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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews

2,049 Reviews of MINI of Ramsey - Service Center

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December 10, 2021

Service is excellent, once you step in the service desk, someone attends to you right away. Staff assisting is very helpful, and knowledgeable. Waiting time is good More

by Doleeh
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

MINI of Ramsey responded

Hello, thank you for this brief feedback! We are pleased to know our team always provides you with prompt and attentive service, and we look forward to having the opportunity to do so again in the future.

December 09, 2021

Always a pleasure at Ramsey Never had a problem from Always a pleasure at Ramsey Never had a problem from whene I bought my mini till now More

by DAVINMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 10, 2021 -

MINI of Ramsey responded

Hi Davin, thank you for your loyalty to our team here at MINI of Ramsey! We are pleased to know you have always received excellent care from our service team. Until your next visit, enjoy the road ahead!

December 08, 2021

Very thorough explanation.Take care everything what I Very thorough explanation. Take care everything what I need. Short time to wait. Service know what exactly I need More

by ldint1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

MINI of Ramsey responded

Hello, thank you for these positive comments following your service here at MINI of Ramsey! Our team truly appreciates your business and we look forward to your next visit.

December 08, 2021

Absolutely efficient and top notch service. Courteous staff! They kept in touch and let me know what was happening to my vehicle every step of the way. More

by ladymozes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 08, 2021 -

MINI of Ramsey responded

Thank you for this positive feedback! The MINI of Ramsey team is happy yo have provided you with a courteous and efficient service experience. Please don't hesitate to contact us for any future needs.

December 08, 2021

Very quick, very attentive service! They took me in on time and got me out quickly! More

by SHANNONGROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

MINI of Ramsey responded

Hi Shannon, thank you for this positive service review. We are happy to know our team provided you with a prompt and efficient visit. Please don't hesitate to reach out for any future maintenance needs, we are happy to help!

December 07, 2021

All the staffs at Mini of Ramsey are true professionals, knowledgeable and extremely courteous. Thank you always for a great experience! More

by STEVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

MINI of Ramsey responded

Hi Steven, thank you for sharing this positive feedback! Our team is happy to have provided you with a professional, knowledgeable and courteous visit and we hope to have you back at MINI of Ramsey for any future maintenance needs. Until then, drive safe!

December 07, 2021

Great service the people are very professional and friendly. Love this place. Would definitely recommend. More

by Salsal.newimage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

MINI of Ramsey responded

Hello, thank you for your willingness to recommend MINI of Ramsey to your friends and family! Our team truly appreciates your kindness and we hope to see you again soon.

December 06, 2021

Service was excellent, but costs of repairs is out of control. Same repair at a nondealer is half. We are talking about a simple brake job. Mini is pricing themselves out of the repair business. We are t More

by rich07006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

MINI of Ramsey responded

Hi Rich, while we are pleased to know the services performed on your vehicle were as expected, we regret to learn you feel this way in regards to our pricing. If you have any continued questions in regards to your service quote, please don't hesitate to reach out, we would be happy to address them with you.

December 06, 2021

The service advisor Jason was very pleasant to work with and looking forward to doing my next service with him in the future. More

by JML9412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

MINI of Ramsey responded

Hello, thank you for sharing this positive feedback. We are pleased to know you enjoyed your service visit with our advisor, Jason, and look forward to having you back at MINI of Ramsey for any future maintenance needs.

December 06, 2021

Mini of Ramsey's staff is knowledgeable, professional, and very helpful. I appreciate their patience UN walking me rheoufh the steps in the process@; what I must do and what they will do. More

by patrick j.daly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 08, 2021 -

MINI of Ramsey responded

Hi Patrick, we are pleased to know our team provided you with knowledgable, professional and helpful service. Please don't hesitate to reach out for any future needs, we are happy to help!

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