Back

MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,055 Reviews

2,055 Reviews of MINI of Ramsey - Service Center

Sort by
December 16, 2021

I am very pleased with the service I receive at the dealership. I have gone elsewhere once only for an oil change and it was a disaster! Never will I go anywhere else but Mini of Ramsey! Waited less th More

by Clo777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 17, 2021 -

MINI of Ramsey responded

Hi Clo, thank you for this positive feedback! We are thrilled to know our team has earned your business, and we look forward to continuing to provide you with prompt and efficient service visits.

December 16, 2021

Daniel was exceptional and so helpful in explaining to us the issue with our vehicle. We felt completely supported and are grateful for the services provided. More

by DVENTURA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

MINI of Ramsey responded

Hello, our team member, Daniel, is happy to have supported you and your Mini during your recent service experience, and we too are grateful to have had the opportunity to assist you. Until next time, drive safe!

December 16, 2021

Courteous and pleasant and very attentive to your needs in answering questions and giving information More

by DSTINSON33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

MINI of Ramsey responded

Thank you for these kind comments about our service team! We are thrilled to know you were provided with courteous and attentive service. Until your next visit, enjoy the road ahead!

December 16, 2021

They have courteous and knowledgeable staff. It also has a comfortable waiting area. Woo hoo More

by JINXTASTIC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

MINI of Ramsey responded

Thank you for choosing MINI of Ramsey to service your vehicle! We are pleased to know you found our waiting area to be comfortable and our team looks forward to having the opportunity to provide you with more excellent service during your next visit.

December 15, 2021

I had a flat tire. They replace the tire and a free car wash. How awesome!👍 More

by RMUNOZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

MINI of Ramsey responded

Hello, we are happy to have replaced your tire, completed a complimentary car wash, and gotten you back on the road in a timely manner! Please don't hesitate to stop by for any future needs!

December 15, 2021

Mini of Ramsey is always awesome. I was in for a check Mini of Ramsey is always awesome. I was in for a check engine light so I expected to be there for a while. They kindly offered me a loaner for the d More

by ACTIONMANBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

MINI of Ramsey responded

Hello, Jason and the rest of our service team are happy to have provided you and your MINI with prompt and efficient service! We would like to thank you for visiting our location for service and we hope you and your "rascal" will return for any future needs. Until then, drive safe!

December 15, 2021

Excellent as always! Appt. scheduled quickly and we did not have to wait once we got there. More

by fudgiemonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

MINI of Ramsey responded

Thank you for scheduling an appointment with our service department! We are pleased to know your visit was prompt and efficient, and we hope to have you back for any future maintenance needs.

December 15, 2021

Another great visit. Ryan was terrific and I am always treated as a valuable customer. The service was efficient and the waiting room comfortable and the coffee great More

by Donna Chlopak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby, Ryan Patti
Dec 15, 2021 -

MINI of Ramsey responded

Thank you for this kind review, Donna. We are pleased to know you enjoyed your short wait in our lobby while our service team performed the necessary maintenance on your vehicle. The MINI of Ramsey team looks forward to your next visit!

December 14, 2021

The service takes a long time but it's worth it in the end. Great guys! More

by INFO92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

MINI of Ramsey responded

Hello, thank you for bringing your vehicle to MINI of Ramsey for service. Our team would like to thank you for your understanding in regards to the wait time you recently experienced. Until your next visit, happy holidays!

December 13, 2021

Friendly and prompt service for my oil change, car wash is a nice touch. The waiting area was nice Thank you More

by SailorGrl103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 13, 2021 -

MINI of Ramsey responded

Hello, our team is happy to have provided you with a complimentary car wash and a comfortable waiting area, and we would like to thank you for having your vehicle serviced here at MINI of Ramsey

...
100
...