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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews
Call Service Center (201) 760-5000

2,049 Reviews of MINI of Ramsey - Service Center

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November 22, 2021

Another great service experience. They picked up my car and replaced my wheel so the tire could hold air. I got my car back and of course it was also clean. More

by Donna Chlopak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Hello Donna, thank you for taking the time to share your experience with our team. We are happy to have replaced your wheel and helped you get back on the road in a timely manner. Please don't hesitate to reach out to MINI of Ramsey for any future needs, we are happy to help!

November 22, 2021

Ryan is the best! He took care of everything while I ran errands nearby. Car all checked out and washed in an hour. Drives beautifully and I couldn’t be happier! More

by SUNNY412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Hi Sunny, thank you for this great review! We are happy to have serviced your vehicle quickly and efficiently and we would like to thank you for taking the time to provide this positive feedback. Until next time, drive safe!

November 22, 2021

Ruby was extremely helpful and patient. Great customer service from everyone I encountered. The best dealership! More

by rdeanja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Nov 22, 2021 -

MINI of Ramsey responded

Thank you for visiting MINI of Ramsey for your recent service needs! We are pleased to know Ruby assisted you well and our team looks forward to your next visit!

November 22, 2021

Great service experience! Daniel was professional and very informative. The wait was very reasonable. I love the walk around videos as well. I also appreciated being made aware of an issue which was reso More

by raymondcielo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2021 -

MINI of Ramsey responded

Hi Ray, our team is pleased to know you had a great service experience and we would like to thank you for choosing MINI of Ramsey. We are happy to have provided you with professional and informative service and hope you will visit us for any future maintenance. Until then, drive safe!

November 22, 2021

Super friendly and prompt! Fast check and thorough examination. Easy explanation to understand. Helpful and open. More

by MYRIAMKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Thank you for this positive review. We are pleased to know Mark, Daniel and Ryan provided you with an enjoyable service experience and we look forward to assisting you with any future maintenance needs. Until then, enjoy the road ahead!

November 21, 2021

My service agent, Daniel, is professional, proactive, knowledgeable and friendly, FYI, I waited for my car at your sister store, BMW, and bought an M5!! More

by EMAZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Thank you for this great review. We are happy to know Daniel always provides you with professional, proactive and knowledgeable service visit. Congratulations on your new BMW M5!

Nov 22, 2021 -

EMAZA responded

Thanks much!!

November 21, 2021

Trust worthy services staff. Straight forward and honest communication. Treat customers with respect and understanding. More

by EKDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Hello, thank you for these kind words about our service team! We are pleased to know the always provide you with upfront and honest communication. Until your next appointment, enjoy the road ahead!

November 20, 2021

Always smooth experiences. Very kind workers, they always take great care of my Mini & give it clean baths after every service More

by Vanessa Abigail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Hi Vanessa, thank you for having your vehicle serviced here at MINI of Ramsey! we are pleased to know your experiences with our service department have always gone smoothly. Until your next visit, drive safe!

November 19, 2021

As always, the service department did what they needed to do, and offered good advice. More

by ZENREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 19, 2021 -

MINI of Ramsey responded

Hello, thank you for choosing MINI of Ramsey! We are happy to know our team provided you with a great experience and hope to have you back for any future maintenance.

November 19, 2021

I came to Mini to have my car serviced. I was promised 1 1/2 hours and it was finished as promised More

by GOLDINGOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2021 -

MINI of Ramsey responded

Hello, our team is happy to have provided you with an accurate quote for your wait time and we would like to thank you for choosing MINI of Ramsey for your vehicles needed service. Please don't hesitate to reach out for any future needs, as we truly value your business.

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