strangers included - admires my MINI! More

SuperbPersonal Customer Service Sales Experience I was trading my vehicle that had a huge sentimental feelings for and unfortunately I had to let it go. Ramsey Mini had a more economical replacement I was trading my vehicle that had a huge sentimental feelings for and unfortunately I had to let it go. Ramsey Mini had a more economical replacement for me to swing on to. I was dealing with Terry Glattman. He made my experience of letting go of the past very easy. He was very comforting and understanding to my feelings and the situation at hand. He was very patient and eager to give me a great deal. We spent hours and days trying to make the deal happen. He gave me an assurance that if I wasn't satisfied with the purchase that he would make everything and anything possible to make me happy. He did just that. In the end I traded my vehicle as planned and kept my commitment for making the change for the better. Sales Manager was also great to work with and was honest. Great Quality People here! More

Great buying expirience Got great service from the guys at Prestige mini! Everything went smooth, found the car I wanted from a great variety and was able to check both new Got great service from the guys at Prestige mini! Everything went smooth, found the car I wanted from a great variety and was able to check both new and pre-owned. Def check them out. More

Amazing! Ruby was great and made the whole buying experience extremely easy. She rushed back from her doctors appointment in order to allow me to test drive th Ruby was great and made the whole buying experience extremely easy. She rushed back from her doctors appointment in order to allow me to test drive the used JCW Mini they had just gotten on their lot that morning! Without her dedication, someone else would have ended up with the car of my dreams. I couldn't be happier with my experience. More

Awesome Ruby made it the best auto buying experience I ever had..I've had many. From first telephone contact to arranging paperwork... An unbelievably great Ruby made it the best auto buying experience I ever had..I've had many. From first telephone contact to arranging paperwork... An unbelievably great experience. More

Our 1st MINI We came in to the dealership to test drive a used MINI and it was in the process of being sold as we walked in, Ruby was great! She immediately sense We came in to the dealership to test drive a used MINI and it was in the process of being sold as we walked in, Ruby was great! She immediately sensed our disappointment and within minutes had us in another car (RIGHT OFF THE SHOWROOM FLOOR) for a test drive! We fell in love and went home with that exact car by the end of the day. Ruby was patient and helpful, she listened to what we were saying and she made our experience a lasting one! We love the car - thank you Ruby! Dawna and Garren More

Amazing Experience Ruby was great!! This was my first experience with Mini and she made it very smooth and pleasant . She kept in touch via phone and email and which mad Ruby was great!! This was my first experience with Mini and she made it very smooth and pleasant . She kept in touch via phone and email and which made everything easier and not time consuming. It was definitely a pleasure working with her. see you in three years!!! More