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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews
Call Service Center (201) 760-5000

2,054 Reviews of MINI of Ramsey - Service Center

Sort by
November 21, 2021

Trust worthy services staff. Straight forward and honest communication. Treat customers with respect and understanding. More

by EKDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

MINI of Ramsey responded

Hello, thank you for these kind words about our service team! We are pleased to know the always provide you with upfront and honest communication. Until your next appointment, enjoy the road ahead!

November 21, 2021

My service agent, Daniel, is professional, proactive, knowledgeable and friendly, FYI, I waited for my car at your sister store, BMW, and bought an M5!! More

by EMAZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

MINI of Ramsey responded

Thank you for this great review. We are happy to know Daniel always provides you with professional, proactive and knowledgeable service visit. Congratulations on your new BMW M5!

Nov 22, 2021 -

EMAZA responded

Thanks much!!

November 20, 2021

Always smooth experiences. Very kind workers, they always take great care of my Mini & give it clean baths after every service More

by Vanessa Abigail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Nov 22, 2021 -

MINI of Ramsey responded

Hi Vanessa, thank you for having your vehicle serviced here at MINI of Ramsey! we are pleased to know your experiences with our service department have always gone smoothly. Until your next visit, drive safe!

November 19, 2021

As always, the service department did what they needed to do, and offered good advice. More

by ZENREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 19, 2021 -

MINI of Ramsey responded

Hello, thank you for choosing MINI of Ramsey! We are happy to know our team provided you with a great experience and hope to have you back for any future maintenance.

November 19, 2021

I came to Mini to have my car serviced. I was promised 1 1/2 hours and it was finished as promised More

by GOLDINGOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2021 -

MINI of Ramsey responded

Hello, our team is happy to have provided you with an accurate quote for your wait time and we would like to thank you for choosing MINI of Ramsey for your vehicles needed service. Please don't hesitate to reach out for any future needs, as we truly value your business.

November 18, 2021

Everything was very smooth and staff was very helpful with the process. Thank you for being very efficient. More

by KBADZ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 18, 2021 -

MINI of Ramsey responded

Hello, we are happy to have provided you with an efficient service experience, and our team would like to thank you for taking the time to share this positive review. Please don't hesitate to stop by MINI of Ramsey for any future needs!

November 18, 2021

Service department great. Dan Murphy was relentless getting my extended warranty service approved. I’m back on the road again thanks to Mimi of Ramsey. More

by Jack C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Nov 18, 2021 -

MINI of Ramsey responded

Hi Jack, Our service team is pleased to know you found your visit to be a great one and we would like to thank you for taking the time to share this feedback. Until next time, we wish you safe travels!

November 17, 2021

The service department is friendly, efficient and quick! They even washed my car. She was quite happy. More

by marshaparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Nov 18, 2021 -

MINI of Ramsey responded

Hello Marsha, we are pleased to know our service team always provides you with a friendly, efficient and quick maintenance experience! We would like to thank you for taking the time to share this kind review and hope to see you back at MINI of Ramsey again soon.

November 17, 2021

Great customer service, I've been to this dealership a few times and I will definitely return. More

by Remy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

MINI of Ramsey responded

Hi Remy. we are pleased to know our team has always provided you with great customer service and we look forward to having you back here at MINI of Ramsey. Until then, enjoy the road ahead!

November 17, 2021

Provided great customer service. Mr. Dan Murphy made sure the car is in great condition. More

by lalainevlt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

MINI of Ramsey responded

Hello, thank you for this kind review. We are happy to know you enjoyed working with our team member, Dan, and we look forward to your next visit with us here at MINI of Ramsey!

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