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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews

2,054 Reviews of MINI of Ramsey - Service Center

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December 07, 2021

All the staffs at Mini of Ramsey are true professionals, knowledgeable and extremely courteous. Thank you always for a great experience! More

by STEVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

MINI of Ramsey responded

Hi Steven, thank you for sharing this positive feedback! Our team is happy to have provided you with a professional, knowledgeable and courteous visit and we hope to have you back at MINI of Ramsey for any future maintenance needs. Until then, drive safe!

December 07, 2021

Great service the people are very professional and friendly. Love this place. Would definitely recommend. More

by Salsal.newimage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

MINI of Ramsey responded

Hello, thank you for your willingness to recommend MINI of Ramsey to your friends and family! Our team truly appreciates your kindness and we hope to see you again soon.

December 06, 2021

Mini of Ramsey's staff is knowledgeable, professional, and very helpful. I appreciate their patience UN walking me rheoufh the steps in the process@; what I must do and what they will do. More

by patrick j.daly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 08, 2021 -

MINI of Ramsey responded

Hi Patrick, we are pleased to know our team provided you with knowledgable, professional and helpful service. Please don't hesitate to reach out for any future needs, we are happy to help!

December 06, 2021

Service was excellent, but costs of repairs is out of control. Same repair at a nondealer is half. We are talking about a simple brake job. Mini is pricing themselves out of the repair business. We are t More

by rich07006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

MINI of Ramsey responded

Hi Rich, while we are pleased to know the services performed on your vehicle were as expected, we regret to learn you feel this way in regards to our pricing. If you have any continued questions in regards to your service quote, please don't hesitate to reach out, we would be happy to address them with you.

December 06, 2021

The service advisor Jason was very pleasant to work with and looking forward to doing my next service with him in the future. More

by JML9412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

MINI of Ramsey responded

Hello, thank you for sharing this positive feedback. We are pleased to know you enjoyed your service visit with our advisor, Jason, and look forward to having you back at MINI of Ramsey for any future maintenance needs.

December 05, 2021

Dan Murphy is a great guy to deal with in the service department. Nice environment-everyone friendly More

by dloos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

MINI of Ramsey responded

Thank you for this kind recommendation of MINI pf Ramsey and our team member, Dan! It is a please to know you are always provided with friendly service and look forward to having you back for your next visit.

December 05, 2021

Service advisor (Ryan) always knows the history of our car when we bring it in, and gives us good advice on what needs to be done now and what might need to be done on the next visit. He keeps us informed More

by DDBAIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 06, 2021 -

MINI of Ramsey responded

Hello, thank you for always choosing MINI of Ramsey for your Mini's service needs! We are happy to know Ryan always provides you with an informative visit and we look forward to having you back for your future maintenance needs.

December 04, 2021

Nice folks, good cars. Helpful service department. Loaners usually available. Service a bit pricey but that may be par for the course. More

by PH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

MINI of Ramsey responded

Hello, thank you for sharing this feedback following your service experience with our team. We are pleased to know our service team provided you with a helpful visit and look forward to assisting you with any future MINI maintenance needs!

December 01, 2021

i liked the fact that I wasn’t pressured into paying for other services that I didn’t need right away. Great, timely service More

by jedge32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

MINI of Ramsey responded

Hello, thank you for this feedback! Our team is happy to have provided you with a comfortable, informative and pressure-free service experience. Please don't hesitate to reach out for any future needs, we are happy to help!

December 01, 2021

Always on top of any issue that come up with my mini…. They aee very detailed on descriptions of what is needed and if it is under warranty More

by stevermiller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 02, 2021 -

MINI of Ramsey responded

Hi Steve, thank you for choosing MINI of Ramsey for your vehicle's service! Our team is happy to provide you with a detailed report following each visit, and we look forward to having you back for any future needs. Until then, enjoy the road ahead!

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