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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews
Call Service Center (201) 760-5000

2,054 Reviews of MINI of Ramsey - Service Center

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December 01, 2021

All I can say is What a pleasure!!!Car was serviced All I can say is What a pleasure!!! Car was serviced and washed in rapid time More

by lizhoagland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

MINI of Ramsey responded

Hello Liz, thank you for this short and sweet review! We are happy to have provided you with an efficient service visit and look forward to having you back here at MINI of Ramsey.

November 29, 2021

Good service and fast, no problem communicating on what i want to be done on my car, very good experience . More

by FPGear84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

MINI of Ramsey responded

Thank you for taking the time to provide this positive feedback! Our team is happy to know your visit went very well and we hope to have you back at MINI of Ramsey for any future service needs.

November 29, 2021

Very attentive service from Jason Velasquez and the technician. Also the ladies who work there are kind very attractive. More

by IKAS1289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know our team member, Jason, provided you with an attentive service visit and we would like to thank you for taking the time to share this kind feedback. Until your next visit here at MINI, enjoy the road ahead!

November 29, 2021

Very through! Team investigated what I thought was a minor issue And discovered a secondary issue! Great job will be back! More

by JSTONE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontrember tchs name
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Nov 30, 2021 -

MINI of Ramsey responded

Hello, our team is happy to have diagnosed the issue you were experience with your vehicle and we would like to thank you for taking the time to share this feedback. We look forward to your next visit here at MINI of Ramsey!

November 29, 2021

Completely covered all aspects of what was needed for my clubman. Repairs were timely and car was perfectly cleaned and ready to go at time of pick up More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

MINI of Ramsey responded

Hi John, thank you for sharing your experience with our service team! We are happy to know you repairs were completed in a timely manner and hope to have you back for any future maintenance needs.

November 29, 2021

All of the staff is incredibly friendly, helpful, and welcoming. The atmosphere is always great too- I was able to conveniently work from the lobby as my car was being serviced! More

by jordan d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Nov 30, 2021 -

MINI of Ramsey responded

Hi Jordan, our team is happy to have provided you with a friendly, helpful, and welcoming experience. We are happy to know you enjoyed your wait in our lobby while your vehicle was being serviced and we hope to have you back again soon.

November 27, 2021

Courteous and knowledgeable professionals Àaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Bbbbbbbbbbbn Cccc Daddy Eer For Gg Hi II Jj Kk More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 29, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to leave us a review. We are pleased to know our team provided you with a courteous, knowledgeable and professional service visit. Please don't hesitate to reach out should any future needs arise, the MINI of Ramsey team is always happy to help!

November 25, 2021

Great service!!! I highly recommend them to device your Mini Cooper, will use them again … More

by Anthonystella3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 29, 2021 -

MINI of Ramsey responded

Thank you for this kind recommendation, Anthony! we are pleased to know you had a great visit and hope to see you again soon.

November 25, 2021

I really have no words to express how much Ryan Patti has been a wonderful service advisor to me! This is my second mini and I couldn't ask for a most attentive person like Ryan. More

by MICHELED0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 29, 2021 -

MINI of Ramsey responded

Hi Michele, thank you for this kind review of our service advisor, Ryan! We are pleased to know he always provides you with attentive service visits and we look forward to having you back at MINI of Ramsey for all your maintenance needs.

November 24, 2021

Very efficient and they treat customers very well. They make a clear effort to always have good customer service. More

by MICHELE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 29, 2021 -

MINI of Ramsey responded

Hi Michele, thank you for this kind feedback following your recent visit with our team. We are pleased to know our team always provides you with excellent customer service and we hope to have you back at MINI of Ramsey for any future needs.

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