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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews

2,049 Reviews of MINI of Ramsey - Service Center

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December 15, 2021

I had a flat tire. They replace the tire and a free car wash. How awesome!👍 More

by RMUNOZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

MINI of Ramsey responded

Hello, we are happy to have replaced your tire, completed a complimentary car wash, and gotten you back on the road in a timely manner! Please don't hesitate to stop by for any future needs!

December 15, 2021

Mini of Ramsey is always awesome. I was in for a check Mini of Ramsey is always awesome. I was in for a check engine light so I expected to be there for a while. They kindly offered me a loaner for the d More

by ACTIONMANBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

MINI of Ramsey responded

Hello, Jason and the rest of our service team are happy to have provided you and your MINI with prompt and efficient service! We would like to thank you for visiting our location for service and we hope you and your "rascal" will return for any future needs. Until then, drive safe!

December 14, 2021

The service takes a long time but it's worth it in the end. Great guys! More

by INFO92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

MINI of Ramsey responded

Hello, thank you for bringing your vehicle to MINI of Ramsey for service. Our team would like to thank you for your understanding in regards to the wait time you recently experienced. Until your next visit, happy holidays!

December 13, 2021

Everyone is always super nice and helpful. I trust that my Mini is in good hands. More

by Katelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 13, 2021 -

MINI of Ramsey responded

Hi Katelyn, Our team is thrilled to know we have earned your trust and we would like to thank you for choosing MINI of Ramsey for your vehicles service needs. Until your next visit, drive safe!

December 13, 2021

This is my third Mini purchased and serviced at Mini of Ramsey. Clearly, I am more than satisfied with their cars and service. Staff is friendly and courteous. As this was the first car I had to build m More

by martercraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

MINI of Ramsey responded

Hello, thank you for your loyalty to our team here at MINI of Ramsey! We are happy to provide you with excellent communication and prompt and courteous service during each of your visits. Until next time, continue enjoying your Mini!

December 13, 2021

Friendly and prompt service for my oil change, car wash is a nice touch. The waiting area was nice Thank you More

by SailorGrl103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 13, 2021 -

MINI of Ramsey responded

Hello, our team is happy to have provided you with a complimentary car wash and a comfortable waiting area, and we would like to thank you for having your vehicle serviced here at MINI of Ramsey

December 13, 2021

Write up was easy fast and extremely efficient. Very pleased with my visit and will be back. More

by tcleve25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 13, 2021 -

MINI of Ramsey responded

Hello, thank you for this short and sweet review! Our team is pleased to know you enjoyed your recent service visit and we look forward to having you back for any future needs.

December 13, 2021

Ryan was professional and courteous. The repair team serviced my car promptly. They washed the exterior of the car but the interior wasn’t as clean; not sure if the latter was part of the free car wash More

by LVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 13, 2021 -

MINI of Ramsey responded

Hello, thank you for having your vehicle serviced here at MINI of Ramsey! We are pleased to know Ryan provided you with an excellent experience and hope you will return for any future maintenance needs.

December 11, 2021

Mini of Ramsey go over and above to make each experience with them a good one! Dan and the service team are first class! More

by MICHELLEBETTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Jones
Dec 13, 2021 -

MINI of Ramsey responded

Hi Michelle, thank you for visiting MINI of Ramsey for your vehicles service! We are pleased to know our team always goes above and beyond to provide you with a great experience. Until your next visit, we wish you safe travels!

December 10, 2021

This dealership to be amazing when it was under previous management, it’s probably still a good place to buy, not so much for servicing. More

by TEMP44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Mozdziez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 11, 2021 -

MINI of Ramsey responded

Hello, I regret to learn you have come to feel this way about our service team. If possible, I would appreciate the opportunity to learn how our team could have improved your recent experience. Please reach out to me at the number below what it is convenient for you. Mark Mozdziez 551-777-5641 General Service Manager

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