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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews
Call Service Center (201) 760-5000

2,054 Reviews of MINI of Ramsey - Service Center

Sort by
November 24, 2021

Excellent service. The associate that took care of me was very profesional and understood service . More

by BQMEDUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

MINI of Ramsey responded

Hello, thank you for choosing MINi of Ramsey for your vehicles service needs! We are pleased to know our team provided you with a great visit and we hope see have you back for any future needs.

November 24, 2021

Super excellent customer service. Quick easy and efficient. Always enjoy going there. Happy thanksgiving to all! More

by DIAVOLINO1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Nov 29, 2021 -

MINI of Ramsey responded

Hello, We are pleased to know our team has provided you with excellent customer service during each of your visits! Your feedback is greatly appreciated and we hope to have you back at MINI of Ramsey for any future maintenance needs.

November 23, 2021

Pleasure to work with. Very communicative- would definitely use again! Very convenient- love that they came to my house for pickup and drop off More

by nfox0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 23, 2021 -

MINI of Ramsey responded

Hello, thank you for utilizing our pick-up and drop-off service! Our team is happy to have provided you with a convenient and communicative experience and we hope to have you back at MINI of Ramsey again soon.

November 23, 2021

Courteous, timely and professional! A shout out to Jason Velazquez who was my service advisor. Thank you! More

by RBARTIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2021 -

MINI of Ramsey responded

The MINI of Ramsey team is happy to have provided you with a courteous, timely and professional service experience and we would like to thank you for this kind review! Jason and the rest of our team look forward to your next service visit.

November 22, 2021

Super friendly and prompt! Fast check and thorough examination. Easy explanation to understand. Helpful and open. More

by MYRIAMKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Thank you for this positive review. We are pleased to know Mark, Daniel and Ryan provided you with an enjoyable service experience and we look forward to assisting you with any future maintenance needs. Until then, enjoy the road ahead!

November 22, 2021

An excellent service experience. Knowledgeable friendly people and great service. Ryan Patti was terrific and work was performed within the scheduled timeframe. Very easy to make and change appointments. More

by MELPRNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Hello, thank you for sharing your recent service experience! We are pleased to know Ryan provided you with a prompt and efficient visit and hope to have you back at MINI of Ramsey for any future maintenance needs!

November 22, 2021

Another great service experience. They picked up my car and replaced my wheel so the tire could hold air. I got my car back and of course it was also clean. More

by Donna Chlopak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Hello Donna, thank you for taking the time to share your experience with our team. We are happy to have replaced your wheel and helped you get back on the road in a timely manner. Please don't hesitate to reach out to MINI of Ramsey for any future needs, we are happy to help!

November 22, 2021

Ryan is the best! He took care of everything while I ran errands nearby. Car all checked out and washed in an hour. Drives beautifully and I couldn’t be happier! More

by SUNNY412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Hi Sunny, thank you for this great review! We are happy to have serviced your vehicle quickly and efficiently and we would like to thank you for taking the time to provide this positive feedback. Until next time, drive safe!

November 22, 2021

Ruby was extremely helpful and patient. Great customer service from everyone I encountered. The best dealership! More

by rdeanja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Thank you for visiting MINI of Ramsey for your recent service needs! We are pleased to know Ruby assisted you well and our team looks forward to your next visit!

November 22, 2021

Great service experience! Daniel was professional and very informative. The wait was very reasonable. I love the walk around videos as well. I also appreciated being made aware of an issue which was reso More

by raymondcielo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2021 -

MINI of Ramsey responded

Hi Ray, our team is pleased to know you had a great service experience and we would like to thank you for choosing MINI of Ramsey. We are happy to have provided you with professional and informative service and hope you will visit us for any future maintenance. Until then, drive safe!

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