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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews

2,054 Reviews of MINI of Ramsey - Service Center

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December 13, 2021

Ryan was professional and courteous. The repair team serviced my car promptly. They washed the exterior of the car but the interior wasn’t as clean; not sure if the latter was part of the free car wash More

by LVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 13, 2021 -

MINI of Ramsey responded

Hello, thank you for having your vehicle serviced here at MINI of Ramsey! We are pleased to know Ryan provided you with an excellent experience and hope you will return for any future maintenance needs.

December 13, 2021

This is my third Mini purchased and serviced at Mini of Ramsey. Clearly, I am more than satisfied with their cars and service. Staff is friendly and courteous. As this was the first car I had to build m More

by martercraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

MINI of Ramsey responded

Hello, thank you for your loyalty to our team here at MINI of Ramsey! We are happy to provide you with excellent communication and prompt and courteous service during each of your visits. Until next time, continue enjoying your Mini!

December 13, 2021

Everyone is always super nice and helpful. I trust that my Mini is in good hands. More

by Katelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 13, 2021 -

MINI of Ramsey responded

Hi Katelyn, Our team is thrilled to know we have earned your trust and we would like to thank you for choosing MINI of Ramsey for your vehicles service needs. Until your next visit, drive safe!

December 11, 2021

Mini of Ramsey go over and above to make each experience with them a good one! Dan and the service team are first class! More

by MICHELLEBETTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Jones
Dec 13, 2021 -

MINI of Ramsey responded

Hi Michelle, thank you for visiting MINI of Ramsey for your vehicles service! We are pleased to know our team always goes above and beyond to provide you with a great experience. Until your next visit, we wish you safe travels!

December 10, 2021

This dealership to be amazing when it was under previous management, it’s probably still a good place to buy, not so much for servicing. More

by TEMP44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Mozdziez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 11, 2021 -

MINI of Ramsey responded

Hello, I regret to learn you have come to feel this way about our service team. If possible, I would appreciate the opportunity to learn how our team could have improved your recent experience. Please reach out to me at the number below what it is convenient for you. Mark Mozdziez 551-777-5641 General Service Manager

December 10, 2021

Service is excellent, once you step in the service desk, someone attends to you right away. Staff assisting is very helpful, and knowledgeable. Waiting time is good More

by Doleeh
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

MINI of Ramsey responded

Hello, thank you for this brief feedback! We are pleased to know our team always provides you with prompt and attentive service, and we look forward to having the opportunity to do so again in the future.

December 09, 2021

Always a pleasure at Ramsey Never had a problem from Always a pleasure at Ramsey Never had a problem from whene I bought my mini till now More

by DAVINMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 10, 2021 -

MINI of Ramsey responded

Hi Davin, thank you for your loyalty to our team here at MINI of Ramsey! We are pleased to know you have always received excellent care from our service team. Until your next visit, enjoy the road ahead!

December 08, 2021

Very quick, very attentive service! They took me in on time and got me out quickly! More

by SHANNONGROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

MINI of Ramsey responded

Hi Shannon, thank you for this positive service review. We are happy to know our team provided you with a prompt and efficient visit. Please don't hesitate to reach out for any future maintenance needs, we are happy to help!

December 08, 2021

Very thorough explanation.Take care everything what I Very thorough explanation. Take care everything what I need. Short time to wait. Service know what exactly I need More

by ldint1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

MINI of Ramsey responded

Hello, thank you for these positive comments following your service here at MINI of Ramsey! Our team truly appreciates your business and we look forward to your next visit.

December 08, 2021

Absolutely efficient and top notch service. Courteous staff! They kept in touch and let me know what was happening to my vehicle every step of the way. More

by ladymozes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 08, 2021 -

MINI of Ramsey responded

Thank you for this positive feedback! The MINI of Ramsey team is happy yo have provided you with a courteous and efficient service experience. Please don't hesitate to contact us for any future needs.

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