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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews
Call Service Center (201) 760-5000

2,049 Reviews of MINI of Ramsey - Service Center

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November 29, 2021

All of the staff is incredibly friendly, helpful, and welcoming. The atmosphere is always great too- I was able to conveniently work from the lobby as my car was being serviced! More

by jordan d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Nov 30, 2021 -

MINI of Ramsey responded

Hi Jordan, our team is happy to have provided you with a friendly, helpful, and welcoming experience. We are happy to know you enjoyed your wait in our lobby while your vehicle was being serviced and we hope to have you back again soon.

November 27, 2021

Courteous and knowledgeable professionals Àaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Bbbbbbbbbbbn Cccc Daddy Eer For Gg Hi II Jj Kk More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 29, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to leave us a review. We are pleased to know our team provided you with a courteous, knowledgeable and professional service visit. Please don't hesitate to reach out should any future needs arise, the MINI of Ramsey team is always happy to help!

November 25, 2021

I really have no words to express how much Ryan Patti has been a wonderful service advisor to me! This is my second mini and I couldn't ask for a most attentive person like Ryan. More

by MICHELED0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 29, 2021 -

MINI of Ramsey responded

Hi Michele, thank you for this kind review of our service advisor, Ryan! We are pleased to know he always provides you with attentive service visits and we look forward to having you back at MINI of Ramsey for all your maintenance needs.

November 25, 2021

Great service!!! I highly recommend them to device your Mini Cooper, will use them again … More

by Anthonystella3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 29, 2021 -

MINI of Ramsey responded

Thank you for this kind recommendation, Anthony! we are pleased to know you had a great visit and hope to see you again soon.

November 24, 2021

Super excellent customer service. Quick easy and efficient. Always enjoy going there. Happy thanksgiving to all! More

by DIAVOLINO1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 29, 2021 -

MINI of Ramsey responded

Hello, We are pleased to know our team has provided you with excellent customer service during each of your visits! Your feedback is greatly appreciated and we hope to have you back at MINI of Ramsey for any future maintenance needs.

November 24, 2021

Very efficient and they treat customers very well. They make a clear effort to always have good customer service. More

by MICHELE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 29, 2021 -

MINI of Ramsey responded

Hi Michele, thank you for this kind feedback following your recent visit with our team. We are pleased to know our team always provides you with excellent customer service and we hope to have you back at MINI of Ramsey for any future needs.

November 24, 2021

Excellent service. The associate that took care of me was very profesional and understood service . More

by BQMEDUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

MINI of Ramsey responded

Hello, thank you for choosing MINi of Ramsey for your vehicles service needs! We are pleased to know our team provided you with a great visit and we hope see have you back for any future needs.

November 23, 2021

Pleasure to work with. Very communicative- would definitely use again! Very convenient- love that they came to my house for pickup and drop off More

by nfox0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 23, 2021 -

MINI of Ramsey responded

Hello, thank you for utilizing our pick-up and drop-off service! Our team is happy to have provided you with a convenient and communicative experience and we hope to have you back at MINI of Ramsey again soon.

November 23, 2021

Courteous, timely and professional! A shout out to Jason Velazquez who was my service advisor. Thank you! More

by RBARTIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2021 -

MINI of Ramsey responded

The MINI of Ramsey team is happy to have provided you with a courteous, timely and professional service experience and we would like to thank you for this kind review! Jason and the rest of our team look forward to your next service visit.

November 22, 2021

An excellent service experience. Knowledgeable friendly people and great service. Ryan Patti was terrific and work was performed within the scheduled timeframe. Very easy to make and change appointments. More

by MELPRNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Hello, thank you for sharing your recent service experience! We are pleased to know Ryan provided you with a prompt and efficient visit and hope to have you back at MINI of Ramsey for any future maintenance needs!

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