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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews

2,049 Reviews of MINI of Ramsey - Service Center

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December 05, 2021

Dan Murphy is a great guy to deal with in the service department. Nice environment-everyone friendly More

by dloos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

MINI of Ramsey responded

Thank you for this kind recommendation of MINI pf Ramsey and our team member, Dan! It is a please to know you are always provided with friendly service and look forward to having you back for your next visit.

December 05, 2021

Service advisor (Ryan) always knows the history of our car when we bring it in, and gives us good advice on what needs to be done now and what might need to be done on the next visit. He keeps us informed More

by DDBAIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 06, 2021 -

MINI of Ramsey responded

Hello, thank you for always choosing MINI of Ramsey for your Mini's service needs! We are happy to know Ryan always provides you with an informative visit and we look forward to having you back for your future maintenance needs.

December 04, 2021

Nice folks, good cars. Helpful service department. Loaners usually available. Service a bit pricey but that may be par for the course. More

by PH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

MINI of Ramsey responded

Hello, thank you for sharing this feedback following your service experience with our team. We are pleased to know our service team provided you with a helpful visit and look forward to assisting you with any future MINI maintenance needs!

December 01, 2021

i liked the fact that I wasn’t pressured into paying for other services that I didn’t need right away. Great, timely service More

by jedge32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

MINI of Ramsey responded

Hello, thank you for this feedback! Our team is happy to have provided you with a comfortable, informative and pressure-free service experience. Please don't hesitate to reach out for any future needs, we are happy to help!

December 01, 2021

All I can say is What a pleasure!!!Car was serviced All I can say is What a pleasure!!! Car was serviced and washed in rapid time More

by lizhoagland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

MINI of Ramsey responded

Hello Liz, thank you for this short and sweet review! We are happy to have provided you with an efficient service visit and look forward to having you back here at MINI of Ramsey.

December 01, 2021

Always on top of any issue that come up with my mini…. They aee very detailed on descriptions of what is needed and if it is under warranty More

by stevermiller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 02, 2021 -

MINI of Ramsey responded

Hi Steve, thank you for choosing MINI of Ramsey for your vehicle's service! Our team is happy to provide you with a detailed report following each visit, and we look forward to having you back for any future needs. Until then, enjoy the road ahead!

November 29, 2021

Completely covered all aspects of what was needed for my clubman. Repairs were timely and car was perfectly cleaned and ready to go at time of pick up More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

MINI of Ramsey responded

Hi John, thank you for sharing your experience with our service team! We are happy to know you repairs were completed in a timely manner and hope to have you back for any future maintenance needs.

November 29, 2021

Good service and fast, no problem communicating on what i want to be done on my car, very good experience . More

by FPGear84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

MINI of Ramsey responded

Thank you for taking the time to provide this positive feedback! Our team is happy to know your visit went very well and we hope to have you back at MINI of Ramsey for any future service needs.

November 29, 2021

Very attentive service from Jason Velasquez and the technician. Also the ladies who work there are kind very attractive. More

by IKAS1289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know our team member, Jason, provided you with an attentive service visit and we would like to thank you for taking the time to share this kind feedback. Until your next visit here at MINI, enjoy the road ahead!

November 29, 2021

Very through! Team investigated what I thought was a minor issue And discovered a secondary issue! Great job will be back! More

by JSTONE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontrember tchs name
Nov 30, 2021 -

MINI of Ramsey responded

Hello, our team is happy to have diagnosed the issue you were experience with your vehicle and we would like to thank you for taking the time to share this feedback. We look forward to your next visit here at MINI of Ramsey!

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